The generator was well packaged and arrived with no damage to either the carton or the generator. The wheels and legs were easy to attach and adding the oil was also easy. I made the battery connection and the generator turned over on the first try. The FOB remote worked just as well. After putting fuel in the tank and remembering to turn the fuel shutoff valve to the on position, the generator started on the second time it turned over. The electrical output was excellent. The only thing about the generator I do not understand is it is rated at 9500 running watts and one outlet is a 50-amp. This would equal 120 volts x 50 amps = 6000 watts. I asked if the 30-amp and 50-amp outlets could be used at the same time and was told no. I do not know how to get the full 9500 running watts out of the unit.

I bought this in November of 2020. Finally had a chance to use it. When power was out the other day, it lit my house up, my air conditioning and tv's. It was simple to operate and ran nicely till the power came back on. Would highly recommend as an alternative to more expensive permanent units. I can wheel it to my porch and easily plug it in

I bought this on 6/16/2020 and so far so good. I have a food truck and this thing powered it right up. I like the push button, and remote start so I don't have to look like a fool out there pulling the crank in front of customers ha. Anyway, thanks guys!

I did a lot of research into portable generators for our home and landed on the WGen9500. It offered the most essential features and greatest capacity for the price range which coupled with the Westinghouse reputation and dependability made the difference for me.

Bought this unit a month ago . Have gone thru power outages and decided to buy a generator. After researching decided to go with this one. It's well built and has a lot of features like electric and remote start. Ordered on line sight unseen and i'm not disappointed with quality. Glad I bought this on. Cant wait to lose power! lol.

I weathered first winter storm. The WGen9500 exceeded my expectations. 1. Push button start was great when temp was 5 degrees. It was set-up to run safely outside if needed. It was. 2. Battery trickle charge is great. 3. Much quieter than expected but still not super quiet. . 4. Could've run 12 hours before running out of gas.

I purchased this product on 3/18/2023 and had to have my son help me load it in his truck as it is a tad bit heavy. We took it home and went through the set up instructions and was blown away that in a temperature of 29 degrees outside with the key fob this baby started right up with no choke. Truly remarkable I think. My son is an engineer at a competitors company and said this generator is well put together with well thought out features. I was very pleased and we ran the generator for approximately 2 hours with partial load as part of the break in process and it worked flawlessly. I didn't even have to charge the battery as it still had the factory charge which cranked it right over. Great job to the team at Westinghouse for making an incredible quality product. I currently have it stored in the garage where it fits perfectly. My neighbor came over earlier today and I showed him all the features as he's looking to upgrade from his old generator and he was quite impressed.

This unit was very easy to assemble - add wheels and legs and you are good to go. I found the instructions easy to follow, with clear guidelines on what you should and should not do. It started the first time using the electric start in under 3 seconds. At 9500 running watts, I can power a good portion of my house via a transfer switch (not yet installed).

I borrowed this model from a friend during a power outage. Easy to start, large 7-hour gas tank and enough power to run the entire house including the main home 5-ton AC. We saved enough in spoiled food in a single outage to pay for half the total cost. Living in Texas this is a must have. 50 Amp circuit makes powering the house easy. Ordered my own immediately after basking it the A/C for an hour.

The quality and performance of our Westinghouse iGen4500 during hurricane Beryl greatly influence our decision to upgrade to the WGen9500c. We live in the greater Houston area, and we were without power for more than 5 days. The iGen4500 kept our refrigerator and freezer running flawlessly. We are confident that for the next major storm, we will be better prepared with the WGen9500c as our primary emergency power backup. The new generator arrived in pristine shape and was very easy to assemble for service.