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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,031 ratings7,978 reviews
  1. 5 stars86% (6,871)
  2. 4 stars13% (1,020)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 31-40 of 7,978 reviews
Oct 12, 2024
Reviewer name: glen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ck. thoroughly before bad weather event-

Liked the ease of starting and overall appearance BUT----The day of the hurricane hit Florida; it failed to generate any electricity--ran great but no juice. In its present condition I would give it 5 stars when used as a boat anchor. I have owned several generators previously.

Review from walmart.com
Helpful?2WECXRCCO0ND13623262579
Dec 21, 2025
Reviewer name: Crisco
5 out of 5 stars
5 out of 5 stars review

My upgrade generator

This purchase is an upgrade to my 10 yr old gen. My purchase was a WGen9500c. Took 20 minutes from start to running The remote start was very important as we keep the new one to provide additional power in addition to what was configured as well as ease of remote start. Age/ medical reasons. As stated, after set up, started right up. No longer pull stating to exhaustion. I’m 71 yrs old and ease of use very important

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Feb 7, 2026
Reviewer name: Lardass
5 out of 5 stars
5 out of 5 stars review

We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jan 29, 2026
Reviewer name: Dag1124
1 out of 5 stars
1 out of 5 stars review

Not recommended

I bought this generator a little over a year ago. I initially set it up, ran it and all was good. I even pulled it out of my garage and ran it every so often. When a predicted snow/ice storm came out, I pulled the generator out and put it where I’d be using it if power went out. Only problem, every time I started it, the CO light would flash and off it went. This was in an open area. I have tried several times in differing spots with no luck. It has never really been used, just started periodically. I’m so disappointed. Please advise on how this can be fixed.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from Westinghouse

Hi, We’re very sorry to hear about this experience, we understand how frustrating this must be for you. Our customer support team can help troubleshoot this and determine the best path forward to get your unit operating properly. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can assist you further and work toward a resolution. Thanks,

Aug 29, 2023
Reviewer name: Jerry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Westinghouse generator

Ordered this generator for a planned electric company outage. The outage did occur as scheduled but later when I wasn't able to see it's capabilities. It did start easy and assembly was simple. Arrival time was as noted on my purchase information. I believe this was a good purchase for the price and It'll be beneficial when the opportunity presents itself.

Helpful?2WECXRCCO0ND13623262579
Sep 23, 2026
Reviewer name: Frenchie37
5 out of 5 stars
5 out of 5 stars review

Great puchase

I bought this 2 years ago and am so happy that I did

Review from westinghouse.com
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Sep 24, 2026
Reviewer name: Weather ready
5 out of 5 stars
5 out of 5 stars review

Like the remote start

Thus unit has clear instructions and was a good value. I like the starting options.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 11, 2026
Reviewer name: Nmgb
1 out of 5 stars
1 out of 5 stars review

Worked well twice only. Can't get it to start now.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 28, 2026
Reviewer name: Gperal
5 out of 5 stars
5 out of 5 stars review

Great machine

Easy to use. Easy to maneuver. Easy to start. Quieter than my other one. Ample power.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jul 30, 2023
Reviewer name: Rocketship1000
3 out of 5 stars
3 out of 5 stars review

very noisy but reliable

3 stars because of the loudness. Definitely Loud!, not even near as quiet as my Predator 9500. I’m thinking you can hear my Westinghouse generator run 2-3 blocks away and maybe further. But the $799 sale price is awesome and it runs my whole house including the A/C. I live in Florida. I absolutely love the remote start which can be used from inside the house and has never failed. Not really fuel efficiency so you’ll have to keep an eye on it.

Helpful?2WECXRCCO0ND13623262579
reply from Westinghouse

Hello, thank you for your purchase and for your review! The noise difference between your old predator and your new WGen9500c is due to the different types of generators they are. The predator is an inverter that is fully enclosed, made to be less noisy, and a bit more efficient due to the power draw that inverters are capable of over the tradition generator. If you have any questions or other feedback, feel free to leave them here or contact us directly at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse