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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars8,001 ratings7,948 reviews
  1. 5 stars86% (6,845)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (50)

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Showing 1,311-1,320 of 7,948 reviews
Nov 5, 2021
Doyle45
4 out of 5 stars review

shopped around and came back to this generator

Bought Oct 13th 2021 so far the generator has lived up to my expectations. I owned a Genrac 8000 running amps for 10 years until it failed. I guess I will judge this generator more fully when we have our next power outage. A generator is a necessity because we live out in the country, and have had major outages before. Having a generator provides security for us.

Review from westinghouse.com
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Jul 23, 2021
harleyr
4 out of 5 stars review

nice generator

Nice generator, but wheel support had to be re-welded to support the wheels, still the wheel support needs to be more sturdy. shipping was awful, shipped in a normal shipping box with no support for the very heavy generator. as a result there were dents in the generator.

Review from westinghouse.com
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Sep 15, 2024
Mr.Brisket
3 out of 5 stars review

my assessement of generator

purchased generator a week ago,its pretty quiet easy operation,back fired 1 time when starting up,wish there was no co2 sensor,believe its going to be a problem,i operate a food truck with close range space.seem like its well built,will know much better in the months to come.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your feedback. We're truly sorry to hear about your experience and appreciate you taking the time to share it with us. Please feel free to contact us at support@wpowereq.com or give us a call at 1-855-944-3571. We’re here and happy to assist! Thanks, Sydney, Westinghouse

Jun 18, 2021
Pleased with wgen
5 out of 5 stars review

First Test

Sold a 20 year old 4500 watt… The WGEN9500 seems as quiet, with a bigger tank and the same ease of starting. Test was a 1/2 hp compressor for 60 mins. The old gen would gun up when the compressor kicked on - the 9500 does not even notice. If you have an older generator.. now is the time to upgrade. I am not much of a prepper.. but let’s face it, if you can cover a day or two outage with a generator you will save your fridge, your hotel costs and - like this February maybe keep your pipes from freezing. That is why i doubled my old capability. These outages are getting a lot worse….

Review from westinghouse.com
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Dec 17, 2021
Shelly 021
5 out of 5 stars review

Love It

I bought this generator after reading reviews. I am not disappointed. I had it installed last weekend just in time for 32 power outage. I was not disappointed. This generator powered my whole house plus my water pump. The electric start is great. No pulling for this elderly lady. So many additional features. This generator went beyond my expectations. I have the smaller generator as well and love both.

Review from westinghouse.com
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Feb 26, 2021
PastorKevin
5 out of 5 stars review

Exactly what I wanted

I'd been looking for a backup generator for my house. Initially I was thinking one of those auto generators, but they are exorbitantly expensive. That caused me to begin researching other options and I found a lot of great tutorial videos instructing how to do the same thing with a portable generator such as this. After narrowing that search down, I began looking at different brands and I centered on Westinghouse. A household name for generations and with the options this comes with makes it everything I wanted to included a 50AMP service right into my house or total power for my shop that is not currently electrified.

Review from westinghouse.com
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Jun 12, 2023
Paul 1
5 out of 5 stars review

Portable generator

Just bought in preparation for hurricane season in Florida. Generator has all the features I need and at a reasonable price. Item was delivered on promised time but box was damaged in transit. No visible signs of damage to Generator. Have not had to use yet so can't accurately describe performance.

Review from westinghouse.com
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Mar 13, 2022
Mbarefootn
5 out of 5 stars review

So happy with purchase

Bought for upcoming hurricane season but couldn’t get electrician to install transfer box. All organized now. Tested generator and blown away by all of the features. Installing wheels and feet a breeze. Automatic start works with easy button push. Feeling ready in case of power outage

Review from westinghouse.com
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Sep 4, 2021
1212Tuna
5 out of 5 stars review

Lifesaver!!!!

I bought this a month ago and I am so glad that I did. Just lived through the ravages of Hurricane Ida. Lost power about 10 hours after the wind started picking up and immediately cranked up the 9500 with the starter button. The set-up had been easy - they even included a quart of the proper oil, as well as a funnel to fill it up. Ran every thing I wanted with power to spare for 15 hours without a gas refill. Made the whole event livable. Only wished I had put aside more gas - the lines at the gas station were a pain and I could have poured any I did not use into my truck.

Review from westinghouse.com
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Apr 14, 2019
Jsmith
5 out of 5 stars review

Great Customer Service

I purchased an original generator in February through Home Depot. After getting the generator delivered it was found to have significant shipping damage. We contacted the GE Customer service line and was offered replacement parts or that they would work with Home Depot to replace the machine. This is the replacement which arrived in less than 3 weeks from the original purchase. This generator was delivered in very good condition. Assembly was easy and straight forward. At this time it runs well on a test and seems to be what we were looking for. Intended use is for backup power to our home since we experience frequent outages during rough weather.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579