I bought this unit to have when the power goes out . just got in the other week and put it together so far so good . there were no damage to unit and was easy to install the wheels now just waiting to use it . all the reviews were great that is why i bought it will add more info once i use it.

Motor stopped running after a few hours of use ( oil and gas are fine , thanks). Will not restart , and the “emergency recoil starter “ cord will not pull at all . Control panel lights indicate CO detected but the unit was running out doors with no obstructions. Support for this unit is very sub-par . Do NOT waste your money on the WGen9500.

I bought this generator one week ago because we had a power outage two weeks ago. Reading all of the reviews and the features this generator has to offer. Will be great for our upcoming storms this hurricane season. This will power my whole house, including my AC system.

After my family experienced the ice storm in Victoria, TX last year, I knew I had to do better. Having a wife and three young children, I felt helpless with no water well pump, internet, septic, plugs, switches, or any type of cooking appliances available. My brother and I installed a 30A transfer plug to my panel recently. After days of researching, I decided on this generator because of all the reviews stating to buy bigger than what is needed, for a buffer. I am glad I have that comfort zone. I received it today, assembled it in 10 mins, filled with oil and gas, and pushed the start button, it started right away. I let it run for about an hour and stopped it with key fob. So far so good, very satisfied so far. I will update.

I have just received this WGen9500 and it was a breeze to get it going. Instructions were excellent. This is the size that I need to power my whole house in case of extended electrical outage. I will be able to use central air with discretionary usage of other appliances. I'm ready for the next cold weather event or hurricane with this generator and the cost was very reasonable.

Purchased within the last week, arrived undamaged on a wooden skid no dents and dings. All items were in the box as advertised. Added oil, had to pull start do to the battery not having enough power to start the generator. Started on the 3rd pull and ran well for 2 hours. It is what I expected (except for the battery issue). It also came with a charger, but the two prong connection that came on the battery is different than the single plug ac charger style that came with the unit. It appears that I will need to use a battery tender charger since it has the same plug style. Gave 4 stars because of the battery & charger issues.

After determining how much power I required and researching the options, I came across this model. Though the price was good, there were still other factors to consider. In the end, I made this purchase based on the strength of the Westinghouse name. I have other Westinghouse products and know them to be reliable. This company has been around a long time and has built a good reputation. The generator is strong and sturdy. At 50 amps and 12500 watts, it has enough power to hook into my breaker box and supply emergency power to my home.

I currently have another smaller Westinghouse generator and am very happy with it, but have not had a need to use this generator yet. I have one strong suggestion for the manufacturer. The packaging is nothing more than a cardboard box. It does little to protect the generator. I was fortunate and had no damage, but I saw a number of reviews from people that weren’t so lucky. I was an engineer in the automotive industry and packaged many different items for shipment. These generators should be bolted to a skid with a 2x4 frame for protection. It would save the manufacturer in warranty costs and customer dissatisfaction.

Bought it 4 months ago and delivers as promised. Powerful yet not too noisy. It will be mainly used as our home's back-up power in case the grid goes down due to inclimate weather. It's able to power all the essentials we require in the house... 2 fridges, 1 freezer, a microwave oven, most of the lights, the electric water heater and some electronics.

I bought this generator a couple of weeks ago, and just received it yesterday. It was packaged very well so nothing could move during shipping. It came to me in perfect condition and looked just as advertised. It has all the features I was looking for to keep my whole house running in our next power outage. In South Texas, it can be a regular occurrence during the Spring and throughout the Summer. I purchased a Tri fuel generator so that I can hook up to my natural gas line and never have to worry about it running out of fuel if I need it running for an extended period of time. I did a test run today hooking up to my LP tank and it ran perfectly, providing power to all my appliances, TV, and even my A/C unit when I switched it on. Couldn't ask for anything better for peace of mind during future power outages. I would highly recommend this Westinghouse generator for anyone looking to purchase one for themselves.