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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,032 ratings7,979 reviews
  1. 5 stars86% (6,871)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 621-630 of 7,979 reviews
Sep 12, 2019
Reviewer name: cr9199508
5 out of 5 stars
5 out of 5 stars review

WGen9500DF Very happy runs great & is well built.

Very happy with my purchase only problem and it's very small all, of the literature states it has 2 5v USB plugs it's even on the schematic but there are none on the generator I received, like I said no big deal. It's a great generator and the dual fuel is perfect and the price and delivery is excellent.This is directly from the literature (Features two GFCI 120V 5–20r standard household receptacle, one transfer switch ready 120V L14-30R, one RV ready 120/240V 14–50r, and two 5V USB ports; All outlets have rubber covers for added safety)

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jun 23, 2024
Reviewer name: SpaceXBob
1 out of 5 stars
1 out of 5 stars review

Garbage Product

I bought this thing a year and a half ago and its already stopped working. The electric start doesn't work at all and with the manual start it runs for 15 seconds. I have only ran it for maintenance every other month or so. Fortunately I have not had the need for it yet. I put in a ticket with Westinghouse a couple of months ago of course they tell me that its out of warranty. Something like a generator should last longer than a year and a half, especially if it hasnt really had to handle anything.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Westinghouse

Oct 24, 2023
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

START UP problems on gasoline!!

I just recieved our new WGEN9500DFc. I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon. I will rate it at another time.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from Zach

Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen9500DFc and our customer service team! I have passed your feedback along to both our quality control team and our head of customer service to ensure that we are providing the best possible experience for our customers! Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure that you get the help you deserve! Thank you, Zach - Westinghouse

Dec 19, 2021
Reviewer name: Jimmy52
5 out of 5 stars
5 out of 5 stars review

Easy setup

I just received this and it was an absolute breeze to set up. Had it and running in less than 15 minutes and powering several items in my garage. So relieved to have this as we just moved house and have lost power once already so I know this will be getting some good use.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 6, 2021
Reviewer name: BL&L2021
5 out of 5 stars
5 out of 5 stars review

Worth The Money

After much research, I bought this generator for my husband for his birthday. He loves it. The push button start, the data center and all the extra features paired with the Westinghouse name. This generator does its job with no problems. Extremely satisfied.

Review from westinghouse.com
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Jul 3, 2024
Reviewer name: Chuck123B
5 out of 5 stars
5 out of 5 stars review

Awesome value

I bought this product after going through numerous power outages. I had my electrician put a plug on the side of the house so we could operate our kitchen appliances, freezer, master bed bedroom and bath and garage door opener. Very pleased with this product.

Review from westinghouse.com
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Aug 8, 2024
Reviewer name: no one else
5 out of 5 stars
5 out of 5 stars review

Easy to setup, the electric start is fantastic,

I purchased this for the upcoming hurricane season, as my old generator was on the outs. Wanted something it bit more powerful. After doing some searching online decided this was the one. We just went though Hurricane Debbie this past week and the generator worked perfectly, had everything up and running in a few minutes, with no issues. The electric start usiong the key fob was outstanding. Overall would give the generator a 5 star rating.

Review from westinghouse.com
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Mar 26, 2021
Reviewer name: Bob N
5 out of 5 stars
5 out of 5 stars review

Convenient, easy, and powerful

I bought this generator to replace a smaller one hoping to be able to run a few more items now that my wife and I work from home and have 2 small kids. My neighbor bought a smaller Westinghouse generator and i was intrigued and impressed, so I bought one as well, just a bit bigger.. It was delivered a day early, easy to assemble ( put the wheels on and add oil ). Add Gas, Started right up. I was surprised how quiet it was for the size of the engine. I plugged it in to the house to see what kind of load/strain it would handle... it didn't even bog down or struggle. We run the boiler, 2 refrigerators, water cooler, microwave coffee maker, lights, Tv, Wifi, Cable box, and the garage door. Now we are ready for the next power outage.

Review from westinghouse.com
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Aug 25, 2020
Reviewer name: rschoepf58
5 out of 5 stars
5 out of 5 stars review

Great Fretures

I purchased this product based on the Westinghouse reputation and review's I read online. Followed the direction and that's it. Easy assembly of the wheels and support pads. Battery was totally charged and it started right up. The LED meter is a bit tuff to read in bright sunlight but once you shade it with your hand it is fine. Amazingly quieter than I had expected. All voltages spot on.

Review from westinghouse.com
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Aug 19, 2023
Reviewer name: MEMESWOES
5 out of 5 stars
5 out of 5 stars review

GREAT GENERATOR FOR THE MONEY

I AM VERY PLEASED WITH THIS GENERATOR .IT WAS PACKED WELL ALL PARTS WER THERE VERY EASY INSTRUCTIONS IT FIRED UP VERY EASY. IDID THE BREAK IN PEIROD AS INSTRUTOONS THEN PLUGED IN TO MY 5O AMP R V UNDER A FULL LOAD . IT DID A VERY GOOD JOB VERY WELL PLEASED WITH THIS PURACHE

Review from westinghouse.com
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