I just received this. I researched for hours on line and decided this was the size we would need in the event of an outage. My only concerns are the handle was somewhat bent inward, I had to pry it out. Not sure if that was from shipping or manufacturing.

I currently have another smaller Westinghouse generator and am very happy with it, but have not had a need to use this generator yet. I have one strong suggestion for the manufacturer. The packaging is nothing more than a cardboard box. It does little to protect the generator. I was fortunate and had no damage, but I saw a number of reviews from people that weren’t so lucky. I was an engineer in the automotive industry and packaged many different items for shipment. These generators should be bolted to a skid with a 2x4 frame for protection. It would save the manufacturer in warranty costs and customer dissatisfaction.

Received the generator when scheduled. My husband put on the wheels, added oil and gas. Started right up. Then we used the key fob to start it. Worked like a charm. Bought it to use for emergency home power outages. We just got it so time will tell. So far so good. That's the only reason I can't give it 5 stars.

Bought this a few days ago to replace an existing one arrived undamaged. Assembly was easy just put wheels on and the pads connect the battery and charge and it started right up. Tested and it ran my boiler refrigerator and 2 freezer's plus all the lights very happy with this generator

This generator was exceptionally easy to set up and start using. It took me less than 15 minutes to get the generator unboxed, assembled and filled with oil and gas. It started up immediately using the push button start. I shut it down and tried the remote start which also worked perfectly. I then plugged the generator into my transfer switch and was able to power my water pump, air conditioning and all my 120V devices that I normally leave on (modem, router, TV, ceiling fans, etc.) with no apparent strain on the generator. I live on the North Carolina coast and bought this generator for backup power since hurricane season is approaching. I hope I don't need it, but I now have a little more peace of mind knowing I'll be able to shower, cook and watch local news if we do lose power for several days like we did with Florence.

I bought this to replace a smaller generator for our home. In addition to arriving in a timely manner it was easy to assemble with tools provided. Directions on use and maintenance are excellent and Westinghouse even provided the oil to get started. Looking forward to our next power outage!

Just bought my first portable generator. After researching several models, I chose the Westinghouse model for two reasons: 1) A variety of features that adequately fills my needs and 2) Value for the money paid. Although I haven't used it much yet, except for breaking it in a little, I'm confident this generator will provide top notch service for my needs in the event of an outage.

I bought this 9500c / 12500 unit for when a hurricane knocks out power. So far, I added synthetic oil and fuel as specified. Started up on first press of the start button! Let it run for 15 minutes while running basic lights and a power tool. Will be getting a transfer panel soon so I can run freezer/frig & lights in house, stay tuned for a 5th star

After a few days without power, I ordered the WGen9500. Powerful enough to run everything I needed. It showed up in 4 days when they said it would. Opened the box, everything was there; generator, wheels, rubber feet, oil, battery charger, and tool. Read the instructions. Step by step with pictures. All I needed to do was put the wheels and feet on, add the oil, and connect the battery wires. The handle was already attached and the battery was charged. Then, added fuel. Nice tank size, 6.5 gallons. Flipped the breaker switch to on, put the rocker switch to RUN, turned the fuel valve to ON position. Pulled the cord slow to prime the engine. Pressed the start button, and it started right away. Tested the 4 outlets immediately with quietestan electric chainsaw, each one worked. With the rubber feet, it didn't move from where I started it. Purposely had it on a slight incline just to find out if it would"walk". It stayed put. Also wanted to know how loud it would be. It said about 74 decibels. Fairly accurate. I have an older one that's rated for 5,000 watts which is much louder. I am going to have it be able to plug into the fuse box of the house and build a box for it to make it a little quieter. It was the quietest one in the neighborhood, even without a box over it. I like the plastic "no flat" wheels. The handle is wide with foam grip. Solidly built. Easy to move. Tried the remote start/stop. Did both first try. From the door of the house. It was in the driveway. I would highly recommend this generator.

I bought the wgen9500c a few months back but I wanted to wait before I left a review. First it was very easy to put together, basically just the wheels , two rubber antivibe pieces with brackets (opposite wheels) and the battery connection. Oh and oil & gas of course. Took 20 min maybe. It’s very heavy so plan on that if you’ll need to move before you get the wheels on it. Anyway it fired right up and runs my whole house with a central AC. it has a plug that looks like a laptop plug and you use that to keep your battery fully charged. It’s like a trickled charger without all the mess. It also comes with a key fob and you hold the button and it’ll remotely start or stop the generator. It’s a good size generator for when the power goes out or Amy other reason you would need a lot of power. My only complaints it how loud it is, it’s nothing crazy but it just seems it could be quieter. It is a large motor so it’s expected and when the hurricanes came through and I had power guess what, that sound didn’t bother me or my neighbors one bit. Overall I’d recommend this Westinghouse wgem9500c. I’ve had it about 6 months and I’m happy with it. Used it for like 2 weeks straight so far.