This generator was highly recommended by my Electrician. It has the power to run most of, if not my entire house. It's features make it easy to operate and I felt the price was very competitive. The reviews on line gave it an excellent rating and it has a competive warranty. It's for these reasons and that it's a Westinghouse product that I made the decision to purchase this generator over several other choices.

I just bought less than a week ago. Shipping was fast. Generator came packaged well. Simple instructions to follow. Quick minor assembly of wheels. Then just added the oil included and filled with fuel. Started right up after third try, and that was only because it had to prime the fuel. Looking forward to using.

I bought the 9500c generator a couple months ago. It is very simple to assemble, they provided the oil, funnel and tools to get it started. The push button start works great. My wife used the remote start key fob inside and outside house. This feature is a mobility saver since my wife is disabled. She has the freedom to start and stop the generator if she leaves the house. The generator is very quiet. A couple weeks after I received it, I lost power for 3 days, powered the whole house. It is a must have. I would definitely recommend!!!

Arrived ahead of schedule. Sturdy and durable. Great documentation -- user manual simple and clear enough for the mechanically challenged. Have not started the generator yet but confident it will work as advertised. Our dads always said, "You can be sure if it's Westinghouse."

after purchasing this system and other than turning it on after first purchasing it, when I attempted to start it to run it every 6 months as suggested. Came to find out after multiple attempts to contact someone that it was the ignition switch that was bad

I am a widow in my 60s and appreciate how easy this generator is to use. The initial set up was easy and the generator started right up the first time I used it. The oil was even easy to change. I especially appreciate all this since southern Michigan has frequent power outages.

I did a lot of research before purchasing the WGen9500. For the price and the power you get out of this machine, there was no question in my mind which generator I would buy. So far I have finished all the preoperational steps and am now ready to gas it up. What I can say so far is that when following the instructions, there are a couple things that were different for my machine than what came with the instructions. Example, It tells you to connect the negative cable to the housing of the alternator. There is an empty screw hole here, but the cable is not long enough and was already connected as part of a wire bundle elsewhere. Also when shipped, it takes just over the amount of oil they ship it with. I was checking frequently to ensure I didn't over flow, but it would have been nice to know how much oil to expect to put in. I'm still very happy with my purchase and would absolutely purchase again. This being said, I have yet to use it so I reserve some judgement until I see it run. From everything I have seen to date, I would be surprised if it doesn't run extremely well.

Purchased within the last week, arrived undamaged on a wooden skid no dents and dings. All items were in the box as advertised. Added oil, had to pull start do to the battery not having enough power to start the generator. Started on the 3rd pull and ran well for 2 hours. It is what I expected (except for the battery issue). It also came with a charger, but the two prong connection that came on the battery is different than the single plug ac charger style that came with the unit. It appears that I will need to use a battery tender charger since it has the same plug style. Gave 4 stars because of the battery & charger issues.

Heavy product but once the wheels and feet are installed it is much easier to move around. The plastic wheels don't give me much confidence, however, that they will last long. It is loud, but it is a 12KW generator! But...It runs my 4 ton AC and most everything else in my house so I am very pleased with it..for now!

I bought this to replace an old 6500W generator that had just worn out. This one is grat and pretty much runs anything I want in my house, even if not all at once. The electric start is a real luxury for me, getting too old to pull that crank. The built in charger is well place and the wheels and handle make it easy to move around.