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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,033 ratings7,980 reviews
  1. 5 stars86% (6,872)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 1,201-1,210 of 7,980 reviews
Sep 5, 2019
Reviewer name: jojodancer
5 out of 5 stars
5 out of 5 stars review

great reviews

I bought this unit to have when the power goes out . just got in the other week and put it together so far so good . there were no damage to unit and was easy to install the wheels now just waiting to use it . all the reviews were great that is why i bought it will add more info once i use it.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Dec 10, 2024
Reviewer name: joefriday
1 out of 5 stars
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Oct 16, 2021
Reviewer name: SouthernDude
5 out of 5 stars
5 out of 5 stars review

Very impressed!

I just received my new generator today. I am very impressed by the solid features and manufacturing. Very clear set-up & assembly instructions, and tons of awesome features on this product! I expect I will be well pleased by this generator... huge upgrade from my old unit.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Oct 4, 2023
Reviewer name: RB21
5 out of 5 stars
5 out of 5 stars review

Rock Solid

Purchased and assembled but not used yet. This generator is very solid and easy to set up, except would be much easier for two people vs. one to lift and install the wheels and feet. I did it by myself (I’m 70) and took some creativity. It is impressive and I’ll fire it up when I get the transfer switch installed. No sense letting the gas age.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Nov 5, 2021
Reviewer name: Smoke'Em Joe's
5 out of 5 stars
5 out of 5 stars review

Great Product

I researched a lot of generators and found this one to be beyond compare for the price. It fired right up on the first start. Mobility easy with the handle/wheels. The remote start was an unexpected added bonus that works great. I am very happy/satisfied with my purchase and would recommend this generator to others.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jul 7, 2023
Reviewer name: fdxjettech
1 out of 5 stars
1 out of 5 stars review

If only It would run

It Looks like a well built unit. Heavy, but easy to put together. If only the thing would start. Im an aircraft mechanic, so adding the oil, and connecting the battery are not beyond my skill level. It turns over, but wont hit a lick. doesn't even try to fire off. So much for a thousand dollar investment in home preparedness.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
reply from eCommerce

Hello, thank you for your purchase, we are truly sorry that your unit was not able to start! Thank you for trying to figure out the issue, please contact us at 1-855-944-3571 or support@wpowereq.com with the information you found and we will be happy to assist you in making things right! We look forward to hearing from you!

Sep 15, 2019
Reviewer name: Seahawk
5 out of 5 stars
5 out of 5 stars review

My Wife likes it

Once I got this generator setup which only took 30 minutes. I handed the wireless key bob to her and with a push of the button, it is up and running. If I am not around she is now comfortable in starting it on her own. Both she and I are now ready for any power outages which may occur. Thanks Westinghouse

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Apr 5, 2020
Reviewer name: LawDog55
5 out of 5 stars
5 out of 5 stars review

Great Generator for Emergencies

We purchased this generator because we live pretty far out in the country and get occassional severe weather that knocks out our power. The set up was absolutely simple and took all of 10 minutes. Started right up with push button start, manual pull cord and remote start.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Feb 10, 2022
Reviewer name: ACBob
5 out of 5 stars
5 out of 5 stars review

Very well constructed

I live in Florida where hurricanes can sometimes knock out power for weeks so I bought this generator to be able to continue a normal life with heat, a/c, and lights and refrigeration. Hope I don’t need it anytime soon but it’s good to know I am prepared.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Jan 7, 2025
Reviewer name: Honeybee man
5 out of 5 stars
5 out of 5 stars review

Great generator

I just purchased this generator for our home and I have to say this thing is great when it comes to quality. Just a small assembly of the wheels and front feet adding oil and gas it is ready to go. Started right up and the thing that really amazed me was that it wasn't nearly as loud as I expected. I have it wired to my house using an interlock kit instead of a transfer switch. This way I can get full use of the generator without having to select certain circuits. Not looking forward to any power outages but I'll be ready when they happen. Highly recommend this generator for all off grid power needs.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579