I bought this generator to replace our old one that stopped working during our last storm and am so glad I did. I liked the fact that this is an electric start because my old one was a pull start and too much work. An added plus is the key fob that allows for remote start- no more running outside to pull start! Unboxing was quick and set up required putting feet and wheels on, connecting battery and adding oil(which was included) and gas. It was fairly quick and simple and directions are easy to follow. I couldn't wait to test it out. A few people mentioned how loud this generator was but I am sat it is no longer than any other generatorvi have heard and there are quite a few in my neighborhood. Starting was unbelievably easy. Key fob remote start took just a hold down of start button as did electric start but the real winner was how easy the pull start was- one pull and it started right away. This was such a a pleasant change from our last generator that took many pulls. I like the digital screen that tells you volt output, frequency, and lifetime hours to keep you up to date eith real time info and maintenance needs. There is some important information to know regarding the breaking in period but everything is clearly stated in manual. The manual states that the generator will run for 12 hours on the full 6.6 gallons of gas. The lift up handle and wheels makes it very easy to move around. I have to say I am looking forward to our next power outage now that I have this. I highly recommend!

Worth the wait, a sturdy product for the job. Well packaged, arrived in good shape, started very easily with remote starter, push button starter and pull rope. Though we have yet to use it other than testing, we are very satisfied with the purchase to date.

Assembly instructions look like someone that does not speak English natively (or well) wrote them (although they are good enough to work with and assembly is minimal). As the title states, the unit arrived with a dead battery. It seems someone at the factory forgot to turn the power off before boxing. Who knows how long it sat in the warehouse before arriving, but connecting the battery charger for an entire day, did nothing to revive it. Hoping Westinghouse will send another battery free of charge. If not, will return it. Other than that, it appears to be well, sturdily constructed. Have not tried to start it yet, pending the battery issue. Disappointed that the unit was constructed outside the U.S.A., hence not recommending others to purchase.

I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.

I am thrilled with the price of this generator. My friend had purchased the same product and had it hooked up by an electrician. I will be doing the same thing this week. Thank you for giving a reasonable option to generator backup. I live on the coast in Florida so this is an important piece of equipment to own and have ready.

I just purchased this generator and man what a nice product. Simple to setup and so easy to start. The push button and remote start both worked very well. Sure beats pulling on that cord to start. We are expecting a big winter storm this week so I am hoping to get to put it to good use soon. The only con to it, and it is because it is so high powered, is it is pretty loud. So I would recommend placing it as far away from the house as you can.

Excellently received in box on a crate, opened and all parts present. Followed simple instructions for assembly and first time run operation. Everything worked as it should and is now stored nicely in my garage awaiting its first real call to action.

I use this to power my whole house. I am a 60 yr old female and this was so easy for me to use. Starts right up with the push start. The big wheels and the handle design on it makes it very easy to move around. It's a little bit heavy, but I managed just fine with it. Glad I bought this generator.

I bought this a year and a half ago and haven't had to really use it. That is why it took so long to write this review. I go out every month and start it and put a load on it to keep it fresh. It starts first pull every time and has more than enough power to run my whole house. I am very pleased with the engineering of the unit and the ease of attaching equipment. So far, this has exceeded my expectations. If you need a generator, this is the one.

Purchased for coming winter season. No use as of yet however a electrician put in an adjacent electrical box with 10 outlets and placed a box in the garage entrance. We did find the ease in which the setup went and test ran when the wiring was completed. Fun with remote after manual starting all these years and passed with flying colors.