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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,012 ratings7,959 reviews
  1. 5 stars86% (6,855)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (51)

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Showing 381-390 of 7,959 reviews
Dec 20, 2022
Reviewer name: SWAVOL
5 out of 5 stars
5 out of 5 stars review

WGen9500c

Arrived yesterday in great shape. Just finished mounting wheels, legs and adding the oil. Very straghtforward and easy. Good looking machine and appears well built. I'll connect the battery and start it for the first time tomorrow. Single didgets forcast here for the weekend and i'ts great feeling to know I have backup for heat, lights and entertainment.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 18, 2019
Reviewer name: Nate33
5 out of 5 stars
5 out of 5 stars review

WGen 9500 Great generator!!

Great generator!! WGen9500.. Looks nice and well built. Came with wheels,battery and oil. I have used it a couple time for stuff around the house just to run it for awhile. Works great. Waiting to use it for when my power goes out. Did a lot of research on generators and Westinghouse has a great price for the size generator I got. Look to be very well built. You can’t beat the 3 year warranty.

Review from westinghouse.com
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Aug 24, 2023
Reviewer name: CandyB
5 out of 5 stars
5 out of 5 stars review

Exactly what we need!

Fortunately, we haven't needed to use our new generator yet but the extensive research we did before purchasing this one makes us confident that it will run everything we need it to in our house. We have lost power four times in seven months, for up to five days each time, and we do not want to lose everything in our refrigerator again. This will pay for itself in saved groceries alone!

Review from westinghouse.com
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Sep 12, 2020
Reviewer name: Jaxquest
5 out of 5 stars
5 out of 5 stars review

Remote start

Just received my wgen9500. Starts right up , has so many features for the price. Has visual gas gauge on top. Remote start, usb not sure if I would use that. But I could see my children being plugged in. Has a main breaker. My only issue is for the wheels it should be on one rod. It’s split. If that is my only problem with it I’ll take it.

Review from westinghouse.com
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Jan 11, 2022
Reviewer name: Mekmike1
5 out of 5 stars
5 out of 5 stars review

High Quality and Just Right

This is the generator that will handle anything you'll need. With 9500 watts it will power your house and garage, or your RV. It is high quality unit with a well designed control panel. I love the electric start option and the remote start fob. It was easy to assemble. Love the included battery charger to keep it ready for service when needed. The large fuel tank means you can sleep all night and refill in the morning. The perfect balance of everything a generator should have.

Review from westinghouse.com
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Jan 2, 2024
Reviewer name: S.A. Carter
5 out of 5 stars
5 out of 5 stars review

wgen9500c

Just got the generator for Christmas. Set it up and love it. Set up was really easy. I really love the remote start feature. The generator is extremely quiet. So glad I don't have to pull start anymore. It will be our back up generator for our house.

Review from westinghouse.com
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Dec 8, 2023
Reviewer name: Curt#1
5 out of 5 stars
5 out of 5 stars review

Great generators

I bought this 3 weeks ago came on a skid )easy to assemble and add oil and gas push button start )it started right away )I put a load on it ran it for thirty minutes to break in great deal more power then the one I had on the last Westinghouse generator the old one I’ve had for six years and still runs no problem

Review from westinghouse.com
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Mar 1, 2021
Reviewer name: 16Mont
5 out of 5 stars
5 out of 5 stars review

raring to go

I purchased the generator about 4 months ago after outages in our area. While I have not had to use the generator, I found it easy to set up and prepared for use. The generator started up immediately and responded to the remote starter right away. I am pleased with our decision to choose Wesrtinghouse!

Review from westinghouse.com
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Aug 15, 2020
Reviewer name: Phyl71
5 out of 5 stars
5 out of 5 stars review

New User

After suffering through a 4 day power outage I new a generator is a must have. Westinghouse is a well known dependable brand that I trust and there were so many to choose from. I haven’t used the generator yet but I’m not too worried. The Westinghouse name speaks for it’s self.

