Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
435 ratings435 reviews
  1. 5 stars80% (348)
  2. 4 stars11% (50)
  3. 3 stars2% (8)
  4. 2 stars2% (8)
  5. 1 star5% (21)

Member photos

  • +253 images
Sort by |
Showing 31-40 of 435 reviews
Aug 7, 2026
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Great features, doesn't last long!

This is a great refrigerator with lots of nice features. Unfortunately for us shortly after a year of use it started overheating. We just had a 12-month warranty. Anybody purchasing future Samsung products would be wise to buy their extended warranty. To repair it is more expensive than replacing. Very disappointing.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
reply from Samsung

Dave, we appreciate you taking the time to share your experience, and we'd like the opportunity to review this matter further and assist in any way we can. Please feel free to reach us through the following channels using the reference number (1152953321): Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Glaiza Samsung Care

Aug 2, 2026
Reviewer name: Cjmori
5 out of 5 stars
5 out of 5 stars review

Clean, modern, and impressive.

[This review was collected as part of a promotion.] Love the inside water dispenser and the auto refill water pitcher which keeps the outside clean and modern looking. The small nugget ice is a favorite in our house. The open door assist makes opening doors a breeze.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jul 27, 2026
Reviewer name: Dima
5 out of 5 stars
5 out of 5 stars review

Samsung RS28CB7600QL/AA

[This review was collected as part of a promotion.] I've had the Samsung RS28CB7600QL/AA for quite a while now, and it's honestly been a great refrigerator. One thing I've really noticed is how consistently it keeps everything cold. I don't have to think twice about where I put food because the temperatures stay even, and my fruits and vegetables stay crisp a lot longer than they did in my old fridge. The water and ice have been excellent too. The filtration does a great job, and the water always tastes fresh. I also like how easy the fridge is to use every day. The shelves and door bins are well laid out, so it's simple to organize groceries and grab what I need without digging around. The finish has held up really well over time. It still looks clean and modern, and it doesn't seem to show fingerprints or everyday wear as much as I expected. After living with it for the long haul, I can honestly say it's been reliable, practical, and one of those appliances that just quietly does its job every day. PS: In terms of ergonomics, I wasn't sure how I felt about hidden door handles. Turns out I actually prefer them to thr traditional handles on my old fridge.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jul 23, 2026
Reviewer name: Kyngmyss
5 out of 5 stars
5 out of 5 stars review

Happy I took the leap

[This review was collected as part of a promotion.] For the first time ever in my life I look forward to getting a beverage. The drinks are the perfect temperature every time. My oil fridge was noticeable, this one is as quiet as a mouse. I am extremely satisfied.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Aug 9, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Samsung 28 cu. ft. Smart Side-by-Side Refrigerator

[This review was collected as part of a promotion.] The Samsung is a solid choice if your priority is getting maximum storage capacity and a sleek look on a modest budget, but it falls short if you require full convenience features or top-tier long-term reliability.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jul 28, 2026
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Excellent too of the line refrigerator?

[This review was collected as part of a promotion.] I'm very happy with my Samsung refrigerator. It has a sleek, modern design and plenty of space for all of my groceries. The shelves and compartments are well organized, making it easy to keep everything neat and easy to find. It operates with a consistently low noise level, which makes it unobtrusive in the kitchen. The refrigerator is also designed with good accessibility in mind, with easy-to-reach shelves and compartments that make daily use more convenient. It keeps everything at the right temperature, and the freezer has plenty of room as well. Overall, it's a great-looking, spacious, quiet, and reliable refrigerator that I would definitely recommend.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Aug 3, 2026
Reviewer name: Kansas J
4 out of 5 stars
4 out of 5 stars review

Bad ice bin design

[This review was collected as part of a promotion.] The refrigerator is great and keeps everything perfect. The big complaint is the ice bin which should have been slightly wider. The bin pops off track when full of ice which is very frustrating. Samsung you can do much better than this design.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Nov 6, 2025
Reviewer name: Larry
1 out of 5 stars
1 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

As others have reported, a design flaw causes the dual ice tray shelf to collapse. Don't buy this model.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
reply from SEA Care

Hi Larry, Thank you for bringing this to our attention. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151278687) when you message us so our team can retrieve your information. Thank you. -Kimberly

Sep 6, 2026
Reviewer name: Pablo
5 out of 5 stars
5 out of 5 stars review

Loves it

[This review was collected as part of a promotion.] Love it! Thank you ! Definitely will buy another product . Have a stove as well already! Thank you for everything

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 11, 2026
Reviewer name: Williams
4 out of 5 stars
4 out of 5 stars review

Great

[This review was collected as part of a promotion.] So far everything is going good. I ordered everything to be up and ready to go. Me personally doesn't like setting up new things whenever I'm on a short time frame.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620