Easy to install feet & wheels. Starts easily with push button, remote, or pull starter. I am 1 hour into the break in process so far. Not too loud. The manual says to turn the ECO mode switch off before starting and talks about the advantages of the ECO mode; but there is no ECO mode switch on my generator.

We bought this generator over a month ago and I'm so happy I did! I love the features on it such as the push button start fob and everything it came with initially like the battery charger, oil funnel, and oil. The push button fob will come in handy when it's storming. For the price, it can't be beat for this size and features. We haven't had a chance to use it yet but it looks well made and we know it will greatly be appreciated when needed. I have friends who have the same model and they love it! Very happy with this purchase and I know I will have all the support I would ever need with the customer service representatives from this company.

I purchased this product today, so do not have extensive experience. Everything came just as listed, well packed, no apparent damage. This is something we have needed for years, but cannot get when the disaster happens. Now we should be well prepared.

First, I live in coastal North Carolina.  The longest without power was 3 week (Florence) and after my generator died providing power after Dorian it was time to look for a replacement.  If your reading this review, you already looked at all the features, so I'm only going to focus on what I thought were minor flaws with the product. Oil.  The generator comes with 1.16 qts of oil.  When you pour the oil into the tank, it does not read on the dipstick.  So....Is the dipstick too short?  Is there not enough oil in the tank?  IDK...I'll play it safe and fill the oil to where it reads on the dipstick without screwing it in. Battery cable placement.  I had to reroute the negative cable because it rubs the wheel. The cables stick out beyond the frame..  Noise level.  The big one everybody wants to know. I think my 21 hp JD lawn tractor is a bit louder than this. So, if it came with the right amount of oil or right size dip stick, I would have given 5 stars.

The 9500 is a beautiful unit, put the oil in that came with it & it fired up 1st pull . Ran it to warm it up used it 5 or 6 hours, Let it cool down,shut it off then tried the battery start and it worked mint no complaints here , very nice machine.

After my family experienced the ice storm in Victoria, TX last year, I knew I had to do better. Having a wife and three young children, I felt helpless with no water well pump, internet, septic, plugs, switches, or any type of cooking appliances available. My brother and I installed a 30A transfer plug to my panel recently. After days of researching, I decided on this generator because of all the reviews stating to buy bigger than what is needed, for a buffer. I am glad I have that comfort zone. I received it today, assembled it in 10 mins, filled with oil and gas, and pushed the start button, it started right away. I let it run for about an hour and stopped it with key fob. So far so good, very satisfied so far. I will update.

I bought this item because of features: remote & electric start and transfer switch ready to replace 23 year old smaller model. Day after assembled/set up was huge storm which knocked out power for 9 hours. Generator worked great. 12500 Peak Watts and 9500 Rated Watts and Up To 12 Hour Run Time is just what we needed. What a relief to have.

I just purchased this product and have not had a chance to run it yet. However during assembly, installing the feet to the frame one of the welded bolts were not aligned properly with the hole on the frame. I had to screw the bolt in from the back side, and bore out the hole a bit on the frame. This allowed me to bolt it from the feet mounting side, however it did strip the bold a bit. Besides that the overall quality looks good.

Got my new generator yesterday and today I set it up and got it running. I'm blown away about how quiet it is compared to my 18 yr old unit I replace this with. Installing the wheels, the feet and adding the oil was straight forward and easy. Added gas and it fired right up.

We bought this after being without power for 5 days after a recent storm. Read many reviews of other generators before selecting this one. Have to say we are not scared of losing power in the future and are very happy to feel self-sufficient in case of such an occurrence.