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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars8,005 ratings7,952 reviews
  1. 5 stars86% (6,849)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (50)

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Showing 691-700 of 7,952 reviews
Aug 20, 2022
ccap
5 out of 5 stars review

Excellent Generator

Unfortunately power in the neighborhood seems to go out more than in the past. I am so happy with this purchase. The ease to setup was as easy as it gets. I bought the generator to power the whole house if an outage occurs. It does just that. Very happy with my purchase.

Review from westinghouse.com
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Jun 23, 2024
SpaceXBob
1 out of 5 stars review

Garbage Product

I bought this thing a year and a half ago and its already stopped working. The electric start doesn't work at all and with the manual start it runs for 15 seconds. I have only ran it for maintenance every other month or so. Fortunately I have not had the need for it yet. I put in a ticket with Westinghouse a couple of months ago of course they tell me that its out of warranty. Something like a generator should last longer than a year and a half, especially if it hasnt really had to handle anything.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Westinghouse

Feb 9, 2023
Mommy's House
5 out of 5 stars review

Remote Started for Initial Commissioning

Amazing, followed the instructions and when I was ready pushed the button on key fob and she busted right off. Went through several different loads always showed between 242 and 243 volts no matter what appliance was energized. Very happy with my purchase.

Review from westinghouse.com
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Dec 4, 2022
RDM58
5 out of 5 stars review

Great Generator!!!

I bought this a year and a half ago and haven't had to really use it. That is why it took so long to write this review. I go out every month and start it and put a load on it to keep it fresh. It starts first pull every time and has more than enough power to run my whole house. I am very pleased with the engineering of the unit and the ease of attaching equipment. So far, this has exceeded my expectations. If you need a generator, this is the one.

Review from westinghouse.com
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Oct 15, 2024
Jose 1234
2 out of 5 stars review

Generator has good power but might be a dud.

Received generator and assembled. Began break-in process. Everything worked as it should. Ran great. Unfortunately towards the end of the process it began making a screeching kind of gritty noise. Could be the brushes or a bearing in the alternator causing it. Very disappointing to have problems with a new and expensive product. Hope this company stands behind there warranty.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your review and for sharing your experience with us. We’re sorry to hear about the noise issue with your generator, and we understand your disappointment. We take product quality seriously and stand behind our warranty. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Oct 30, 2020
Gen1234
4 out of 5 stars review

Easy Setup

Shipping was quick and arrived in good shape. Assembly was minimal and easy, just pin on the 2 wheels and 4 bolts for the feet. Added oil and fuel. Started quicker than expected, thought it might take a little bit to get the fuel into the carb, but fired right off. Seems to work with a small load, have not had a chance to load it up yet.

Review from westinghouse.com
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Nov 7, 2021
RickBrad
5 out of 5 stars review

Great price/value for a backup generator

Nicely packaged. Had to get the jets straight from Westinghouse for my 6000 foot elevation, as nobody else had them. They were cheap, included several different jets and arrived before the generator. There were no instructions and of course a spring thingy popped out from somewhere. I was able to figure out that it kind of laid in there loosely. It is fairly loud, but I figure the neighbors can plug in if an outage gets long.

Review from westinghouse.com
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Sep 2, 2021
Brods
5 out of 5 stars review

WORKS GREAT-POWERS MY EQUIPMENT EXECELLENTLY!

Arrived very quickly. Very easy to move with wheels and lift handle for me and my wife. Lifts and moves like a 25lb item for a 200+ Generator. The battery came fully charged. This is our third generator and this is by far the best. Easy to register our new Generator online for warranty.

Review from westinghouse.com
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Nov 4, 2023
Kevin JG
4 out of 5 stars review

Great Investment for Unpredictable Power Outages

I bought this portable generator after experiencing 2 power outages, one during freezing cold temperatures and one during blazing hot temperatures. Luckily, I haven't experienced another power outage yet but when it happens, I will be prepared thanks to the Westinghouse 9500 Running Watts gas generator. I like the bonus key fob that came with generator, that was a plus!

Review from westinghouse.com
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Nov 15, 2023
Carson L
5 out of 5 stars review

Runs everything I need it to run

I originally bought this generator after we had an extended power outage that spoiled all the food in our fridge. Now I found other uses such as running a generator where I don't have 220 outlets handy. Only complaint is that it is a little loud but that is the case for all generators of this size so I can't really knock it there. Great unit!

Review from westinghouse.com
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