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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,011 ratings7,958 reviews
  1. 5 stars86% (6,855)
  2. 4 stars13% (1,018)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (51)

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Showing 221-230 of 7,958 reviews
Feb 6, 2024
Reviewer name: Huelley
5 out of 5 stars
5 out of 5 stars review

Great product overall

Excellent security blanket to keep home essentials powered! Very pleased with variety of outlets offered to plug in all sorts of appliances or electronics. Enjoy the ease of remote and push button start features compared to traditional pull cord. Highly recommend this product to anyone shopping for a generator.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jun 13, 2023
Reviewer name: WIDrone
5 out of 5 stars
5 out of 5 stars review

Quality Product

Bought a W9500 a couple weeks ago, and right out of the box you could tell it was really well built. Basically all I had to do was dump oil in the engine, gas in the tank, plug in the battery and press the start button. It fired right up! Puts out plenty of power and is easy on fuel. Compared to competitors, it's a bargain for the power and quality you are getting.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 13, 2023
Reviewer name: Senior 86
5 out of 5 stars
5 out of 5 stars review

Only Way To Start

Living in Florida requires that you have a portable generator! Hurricanes come, Power goes. We had a generator but it was one with a pull start which got more difficult as we age. After research we determined that this Westinghouse 9500/12000 was perfect for us, it has an electric starter and gives us more than needed power. As seniors we are truly grateful that we can now have reliable emergency power without the painful physical effort required to start the old pull generator.This Westinghouse Electric start portable generator is truly the only one seniors should have for emergencies.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jun 13, 2020
Reviewer name: RussF
5 out of 5 stars
5 out of 5 stars review

Welcome to the new age of Generators!

Simply Amazing! Right out of the box, got it oiled and gassed up an with the press of a button you hear this beast ROAR (quietly). Great exhaust system for decent idle sound, folding handle is great and the run flat tires are a huge plus for this 240lb machine rolling around in a heavy duty steel frame. My neighbor just ordered his and my other neighbor is soon to order. Definitely the talk of the street! This item will not disappoint. Thank you Westinghouse!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 23, 2020
Reviewer name: Farmguy
5 out of 5 stars
5 out of 5 stars review

Great Upgrade

I had used a smaller unit for years and always needed to juggle breakers to make sure I didn't overload the smaller unit. This Westinghouse is set up for a transfer switch from the factory, has electric and remote start plus 50amps breaker protected of power! The quality of construction is obvious everywhere you look. I was comparing other units and was convinced to purchase the Westinghouse by the professional reviews I read. They were so emphatic about the quality and performance and they are right!

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Apr 22, 2023
Reviewer name: Jake74
5 out of 5 stars
5 out of 5 stars review

I like it!

Minimal assembly required. I added the oil, some gas, and it fired right up first push of the START button. I am surprised at all the features of this model for the price, for example: remote start and CO detector/shut off. It is well designed and well made. It runs with less vibration and is a bit quieter than I expected.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Feb 21, 2024
Reviewer name: Scott64
5 out of 5 stars
5 out of 5 stars review

Excellent Generator so far

I'm just getting the generator put together and running today after having it almost a month. It has just about every feature and started on second pull. Starts very quickly now. One note: make sure the battery is connected. The connection was almost hidden but it has to be connected to continue running. Looking forward to using it. It looks great, now if it will run great and for many years it will be worth buying.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Dec 20, 2022
Reviewer name: SWAVOL
5 out of 5 stars
5 out of 5 stars review

WGen9500c

Arrived yesterday in great shape. Just finished mounting wheels, legs and adding the oil. Very straghtforward and easy. Good looking machine and appears well built. I'll connect the battery and start it for the first time tomorrow. Single didgets forcast here for the weekend and i'ts great feeling to know I have backup for heat, lights and entertainment.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 7, 2023
Reviewer name: Lisab32
5 out of 5 stars
5 out of 5 stars review

Great Buy!

We FINALLY caved in and bought a generator. After extensive research and asking friends we decided on the Westinghouse WGen9500. I mean, it’s Westinghouse, been in this business forever. This generator is also number one in the top 10 Generators. We have only used it twice bc of power outages. We moved into a house that is already wired up to support plugging it in and running it. We have run everything in this house and not one time has it tripped. This thing is a Godsend. With the way things are going it’s extremely important to have something that will give you the electricity to live your daily life. My mother who lives a few houses away is diabetic and I’m glad she can come here during an emergency and have a cool place to store her medication.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
May 6, 2025
Reviewer name: Hp farms
1 out of 5 stars
1 out of 5 stars review

Re thought my review

Bought this generator a few days ago before a tornado hit the farm, I dug it out of rubble, put oil and gas and ran for a week while power was out. I gave the item five stars. Then I emailed company to ask about a manual and buy a new gas tank and frame. I got a snarky response saying none of it was covered under warranty. I guess they thought I believed the generator was covered from tornado damage lol. After giving five stars and a glowing review. I emailed back and told them that I was just looking to buy a manual at least. They are sending a manual for free but gave me a link that says nothing about Westinghouse parts. Tried going to Westinghouse website to see if I could talk to someone, good luck with that! It’s email only. A product is only as good as the people that stand behind it. I’d have to say I’m going from a five to one star, I still don’t know what I’m missing or what came with it. And apparently they don’t care what parts you use……

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eComm

Hi, Thank you for your review. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. We're here to help and want to ensure you get the information you need. For the most up-to-date list of parts included with your unit, please visit the Manuals page on our website and filter the Document Type to Replacement Parts List. To help us resolve this quickly, please reach out to us at westinghousevip@wpowereq.com with your case number. We’re committed to making this right for you. Thanks, Sydney, Westinghouse