This is my second WGen9500, first one is still running like a champ and is used everyday. I've had it for over 3 years and a few problems have arised, but calling customer service is all you have to do, they take care of the rest and you get any parts needed, hassle free!!

Living on the Gulf Coast in Texas all my life, I have experienced many hurricanes and most recently last year, power outages due to freezing temps. In the past I purchased 2, 2000 watt , 115volt generators, mainly for refrigerators and freezers. Now I have “whole house” protection. Feels good to know I have plenty of backup, hope I never have to use it.

I bought this item because of features: remote & electric start and transfer switch ready to replace 23 year old smaller model. Day after assembled/set up was huge storm which knocked out power for 9 hours. Generator worked great. 12500 Peak Watts and 9500 Rated Watts and Up To 12 Hour Run Time is just what we needed. What a relief to have.

after purchasing this system and other than turning it on after first purchasing it, when I attempted to start it to run it every 6 months as suggested. Came to find out after multiple attempts to contact someone that it was the ignition switch that was bad

Recommended by my electrician, we bought this generator for backup house power. One fuel, relatively quiet (75db) and enough power to run our house and well pump. Comes with tools, oil and a charged battery. Just add premium non-ethanol gasoline and you are good to go!

I bought this 2 weeks ago & so far I'm happy with it. Didn't take more than 30 minutes to put on the wheels & foot stands, and add the oil & gas. Love the electric start, remote start, or pull start. The remote worked the first time I started it & the second time (from inside the house). This generator replaces the old manual start one & gives me peace of mind - especially when the electric goes out.

I really enjoyed the convenience of the traditional model in the configuration of plug - ins. Also, the remote starter and starter on the engine is nice for when storms come through and there is little lag - time in the amount of energy usage available. I purchased this product to help with heating water in the hot water heater.

Great generator for the price. I needed something that was powerful enough to run my 3hp well pump and pressurized septic system during power outages. The generator is powerful enough to do that and more. The generator came undamaged and was super easy to assemble. It even came with the battery and the exact amount of motor oil needed. It fired up right away and ran great, it didn't even rev-up when I plugged in an angle grinder and turned it on.

My son in law helped start up and show me how to use it. There are more switches than I like just to get power. I hope I can remember what I need to do when I need it in an emergency. I feel it makes more complicated that it needs to when the power goes out here in the country.

I recently purchased the Westinghouse WGen9500c portable generator, and overall, I’ve been quite impressed with its performance. It offers plenty of power with its 9500 running watts and 12500 starting watts, which is more than enough to keep essential appliances running during a power outage. The build quality is solid, and the unit starts up reliably, even in colder weather. I also appreciate the user-friendly features, like the electric start and the clear, easy-to-read display panel. However, I’ve encountered an issue with the carbon monoxide (CO) sensor, which has been a bit frustrating. Early on, the CO sensor seemed to malfunction, triggering the generator to shut down unnecessarily. While I understand the importance of this safety feature, it’s disappointing to experience this fault so early in the generator’s life. As a result, I now need to send it in for service to address this problem. Despite the CO sensor issue, I’m still optimistic about the long-term performance of the WGen9500c. Westinghouse is known for good customer support, so I’m hopeful that this will be resolved quickly. If you’re in the market for a powerful and versatile generator, I would still recommend the WGen9500c, but be mindful that this model may have some early teething issues with the CO sensor. Pros: Powerful output (9500 running watts) Easy to start and operate User-friendly display panel Good build quality Cons: CO sensor malfunction (requiring service early on) Hopefully, this is just a rare issue, and once it’s fixed, I can enjoy the generator without further problems.