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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,033 ratings7,980 reviews
  1. 5 stars86% (6,872)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 1,221-1,230 of 7,980 reviews
Sep 23, 2019
Reviewer name: DeeDee
5 out of 5 stars
5 out of 5 stars review

Nice Features

I bought this a month ago, and haven't had to use it yet, but so far I like all of the features that it has. The remote seems nice so I wont have to go outside to start it. The buttons, levers, and control panel is nicely labeled so I can find everything.

Review from westinghouse.com
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Apr 12, 2022
Reviewer name: DRELANE
5 out of 5 stars
5 out of 5 stars review

Great Generator

The Generator was delivered promptly and they took great care while delivering. It was packaged very well and the directions were very clear and easy to follow. I am in the process of setting it up so I have not turned it on as yet. I am sure it will live up to my expectations.

Review from westinghouse.com
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May 29, 2021
Reviewer name: Dianew
4 out of 5 stars
4 out of 5 stars review

Generator

Received the generator when scheduled. My husband put on the wheels, added oil and gas. Started right up. Then we used the key fob to start it. Worked like a charm. Bought it to use for emergency home power outages. We just got it so time will tell. So far so good. That's the only reason I can't give it 5 stars.

Review from westinghouse.com
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Sep 22, 2020
Reviewer name: Tmill
5 out of 5 stars
5 out of 5 stars review

Great Generator - 9500

I purchased to use when the power goes out. Arrived today, packaged well. Just screw in the feet and pop on the wheels and ready to go. Started right up. Hopefully will not have to use it, but best time to buy a generator is when you don't need it!

Review from westinghouse.com
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Jun 25, 2021
Reviewer name: Machine707
4 out of 5 stars
4 out of 5 stars review

Reliable every start.

So far so good! After one year. This has been a reliable generator. Purchased for emergency power as a whole house power supply. Will power everything in a 1400 sq ft house including a 220v well pump without a problem, also not that noisy for it's power output. My only knock on this generator is it is very heavy, It will take two people to load into a pick up with a ramp.

Review from westinghouse.com
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Dec 12, 2021
Reviewer name: Josman12345
4 out of 5 stars
4 out of 5 stars review

Ease of use.

Purchased after buying a similar nationally recognized unit through a big box store. Other brand would not start. Called tech support and they basically read the owners manual and then told me to take it to a service dealer, who told me it was a poorly made unit and to return it. Westinghouse unit showed up within 5 days, required 50% less assembly and started up first try. While I purchased it for power outages and have not used it for that yet, I powered some items with it and it worked as advertised.

Review from westinghouse.com
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Mar 5, 2025
Reviewer name: tosid
5 out of 5 stars
5 out of 5 stars review

recommend to just about anyone

over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they always loose air, even if its stored off the ground, and if you have the generator over time the tires end up with dry rot. this generator isnt any harder to push/pull than my other generator with pneumatic tires(had to go thru snow and uneven frozen ground). there are some minor issues which I havent liked. the on off switch has a plastic cover over it - i find it alot more difficult to flip the switch on and off because of the plastic cover. when turning the unit on there is an yellow light that comes on - a yellow light on all my other tools means - caution - something isnt right or ready - why not a green light. my generator is usually stored in a shed with no power to charge the battery - is it a 12 volt - can it be charged from a car - from a battery power pack - no mention in the manual about anything. the manuals - its kinda lacking at times. mine states thats there is a ECO mode switch - but there isnt one(manual is specific to my model only) and lastly my pet peeve - there isnt any dedicated way to drain the gas from the gas tank. i may loose power 10-12 times a year or a may not need my generator for 1.5-2 years. so i have to always drain out the gas and its a pain the way it is set up. lastly things just arent explained well in the manual - like this has a circuit breaker on it - but never explains what its for or when to use it - my last generator didnt have one - do i use it for everything? my generator is wired directly into my electric box – which has all circuit breakers so why do i need it - do i only use it for 120v electric cords? then we have the bonded neutral - which they tell you absolutely nothing about other than contact your electrician - i contacted 2 - the one that worked on my electrical connections and i contacted another - and neither knew anything about it. most of these are just part of a quick learning process - but could be better explained and in no way should it keep you from purchasing the unit. also i bought this because of the lower harmonic distortion that this generator has over other generators. over all this generator is a beast and am looking forward to many years of use

Review from westinghouse.com
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Mar 21, 2019
Reviewer name: Browns Generator
5 out of 5 stars
5 out of 5 stars review

Powerful Generator with a 50amp RV plug

Shipping on this generator was super fast.. Purchased through amazon. little assembly required but easy. filled with gas and one click of the remote and fired right up. so far very happy with this product and will see its first use at a nascar race..

Review from westinghouse.com
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Nov 10, 2019
Reviewer name: Robert351
5 out of 5 stars
5 out of 5 stars review

Excellent Value!

I am very impressed with the initial quality of this generator. This model has a lot of features and power for the money. I read numerous reviews before I purchased this brand. I am very pleased that this generator is quieter than my previous generator. The Smart Switch was also an added feature that I wasn't looking for but may end up using. I strongly recommend this product.

Review from westinghouse.com
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Dec 1, 2020
Reviewer name: FLsnowbird
5 out of 5 stars
5 out of 5 stars review

Security at it's best

We just got it but have tested it and it starts so easy. We live in a hurricane zone and knowing that we have this to fall back on is really easing our minds. We can keep it in the garage under cover until it's needed and it can be plugged into our house to power the whole house. We got a big one because of running our AC.

Review from westinghouse.com
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