Just received generator, excellent owners manual, followed simple clear instructions pre-startup, started on first push of start button. Remote was pre- paired as instructions said it should be as I used it to shut down on first run. Ran several products to check power output, everything works perfectly! Very happy I chose this brand and model.

I purchased an original generator in February through Home Depot. After getting the generator delivered it was found to have significant shipping damage. We contacted the GE Customer service line and was offered replacement parts or that they would work with Home Depot to replace the machine. This is the replacement which arrived in less than 3 weeks from the original purchase. This generator was delivered in very good condition. Assembly was easy and straight forward. At this time it runs well on a test and seems to be what we were looking for. Intended use is for backup power to our home since we experience frequent outages during rough weather.

I bought this generator because when I lose power I usually lose it for several days at a time. It set up very easily, not much to it. I ran it solo several times using the remote start. Excellent. I had my electrician install a transfer switch with ten breakers on it. Once everything was hooked up we did several trial runs. I was able to run my boiler (heat, hot water) 2 refrigerators, 2 microwaves, 1 freezer, 15000 BTU A/C, 3 TV's, and 95% of the lights in my house (Not including outlets as well). No problem at all. I didn't even bog down or strain under the load. The electrician was impressed with it. As I said this was a trial run but it performed very well.

I bought this unit to have when the power goes out . just got in the other week and put it together so far so good . there were no damage to unit and was easy to install the wheels now just waiting to use it . all the reviews were great that is why i bought it will add more info once i use it.

Have not lost power to the house yet but all my tests have been successful. Not planning to use a converter breaker box switch. Just want the essentials: fridge, space heaters, lights, etc. This would have saved my bacon last Feb in DFW when our gov't failed us. Only complaint is the packaging. When delivered the box was beat up and the bottom tape was gone and wide open. Once opened the frame was scratched up all around. No other damage(so far). I really need the bonus cover promised in the paperwork. If this is not going to happen please let me know asap so I can make other arrangements. Thanks for the great product.

I just bought this W Gen 9500 generator & I'm very impressed with how easy it was to assemble & it including all the accessories/ tools you need to maintain it. After completing a simple set up, the generator started right up with no hesitation even w/ the remote start. Thank you Westinghouse for making this generator package.

Just recently purchased and so far so good. Setup was easy and everything in the instruction manual seemed pretty straight forward. Fired up right away and tested fine on a few appliances. Next step will be detailing out the wattage needed for different appliances to see what I can run simultaneously.

I nought this generator last year (January 2021) and it sat in the box until the other day. Hurricane IAN was forecast to possibly come our way. Everything was in the box and after adding fuel and oil it cranked right up with just a push of the button! I’ll program the remote later today. I hooked up several deep freezers and this beast handled the power draw with absolutely no problem! Nice to have that peace of mind in an instant! Will definitely be looking to buy another for my barn and garage!

Upon receipt I tried to get the generator running. The battery doesn't charge, so the electric start and the remote start do not work. I tried to get assistance but have not heard back from Westinghouse. I can manually start the unit, and it runs well. It is relatively quiet and can be moved pretty easily, with the fold up handle extension. I haven't needed it yet, but I believe it will do what I need. Now, if I could only get some customer support!

Bought this when we moved into our new house in a remote location because I was concerned about losing power from storms. My hope was to just run the essentials since we already had a while home switchover but man surprised. We were able to run the ac, 2 fridges, a stand up freezer, two sumps, the well pump, septic pump, range, and numerous lights all at once. Couldn't be happier. Set up was easy, did it at 12am with no power since I had been too lazy to setup the generator in advance.