Love how solid this unit is built. Great layout and runs great. However, as a portable, and possibly used in some exposed conditions, I am a bit concerned about the thin wires loosely exposed and dangling from under the control panel. Maybe reroute or protect wires? Super easy to get running and supplied oil was bonus, but did need to top it up.

I bought the 9500c generator over a month ago. It was pretty simple to get it started. Even had my wife use the remote start inside while I placed the generator at the the beginning of our driveway (over 200 feet). It started like a champ. Got to use it during Hurricane Idalia for about 1 1/2 days for our Fridge, freezer, wife’s lift chair, C-PAP, and a fan. It was good to have it in a time of need.

I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.

started right up hopefully will do the same when its 20 degrees out and snowing and blowing. was not happy with 1st start as it would not make any electric. after looking alittle closer found that it had a wire cut under the cover on the generator side as it had been pushed in to far and was cut off by the generater turning. all was fine after repairing cut wire .seems to be working fine now hopefully it stays that way.

Just received my WGen9500 wheels super easy to install. Mounting feet easy to i stall also. Iam missing the Fob so called and waiting for a call back now. Im excited to have this Generator knowing i have back up power now since i live on the water on the west coast of Florida. Also a feeling of relief know its here for that just incase moment. Haven't started it yet waiting on my fob.

I bought the WGen9500 on 12/15/21. Picked it up the 22nd and put it in the garage. Today, 1/8/22, I finally opened the box to get it set up and ready. Wheels went on nice and easy, the front supports we're the same ease. It's so much easier to move on the wheels. Putting oil in it was a little tricky because the funnel that comes with it is a little too short but it's definitely manageable. Finally I put fresh fuel in. Tried to start it a couple times and it wouldn't start. I started looking around and finally found the fuel shut off valve. I opened it up and on the second crank, it fired right up. Very easy set up. I did it alone and it took about 15-20 min for all of it. I'm having an electrician come to hook it into the breaker box so I'm able to use it to power the necessities in the house. So far, so good! Awesome machine.

I bought this 2 weeks ago and added oil, it started up first try. Used the remote feature and it worked as expected. Have not used it yet for house back up or to run tools but I'm certain it will work the way its supposed too. Checked out and have owned several generators in the past as my business requires plenty of generator use, hoping this toes the line.

This unit was very easy to assemble - add wheels and legs and you are good to go. I found the instructions easy to follow, with clear guidelines on what you should and should not do. It started the first time using the electric start in under 3 seconds. At 9500 running watts, I can power a good portion of my house via a transfer switch (not yet installed).

I bought this portable generator to power my house in Texas during hurricane outages. The installation and set up were easy as the instructions are clear and easy to follow. Upon completion of the set up instructions the generator fired up first time using both the push button and remote start fob. I highly recommend this generator for homeowners.

Bought this for the pending power outages from the riots. Unboxed, filled oil and gas and attempted to start. Took a LONG time to start, I guess working gas thru the system. Never owned a generator before. Its loud but not nearly as loud as I expected. Like a push behind lawn mower.