Review from westinghouse.com
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Mar 10, 2019
Reviewer name: Judicious James
5 out of 5 stars
5 out of 5 stars review

More than one has the right to expect at the price

I bought this generator after our old generator (top brand name) swallowed a valve. The Westinghouse is not the cheapest in this class, but it seems to occupy a sweet spot of price, features, output, and warranty. Assembly was effortless. Westinghouse includes EVERYTHING you need besides a 10mm wrench and gas. Even the oil is included and premeasured. The wheels are blow-molded plastic but very sturdy, have ball bearings and are totally appropriate in quality for the price point. Rolling the unit around is very easy. The folding handle is sturdy and excellent. The big selling point on this genset was the 50A outlet. Those are hard to find at this price point, but this enables us to power the entire house with reasonable limitations. Starting was amazingly easy. I knew it had electronic start, but I didn't realize that it had the smarts to go through several start cycles automatically until the engine catches. It's really a nice feature to have if its my wife who has to start the generator while I'm away. Starting on the recoil starter is also easy. Other pleasant surprises were the AGM battery (leak proof) that was included. I was fully expecting to have to put acid into the battery, but nope, this was easy. Choke on this generator is automatic/electric. A very nice surprise at this price point. Air filter changing is tool-less. Very nice to have. Spark plug wrench is included. Things that could use improvement: - Shipping carton is far too flimsy. I know that no one wants to pay for a crate, but a double-wall corrugated box with a reinforced floor should be considered. There has to be some type of cost-benefit on warranty claims with this. There is just no way for a single-wall cardboard box to survive the number of truck transfers going coast to coast. The lack of a bottom reinforcer was a surprise. - 12V battery charger is not intelligent and cannot be left on for long periods. This is clearly stated in the manual, but given the fact that the battery really needs to be on a maintainer, this is a small disappointment. The upshot is that there is *no* drain on the battery when the switch is off. There's a 20mA drain with the switch on, so expect the battery to die in a couple of days if the switch is bumped on. - The battery cables can be inadvertently installed so as to rub on the frame. This generator really vibrates, so there need to be some due caution there. It feels like some spiral wrap to prevent chafing might be in order as well as some locking nuts on the battery terminals. - Oil filler cap should be double-checked before shipment. Mine was loose and there was a bit of leftover oil in the carton. It caused no problems, other than an extra 20 minutes at the store trying to figure out if it was a loose cap or damage. - fuel level indicator needs some adjustment. I'm sure that the user can do this just by bending the float arm. I just haven't done so yet. - Muffler - I'm sure it's to specification, but the unit is quite loud given the large size of the muffler. I wish there was an aftermarket option to purchase a quieter muffler. I knew this from the reviews, so this was not a surprise, nor am I unhappy given the overall value, but it would be nice to be able to swap out a more effective unit. - User manual could use some fixes: (1) the electrical schematic shows an an electric fuel valve, but the valve on this model is manual. (2) Schematic shows an emergency stop switch. There is none. (3) The fuel strainer on the fuel valve is not explained in the manual or the schematic. While likely obvious to some, when servicing the unit in the dark, there's the question of strainer orientation and the order in which the strainer and gasket are installed. I installed the strainer first, then the gasket. I hope that's correct. The above are minor points that I would not let dissuade me from purchase again, and may well do so for a family member. There really isn't a better deal on the market once one adds up what's included for the price: wheels, battery, oil, tools, remote start, 50A outlet, GFCI outlets, etc. Note: I was given a free accessory as part of writing this review, but it really has no influence on my opinions expressed here.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from Westinghouse

Wow! We thank you so much for taking the time to write out such a detailed and constructive review! There are many great points you have made here with the minor changes, and we will definitely take these suggestions into consideration for any improvements that may be needed going forwards. Overall, we are delighted to hear that you are having a positive experience with your WGen9500. It's a great little beast of a machine to keep your home up and running in case of emergencies. The peace of mind and convenience it brings is priceless, and we hope you enjoy it all. Thank you for choosing Westinghouse, and have a great day!