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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,033 ratings7,980 reviews
  1. 5 stars86% (6,872)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 911-920 of 7,980 reviews
Nov 19, 2021
Reviewer name: Claface
5 out of 5 stars
5 out of 5 stars review

Great Generator

I purchased the WGen9500 generator to use as backup power when our electricity goes out, which happens sometimes in the fall and winter. I am very pleased with the fact that it has plenty of power to practically provide electricity to all our circuits. I love the push button start and also the remote starter. It started up immediately when I got it and runs great. I definitely recommend this unit to anyone.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jun 21, 2021
Reviewer name: Tropikal1rick
5 out of 5 stars
5 out of 5 stars review

Fantastic Piece of Equipment!

I purchased this generator earlier this month and was impressed with the workmanship and looks. After following the startup, the generator fired off immediately after the short delay on the push button. This is my first Westinghouse generator and am looking forward to many years of use. The remote start switch works well. I like it a lot!!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Feb 25, 2025
Reviewer name: GPZ1963
1 out of 5 stars
1 out of 5 stars review

NOT WORKING IN COLD WEATHER (BELOW 20 F.)

NOT WORKING IN COLD WEATHER (BELOW 20 F.) The "auto start" does not work at all at cold weather (Auto choke failure) It might work only if you push the choke lever with your thumb at the "cold" position and hold it there In other word: Useless if you live up northern USA or Canada fpor the reaL winter time

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eComm

Hi, We’re sorry to hear you’re experiencing issues with your unit in cold weather. Extreme temperatures can sometimes impact the auto choke function. For further assistance and troubleshooting, we recommend reaching out to our customer support team at support@wpowereq.com or 1-855-944-3571. We're here to help and ensure your unit performs as expected. Thanks, Sydney, Westinghouse

Sep 13, 2019
Reviewer name: jklepzig
5 out of 5 stars
5 out of 5 stars review

Very Pleased!

Purchased my WGen 9500 from Norwall Power Sytems online. They were very knowledgeable regarding these generators, very professional, and the generator arrived very quickly. Unpackaging and start-up instructions were very clear, and the generator initially performs flawlessly. I'm impressed with the quality, fit and finish of this generator.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 26, 2019
Reviewer name: 1234
5 out of 5 stars
5 out of 5 stars review

Easy Setup

Was easy to setup and impressed with multiple starts and no choke. Did not open gas line (should have read instructions closer) and first attempt timed out. Reread instructions opened gas line, pushed button and fired right up. Hook up to transfer switch for an outbuilding which includes ac unit and water well. All worked great.

Review from westinghouse.com
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Aug 12, 2023
Reviewer name: Kevin2023
5 out of 5 stars
5 out of 5 stars review

Great Features

I bought this generator to run my house when the power goes out I took it out of the box put the parts on plug the battery in and it started right up I connected to my panel box of my house and it ran the appliances I need while the power is out I am very pleased with the purchase

Review from westinghouse.com
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Jan 10, 2021
Reviewer name: CSC2
5 out of 5 stars
5 out of 5 stars review

WGen9500 - Love the 4 outlets

Bought this due to numerous Southern CA power outages for fire prevention. Decided on the WGen9500 because it would power most everything in my house. I compared a lot of units in regards to pricing, features and reviews and the WGen9500 gave you the best bang for your buck!!! Love that it has 4 outlets, that's hard to find!! and a remote start! Just received it so haven't had a chance to use it yet. Would like to say shipping needs a to be addressed. While there was nothing wrong with the unit itself, the box was open on both top and bottom and numerous tears in the cardboard around the box. Oil was also spilled on areas of the unit, the oil cap was not on tight enough. Even though there was a tag saying oil was drained for shipping, apparently there was still some left in it, Cleaned it up with disinfectant wipes.

Review from westinghouse.com
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Dec 3, 2021
Reviewer name: Disappointed in Denver
2 out of 5 stars
2 out of 5 stars review

Hardest starting generator I've ever used

For an easy start generator, this is the hardest starting thing I've ever had to contend with, and I use generators on construction sites frequently. I wanted this for house emergency power, but it drains the battery to start it, so that's pointless, and it won't start manually either. If you shake it just right as it's starting, it will turn over. Too bad it's not returnable because I used it ONCE to see if the transfer switch worked and it would power my home

Review from westinghouse.com
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Sep 19, 2021
Reviewer name: Froggy 69
4 out of 5 stars
4 out of 5 stars review

Good so far but have not had to use it during a p.

I currently have another smaller Westinghouse generator and am very happy with it, but have not had a need to use this generator yet. I have one strong suggestion for the manufacturer. The packaging is nothing more than a cardboard box. It does little to protect the generator. I was fortunate and had no damage, but I saw a number of reviews from people that weren’t so lucky. I was an engineer in the automotive industry and packaged many different items for shipment. These generators should be bolted to a skid with a 2x4 frame for protection. It would save the manufacturer in warranty costs and customer dissatisfaction.

Review from westinghouse.com
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Sep 25, 2020
Reviewer name: Brummie
5 out of 5 stars
5 out of 5 stars review

Excellent features and well written documentation

I bought this just recently after doing several comparisons and after speaking with and electrician who also recommended the Westinghouse generators. This machine is full of excellent features and although it's compact, everything you might need to get at to service is easily accessible. I was very impressed with the manual that came with it. It's well written and well laid out, something you don't come across too much these days. I bought this powerhouse because it will run my entire house, including my AC, although naturally I will be prudent about too many appliances starting up at once. I was also impressed that Westinghouse put the support phone number right there on the machine!

Review from westinghouse.com
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