Easy setup. Hookup was straight forward. Freight packaging was secure delivering peace of mind that our generator arrived in perfect condition. We tested power strength capabilities on all our desired home utilities. No issues. We are confident that when power goes out next time we will be comfortable and all our appliances will be protected.

We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!

If I could rate this generator with zero stars, I would. Bought it mainly for power outages so I was fortunate to not have any for a long period of time before I tried to use it. I didn't put gas in it until I needed to use it and it wouldn't start. When I contacted Westinghouse they sent me an email of something to do since it wouldn't start. I felt like I shouldn't have had to do anything since it was practically still new. Not being a mechanic I called a friend to help. We finally got it started but it still didn't run as it should've. I really believe there is a defect that Westinghouse does not want to address. I had another friend take it and work on it and finally got it running. I would run it at least once a month for 20 minutes or so. Then I noticed a leak and I believe it is oil since that's the only fluid that was required in the generator. I have not ran it since. Ultimately I've never got to use it during a power outage. I did purchase it on sale, but I wasted my money. Also unfortunately by the time I tried to use it the warranty was expired. I've invested in a Generac whole home generator and eventually get the Westinghouse repaired and give to my son. Very disappointed in this product.

Works great! This is exactly what we were looking for. We trusted Westinghouse would provide a solid product and they do. The remote start is fabulous. Having the different starting options is an awesome idea. Building in more than the one outlet is a must. Easy access to the gas tank and oil refill is also a must. These well engineered features make this product easy for the whole family to use.

The Westinghouse WGen9500c Generator with CO Sensor delivers all the power we need, yet its compact size makes it easy to move and store. It starts effortlessly (the remote is a great bonus), and I was impressed by how quiet it runs for its class. It handles all our essentials—and then some—for our 2,100 sq. ft. home during winter outages. So far, it's been reliable, efficient, and exactly what we need for an emergency backup generator.

I have a generator that has 26 hours on it and I have had nothing but problems with it, so i decided to buy a new one and read all the reviews and watched all the videos on youtube and found that westinghouse was the top of the line to get, so I got a wgen9500c and I could not be happier with this great generator! I can run my whole house on this generator and it doesn't break a sweat. Best purchase I made this year.

I just purchased this generator as an emergency power supply, so I haven't actual used it yet. The set-up instructions are nice and clear. The generator started on the first try using either the start/stop button or the remote. This is a great plus for me since I don't always have the strength to use a pull cord start. The only issues I have are the weight at over 200 lbs. (but I knew this when I made the purchase) and that the instructions mention an "ECO" switch that allows the generator to run longer on a tank of gas and to run more quietly. I see no "ECO" switch anywhere on the generator.

Live in the woods and wind causes frequent power outages. The remote start is super convenient for our setup and once fired up, we have plenty of power to support the needs in our home, and the mother-in-law's RV. Couldn't be happier with the purchase and quality. Worth the investment!

This purchase is an upgrade to my 10 yr old gen. My purchase was a WGen9500c. Took 20 minutes from start to running The remote start was very important as we keep the new one to provide additional power in addition to what was configured as well as ease of remote start. Age/ medical reasons. As stated, after set up, started right up. No longer pull stating to exhaustion. I’m 71 yrs old and ease of use very important

4 stars not 5 only because the original unit began having issues after 23 hrs of usage. Westinghouse worked with us to get issues corrected but nothing worked. After 6 weeks (or more) they replace it with the current product. The 2nd unit has worked like charm! The remote start/stop works wonderfully. The only issue we have with this-even though it has a filter basket when putting fuel in, there is no true fuel filter.