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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars8,005 ratings7,952 reviews
  1. 5 stars86% (6,849)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (50)

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Showing 781-790 of 7,952 reviews
Aug 18, 2020
B_Benny
4 out of 5 stars review

Very Nice

This is a very nice generator. This is a very nice generator. This is a very nice generator. This is a very nice generator. This is a very nice generator. This is a very nice generator. This is a very nice generator. This is a very nice generator.

Review from westinghouse.com
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Aug 18, 2024
JDrumr
5 out of 5 stars review

Easy Set-Up.

My first experience with Westinghouse. So far, I am impressed. Easy Set-Up. I followed the easy directions to fill fluids, connect the battery, learn the specs, etc.. The key fob was already factory paired, because the directions to do so seamed a bit confusing at first glance. The choke appears to be automatic, but labored to adjust during initial start. I turned the generator off and restarted, resolving the issue. The key fob starter is awesome; worked perfectly out of the box. One suggestion is to relocate the battery connection as it partially obstructs access to the oil dip-stick port. Overall score out of the box: 10. The true test, of course, will be the next big storm. Stay tuned...

Review from westinghouse.com
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Mar 16, 2019
Sexypiper
5 out of 5 stars review

Awesome Machine

We just purchased this generator. It was delivered to us in a timely fashion. What a pleasure when we got it all set up in it's new home and it started right up! We have installed a transfer switch in the house and tested everything. Happy to report everything is functioning quite nicely!

Review from westinghouse.com
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Mar 12, 2021
WDWpov
5 out of 5 stars review

Easy start up!!!

I bought the WGen9500 Model just over a month ago. What a great buy!!! The unit was easy to setup, and has lots of great features including a remote start. Just installed the wheels, added the oil which was also included, poured in some gas, and it started right up on the first try!!! With the power this unit can provide, we will be able to run all essentials in our house during any future power outages. Very happy with this purchase!!!

Review from westinghouse.com
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Jun 23, 2024
SpaceXBob
1 out of 5 stars review

Garbage Product

I bought this thing a year and a half ago and its already stopped working. The electric start doesn't work at all and with the manual start it runs for 15 seconds. I have only ran it for maintenance every other month or so. Fortunately I have not had the need for it yet. I put in a ticket with Westinghouse a couple of months ago of course they tell me that its out of warranty. Something like a generator should last longer than a year and a half, especially if it hasnt really had to handle anything.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Westinghouse

Sep 24, 2020
CDavid
5 out of 5 stars review

Easy to Assemble

I just received the WG9500. I was most pleased with how simple the assembly was. I can't say I look forward to using it as it is during terrible hurricanes, but am most confident that it will take care of me and my family whenever the situation arises.

Review from westinghouse.com
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Sep 25, 2020
Gregory
5 out of 5 stars review

Easy to start and great concept!

The WGen9500 is easy to start even with the pull cord. I pulled it slowly to make sure everything was freed up and then the first quick pull it started right up. The generator is the perfect setup with the many different outlets and a 50 amp plugin. The remote start is a great addition for older folks. I bought this to replace our older Generac generator that has served us well through all of the hurricanes since 1996. The WGen9500 has the features I wish our Generac had with more power to boot. We decided on another portable generator instead of a standby unit due to flooding potential in our area. I have been running it each week to exercise it and make sure it's ready with all of the hurricanes we have had this year. It never struggles to start and is perfect for our needs!

Review from westinghouse.com
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Mar 30, 2019
Don62
5 out of 5 stars review

Quick and easy start

Bought couple months ago as a lesson in how to survive a hurricane! We’ve used sparingly but have had great experience. Quick start, easy directions and awesome lower pitch sound than most items of this size. Pretty sure it’s going to give us great service!

Review from westinghouse.com
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Oct 23, 2019
Neil B.
5 out of 5 stars review

Highly rated Generator

I did some research before buying this generator. Living in the woods of Maine, it's a certainty we will lose power a few times over the winter, sometimes for days. This generator powers my whole house, including well water pump, so I feel much more secure as winter approaches. Well built. All the features I need, including remote electric start, and quieter running. Very happy with my Westinghouse generator.

Review from westinghouse.com
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Sep 25, 2020
Brummie
5 out of 5 stars review

Excellent features and well written documentation

I bought this just recently after doing several comparisons and after speaking with and electrician who also recommended the Westinghouse generators. This machine is full of excellent features and although it's compact, everything you might need to get at to service is easily accessible. I was very impressed with the manual that came with it. It's well written and well laid out, something you don't come across too much these days. I bought this powerhouse because it will run my entire house, including my AC, although naturally I will be prudent about too many appliances starting up at once. I was also impressed that Westinghouse put the support phone number right there on the machine!

Review from westinghouse.com
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