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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Remote Started for Initial Commissioning

Amazing, followed the instructions and when I was ready pushed the button on key fob and she busted right off. Went through several different loads always showed between 242 and 243 volts no matter what appliance was energized. Very happy with my purchase.
Mommy's House
Originally posted on
westinghouse.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review
Verified Purchase
Won’t run for more than 10 seconds. Service dept is giving me a stall -day 5 with no path forward.
Vicki
Originally posted on
walmart.com
8,025 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/9/2023

    Remote Started for Initial Commissioning

    Amazing, followed the instructions and when I was ready pushed the button on key fob and she busted right off. Went through several different loads always showed between 242 and 243 volts no matter what appliance was energized. Very happy with my purchase.
    Mommy's House
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/13/2019

    WGen9500 Generator

    I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
    thunderhaus
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/16/2023

    Fantastic House Generator

    I bought the 9500c generator a couple months ago. It is very simple to assemble, they provided the oil, funnel and tools to get it started. The push button start works great. My wife used the remote start key fob inside and outside house. This feature is a mobility saver since my wife is disabled. She has the freedom to start and stop the generator if she leaves the house. The generator is very quiet. A couple weeks after I received it, I lost power for 3 days, powered the whole house. It is a must have. I would definitely recommend!!!
    Jim
  • 5 out of 5 stars
    5 out of 5 stars review
    7/25/2026

    It does it all

    I have been researching generators for over a year and now have decided due to an abundance of power outages at my home that this would be the time to get one. This WGen 9500c was the perfect fit for my needs as well as affordability. I added an Interlock kit to my main entrance panel and the outside plug as well. I am now confident that the next outage will not be so worrisome especially in wintertime. Everyone should consider an alternative power source for their home. Regards David Morris
    Happy In Pa
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/4/2019

    Wonderful

    Westinghouse 9500/12000 W the great equipment... Very nice...
    Skybluenow
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/6/2026

    Well made product .

    arrived in good shape. was a bit awkward to tip up to install the wheels by myself. No problems after that. I liked the handle to push it easily. It runs and starts well.
    vintage c
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/20/2026

    A Great Generator It's Been a Life Saver!

    I bought this generator due to a major storm knocking out the power. It's been 9 days and still no power. The generator is great! It's easy to set up and runs great! So happy with this purchase! I highly recommend!
    EricR71
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/3/2026

    A Dream for Senior Citizens!

    Love this generator!!! So easy to start for me and my wife since we are both senior citizens with arthritis. We could not start our old generator anymore - it was just too much for us. Thank You Westinghouse!!!
    Oceanlover
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/6/2026
    Bought this to replace older undependable generator without electric start. This is so easy to start and will cover my whole house Ac Hot Water and We'll with no problem
    Chickenhead
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/7/2026
    We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!
    Lardass
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/29/2026

    multiple outlets

    Used three times sofar. Gret value for the price, better than any ither deals found on the internet.
    flipswitch
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/11/2026

    Top of the line for me.

    Excellent generator! This is the 2nd on of this model that I have purchased. First for my home a couple of years ago and now the 2nd for my summer place.
    mlmckinney49
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/14/2026

    Westinghouse 9500 Generator

    Purchased generator to use with a bypass switch on home. Does a wonderful job, able to power multiple items during power outages. Able to run my well pump, two refrigerators, hot water heater and lights. Great value!
    thebillabong37
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/12/2026

    Hurricane Season

    Purchased mine 6-30-26 for hurricane season preparations and so far im happy with the initial start up and easy to use. Seems solid and easy to use and should stand to last a while.
    DJH54
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/7/2026

    Ready to Go!

    Purchased after two separate episodes of losing power for 3 days each. Have not had to use yet, but purchased based on research and reviews - and am confident it will do the job. Easy to assemble and ready to go!
    UPIL01
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/3/2026

    Power Protection Peace of Mind

    Easy setup. Hookup was straight forward. Freight packaging was secure delivering peace of mind that our generator arrived in perfect condition. We tested power strength capabilities on all our desired home utilities. No issues. We are confident that when power goes out next time we will be comfortable and all our appliances will be protected.
    CAO754
    Originally posted on
    westinghouse.com
  • 3 out of 5 stars
    3 out of 5 stars review
    9/8/2026

    Haven't tested it yet

    I just bought it. It will be hooked up next week. I hope it lives up to the Westinghouse reputation. My only criticism at this point is that it is way too heavy for an old lady to consider it 'portable.' But, if it gets me through the power outages, I'll be happy.
    widowlady
    Originally posted on
    westinghouse.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    7/30/2026
    Won’t run for more than 10 seconds. Service dept is giving me a stall -day 5 with no path forward.
    Vicki
    Originally posted on
    walmart.com
  • 1 out of 5 stars
    1 out of 5 stars review
    1/29/2026

    Not recommended

    I bought this generator a little over a year ago. I initially set it up, ran it and all was good. I even pulled it out of my garage and ran it every so often. When a predicted snow/ice storm came out, I pulled the generator out and put it where I’d be using it if power went out. Only problem, every time I started it, the CO light would flash and off it went. This was in an open area. I have tried several times in differing spots with no luck. It has never really been used, just started periodically. I’m so disappointed. Please advise on how this can be fixed.
    Dag1124
    Originally posted on
    westinghouse.com
    Westinghouse
    Hi, We’re very sorry to hear about this experience, we understand how frustrating this must be for you. Our customer suppor...
  • 1 out of 5 stars
    1 out of 5 stars review
    2/25/2026

    Not worth it. Defective.

    If I could rate this generator with zero stars, I would. Bought it mainly for power outages so I was fortunate to not have any for a long period of time before I tried to use it. I didn’t put gas in it until I needed to use it and it wouldn’t start. When I contacted Westinghouse they sent me an email of something to do since it wouldn’t start. I felt like I shouldn’t have had to do anything since it was practically still new. Not being a mechanic I called a friend to help. We finally got it started but it still didn’t run as it should’ve. I really believe there is a defect that Westinghouse does not want to address. I had another friend take it and work on it and finally got it running. I would run it at least once a month for 20 minutes or...
    Unsatisfied
    Westinghouse
    Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along ...