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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
206 ratings206 reviews
  1. 5 stars78% (160)
  2. 4 stars13% (27)
  3. 3 stars2% (4)
  4. 2 stars1% (3)
  5. 1 star6% (12)

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Showing 41-50 of 206 reviews
May 15, 2026
TheUnrealTalent
5 out of 5 stars review

The Modern Kitchen Workhorse

[This review was collected as part of a promotion.] ​Overall Rating: ★★★★☆ (4.5/5) ​Aesthetics ​Visually, this refrigerator is an absolute standout. It features a sleek, minimalist design that instantly upgrades the kitchen's overall look. The premium finish does an excellent job of resisting smudges and fingerprints, which is a massive plus for keeping things looking clean with minimal upkeep. The interior lighting is brilliant and evenly distributed, ensuring there are no dark corners where food can get forgotten. ​Cooling & Performance ​When it comes to its primary job, the cooling performance is exceptionally precise. It maintains a perfectly consistent temperature across both the fridge and freezer compartments, with zero noticeable fluctuations. Dedicated climate-controlled zones do a fantastic job of keeping produce crisp and meats fresh for longer than standard bins. It runs remarkably quiet, only making a faint hum during peak cooling cycles. ​Dispensing & Filtration ​The external dispensing system is incredibly convenient, delivering a steady, fast flow of both chilled water and ice. The filtration system is top-tier; it completely strips away any municipal tap-water taste, leaving behind perfectly crisp, clean-tasting water. The ice maker keeps up with daily demands easily, though it’s worth noting that the ice-dropping process can occasionally be a bit loud in an otherwise silent kitchen. ​Automation & Smart Features ​The automation integration adds a layer of genuine convenience rather than just feeling like a gimmick. Getting instant smartphone notifications if a door is accidentally left ajar is a lifesaver. The automated temperature adjustments—which optimize cooling based on usage patterns and door-open frequency—work seamlessly in the background to maximize energy efficiency. ​The Verdict ​This refrigerator beautifully balances high-end style with smart, automated utility. It offers fantastic temperature stability, great-tasting water, and a design that complements a modern home. For anyone looking for a reliable, tech-forward appliance that masters the basics while offering premium extras, it is a stellar investment.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 14, 2026
Dino
5 out of 5 stars review

The best refrigerator on the market

[This review was collected as part of a promotion.] My new Samsung refrigerator has got the best water filter that makes the best tasting ice and the freshest tasting water they for sure got it right. And the different temperature compartments I don’t know how it works but I know it does work better that any refrigerator I’ve owned in 40 years

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Apr 15, 2026
Static305
5 out of 5 stars review

All around great product

[This review was collected as part of a promotion.] Great refrigerator with ai built in. It keeps my food fresh with its cooling. It has a easy filtration replacement. I love how easy it is for the ice to dispense in the tray to be access. It has a sleek look with clean lines.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Mar 27, 2026
Tutonka
1 out of 5 stars review

Autodoor is Garbage

Once again, Samsung has FORCED garbage on their customers. If it isn't forcing ads on their TVs, it's forcing worthless garbage like the "Auto door" function on its refrigerators. Our freezer is constantly being opened and closed because of this crappe and we have freezer burned food and ice clumps instead of cubes from it. That's what happens when you have a constant stream of room temperature air being puched into your freezer all day long. Oh, you can disable this "feature" on other models, but not this one. So, Samsung KNOWS the Autodoor is absolute garbage and yet, they won't let you disable it on this model. Way to go, Samsung. Keep tallying up these wins.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from Samsung

Hi Tutonka, We appreciate the time you took to share your review of your Bespoke AI Side-by-Side refrigerator. The Auto Open Door gently assists when you touch the sensor, allowing you to continue opening it smoothly with the handle. For additional guidance, you can refer to page 44 of the user manual for detailed instructions on using this function: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf If you need further assistance, you can connect with us through any of the options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. X: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152315612) available so our team can assist you promptly. We value your business. Jeffrey Samsung Care

May 26, 2026
Jonathan
5 out of 5 stars review

Energy efficient

[This review was collected as part of a promotion.] I like the size.It's big.You can put a lot in the freezer and it's energy efficient.I think it's the best product they make

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 13, 2026
Jack
4 out of 5 stars review

Excellant Value

[This review was collected as part of a promotion.] this is an excellent item my only complaint would be that some of the shelves could be one half inch deeper other than that an excellent item

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 22, 2026
Lili
5 out of 5 stars review

Great fridge!!

[This review was collected as part of a promotion.] Love the added water filtration in the door and the water pitcher. The dispensing works great with 2 separate size ice cubes and the cooling is amazing.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 11, 2026
Emily
5 out of 5 stars review

Love this new addition

[This review was collected as part of a promotion.] The filtration on this is amazing and the automation puts my mind at ease. This is my first refrigerator purchase in 20 years and I would say it far exceeds my expectations.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 23, 2026
21mics
3 out of 5 stars review

Quality

[This review was collected as part of a promotion.] This product was fair. The freezer continue to break. The inside shelves with faulty. I did like the electronics and the Bluetooth capability.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from Samsung

Hi 21mics, It’s nice to know what stood out to you about the smart features and Bluetooth connectivity, and we understand your experience with the freezer’s performance and the interior shelves. Cooling performance can improve with simple adjustments like optimizing settings, maintaining proper airflow, checking door seals, and performing a quick reset. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ For the shelving, ensuring each shelf is properly aligned and securely positioned can help support stability and everyday use. You may also refer to pages 52–54 of the user manual for additional guidance. User manual: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152540031) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Jun 18, 2026
Hunny sunny
5 out of 5 stars review

Ice machine

[This review was collected as part of a promotion.] Is a beautiful product I’ve cold very spacious and the finish on the product is superb the water dispenser is great nice and filtered

Review from Samsung US
Helpful?28V7Z61IN8P313623162620