Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars8,001 ratings7,948 reviews
  1. 5 stars86% (6,845)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (50)
Write a review

Customer photos

Sort by |
Showing 801-810 of 7,948 reviews
Jun 23, 2024
SpaceXBob
1 out of 5 stars review

Garbage Product

I bought this thing a year and a half ago and its already stopped working. The electric start doesn't work at all and with the manual start it runs for 15 seconds. I have only ran it for maintenance every other month or so. Fortunately I have not had the need for it yet. I put in a ticket with Westinghouse a couple of months ago of course they tell me that its out of warranty. Something like a generator should last longer than a year and a half, especially if it hasnt really had to handle anything.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Westinghouse

Jul 26, 2024
ImTheColonel
5 out of 5 stars review

Fabulous Features and Perfect Performance

I do not often leave product reviews, however, I felt compelled to in this case. After shopping around, I landed on this generator and was surprised to see its affordability and the features it has. Living in a hurricane prone area, having a generator is necessary and this one is perfect for the application I had in mind. Its wattage will allow me to run so much more than the essentials. It operates flawlessly, the documentation and tools provided with it are high quality and I can start it with the push of a button, so I do not have to brave the southern heat and humidity for too long. It is a solid purchase.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Aug 21, 2023
Ourlexus
5 out of 5 stars review

Excellent Generator.

I purchased this generator two years ago, but only recently had an opportunity to use it. Great features, love the remote start...I keep the unit plugged in to maintain the battery performance. Awesome power, I installed a Generator Interlock and House Inlet hookup, to back feed my Main Panel off the 50 Amp output.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Aug 13, 2021
Aggie Wife
5 out of 5 stars review

More than expected

Have not had emergency situation or a job big enough to use it yet, but I had to use it. I had fridge, freezer chest, sump pump, electric heater and a large room ac all running at same time and this beast didn't skip a beat. It should be in every home.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Aug 27, 2023
jbitburg
5 out of 5 stars review

Perfect Size

I bought this primarily for use as a standby generator for my home. I can plug in a transfer switch and it will supply power for everything I need if we have an extended power outage. I also plan to use it to supply power to a hedge trimmer and some other outdoor power tools to trim up the trees and bushes around our 3 acre property. It is perfect for all my needs.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Oct 4, 2019
Mike13
5 out of 5 stars review

Big Unit

The unit looks well built and strong. It was very easy to assemble. I added gas and followed the instructions and it started on the first try. I let it run for about a half hour without any load letting the engine wear in. I was very surprised at how quiet this unit is given it's size, but to compare, my pressure washer is louder. I haven't used it yet but I will update when I do

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Oct 14, 2019
Chris22
4 out of 5 stars review

So Far So Good

bought this to replace a generac that has seen better days. Haven’t had to use it yet, but the setup was pretty straightforward and started up after a few presses of the start button. after getting it started outside for the first time, the remote start worked from inside the house as I hoped.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Oct 4, 2023
RB21
5 out of 5 stars review

Rock Solid

Purchased and assembled but not used yet. This generator is very solid and easy to set up, except would be much easier for two people vs. one to lift and install the wheels and feet. I did it by myself (I’m 70) and took some creativity. It is impressive and I’ll fire it up when I get the transfer switch installed. No sense letting the gas age.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 7, 2021
RickBrad
5 out of 5 stars review

Great price/value for a backup generator

Nicely packaged. Had to get the jets straight from Westinghouse for my 6000 foot elevation, as nobody else had them. They were cheap, included several different jets and arrived before the generator. There were no instructions and of course a spring thingy popped out from somewhere. I was able to figure out that it kind of laid in there loosely. It is fairly loud, but I figure the neighbors can plug in if an outage gets long.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Apr 5, 2021
Howard16
5 out of 5 stars review

Easy to manuver and start.

I have not had a chance to put the generator to the real test yet but it was easy to put together out of the box. It starts with the greatest of ease and is not all that noisy for a generator that size. My neighbors cannot believe its foot print is as small as it is. I purchased this unit in case of hurricanes and hope I never have to really put it through its paces. It is almost like buying an insurance policy!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579