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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars226 ratings226 reviews
  1. 5 stars79% (179)
  2. 4 stars9% (21)
  3. 3 stars2% (5)
  4. 2 stars2% (5)
  5. 1 star7% (16)

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Showing 1-10 of 226 reviews
May 14, 2026
Pinki
5 out of 5 stars review

Great refrigerator!

[This review was collected as part of a promotion.] Have had this side by side refrigerator for 2years now. I like the stainless steel outside, very easy to clean and maintain especially with a little one. This fridge is smart and has an app that makes maintenance easy. Never had any issues with cooling or dispensing.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 8, 2026
Becky
5 out of 5 stars review

Easy to use and to clean

[This review was collected as part of a promotion.] Great refrigerator Lots of room Will let you know when something is wrong . You can get alerts on your phone . Wil alert you . If door is open to long. Or when your food will go bad The app is great

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 14, 2026
Dino
5 out of 5 stars review

The best refrigerator on the market

[This review was collected as part of a promotion.] My new Samsung refrigerator has got the best water filter that makes the best tasting ice and the freshest tasting water they for sure got it right. And the different temperature compartments I don’t know how it works but I know it does work better that any refrigerator I’ve owned in 40 years

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 12, 2026
Ryan
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Ruffino Prosecco Rosé features a lovely blush pink color with vibrant carbonation and a pleasant fruity scent. The flavor is light, refreshing, and mildly sweet while still feeling smooth and balanced. I really liked the clean finish and crisp aftertaste, which made it enjoyable from the first sip to the last. The bubbles were fine and long-lasting, giving it a classy sparkling feel. Overall, it’s a refreshing and enjoyable rosé that works great for celebrations or casual evenings alike.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 22, 2026
Fatboy in fridge hungry
5 out of 5 stars review

Great features aesthetically pleasing

[This review was collected as part of a promotion.] That's totally cool man people come pick it up and if it's broke they'll fix it again right yeah yeah that's what's up but it ain't broken a brand new and I'm I'm in a fat boy in the fridge have a good night bye-bye see you talk to you later bye see you later bye

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 14, 2026
Luvmyfridge
5 out of 5 stars review

Beautiful design and functional

[This review was collected as part of a promotion.] Absolutely love this fridge. The ice maker that makes two different size ice and the water dispenser on the inside of the fridge is so wonderful. No more ice falling out of door and water going everywhere. The sleek front design is so beautiful. The freezer stays so cold and the app works so well with notifications for door open and the filter needs replaced. Also the automatic close door is no nice.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 17, 2026
Btorrez95
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my fridge at first the freezer over freeze but we were able to fix it . Filtration is amazing I love my pitcher . We also can dispense the water and the door automatically opens when you put your hand in front of. And it’s aesthetically pleasing

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 6, 2026
Rere
5 out of 5 stars review

Loads of space

[This review was collected as part of a promotion.] With this refrigerator I have loads of space for all my fruit vegetables and other dairy products to go in the fridge and the freezer space is even more amazing and the cooling feature on it wonderful

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 9, 2026
Dvar83
5 out of 5 stars review

Great features! Look amazing!

[This review was collected as part of a promotion.] Highly innovative, it features excellent security methods for the doors.. It looks amazing.. Something truly different and everything is effortlessly functional. We made a great choice with this purchase!

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
May 24, 2026
Shcal2000
3 out of 5 stars review

Paradise fridge

[This review was collected as part of a promotion.] A great fridge. Nice look and great looking design with sufficient storage and shelf space. Some minor improvements are: 1. Ice tray design is subpar. Keeps falling off. 2. No cheese drawer 3. Water pitcher dispenser is glitchy. Stopped working when filter was replaced.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from Samsung

Hi Shcal2000, It's great to know you’re enjoying the design and storage of your refrigerator, and we appreciate you sharing your detailed feedback on the ice tray, the missing cheese drawer, and the water pitcher dispenser behavior after replacing the filter. If the ice tray isn’t staying in place, ensure it’s properly aligned and securely seated. For added guidance, you may refer to page 49 of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Keeping the pitcher filled can be as simple as ensuring the setting is turned on. You may check the link below for more details: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We also hear your feedback about the absence of a dedicated cheese drawer. Insights like yours help guide future product improvements. If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152542309) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care