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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
497 ratings497 reviews
  1. 5 stars81% (401)
  2. 4 stars11% (55)
  3. 3 stars2% (11)
  4. 2 stars2% (9)
  5. 1 star4% (21)

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Showing 1-10 of 497 reviews
Dec 19, 2025
Reviewer name: lovesamsung
5 out of 5 stars
5 out of 5 stars review

Perfect Refrigerator!

[This review was collected as part of a promotion.] this is an awesome product! all the features are so good and quality and tech is very nice!

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 1, 2026
Reviewer name: Jamo
5 out of 5 stars
5 out of 5 stars review

Everything I needed

[This review was collected as part of a promotion.] This refrigerator is the perfect Fridge I needed. It has all the amenities that I need and Is the exact size I need, and wanted. I am very satisfied with my purchase, especially getting to know the screen use more

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 17, 2026
Reviewer name: Floyd
5 out of 5 stars
5 out of 5 stars review

Works very good have had no problem with it everyt

[This review was collected as part of a promotion.] I am very happy with this product it works very well if I were to give it a rating I would say 10 I have not received any free products or anything to do with the filter to your filter replacements I have not received anything

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 14, 2026
Reviewer name: Kelly
5 out of 5 stars
5 out of 5 stars review

Really nice!

[This review was collected as part of a promotion.] This fridge is really nice. It has lots of space and you can use the side holders for lots of different sized items. The bottom freezer is huge and I love the alarm that tells you when the door is open

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 21, 2026
Reviewer name: Dominican Pappi
5 out of 5 stars
5 out of 5 stars review

Awesome Features!!!

[This review was collected as part of a promotion.] The door assist, dual ice makers, water dispenser, and refillable pitcher built right into the door make this refrigerator a winner! It's convenient, practical, and has everything you need. Definitely a must-have!

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 10, 2026
Reviewer name: Diplomat
5 out of 5 stars
5 out of 5 stars review

Excellent fridge

[This review was collected as part of a promotion.] the fridge has been great so far it's really nice the push to open feature the fridge has been great so far it's really nice the push to open Feature the fridge has been great so far it's really nice the push to open feature works great and I love the beverage center the water filtration is excellent the water tastes great. the temperature consistency is excellent. the beverage center is great.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jul 19, 2026
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Great features quality control an issue

[This review was collected as part of a promotion.] We've had this refrigerator for about two weeks now. The internal icemaker is terrific although I don't think it matters to me that much whether I have one or two sizes of ice. But the “beverage center“ is a terrific idea the pitcher Is it its best feature. It automatically fills up and can be taken to the table. However, a brand new refrigerator has a defective water dispenser next to the water pitcher. So we have had to order a new part and have yet another service person show up. Not very impressive. But other than that, the refrigerator is fantastic. It is incredibly roomy on the inside yet it takes up slightly less space in my prior refrigerator (also a Samsung, but with an ice dispenser Through the door). The ice dispenser froze and couldn't be fixed. If you do your research, you will see that through the door ice machines are consistently a problem. Go for a machine with an internal ice dispenser. The controls are fairly easy to use. And the tap to open feature is nice, that it is fairly easy to accidentally open the freezer door when going to the refrigerator.

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Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 7, 2026
Reviewer name: Smoren
4 out of 5 stars
4 out of 5 stars review

Spacious outside and inside.

[This review was collected as part of a promotion.] Refridgerator is great in keeping food cold and freezer keeping food frozen. Cubic feet are spacious and big. Just that the ice grabbing with the scoop it can develop bacteria since it's easy access for kids to just put their hands in there to grab ice. Besides that,great fridge for the price that it was offer.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Oct 25, 2026
Reviewer name: Bleeb
4 out of 5 stars
4 out of 5 stars review

Best Fridge out there

[This review was collected as part of a promotion.] I would give it 5 stars if it weren't for the the icemaker, love the dual sizes of cubes, but the ice does not fill the ice drawers up due to design. Plus its slower than I would like to make ice. Other than that best fridge we have had

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 3, 2026
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

Refrigerators are NOT built like they used to be. It would be wise for anyone considering a new one to read reviews NOT for recent purchases, but from people that have owned the unit for awhile. Lots of breakdowns after only a few months for an $1800 unit?? The 2 year warranty is a joke. Refrigerators used to last 20 years.

Helpful?1OPYVN5SOM5U13623162620
reply from Samsung

Your feedback regarding long-term refrigerator ownership experiences is something we value and care about, and we'd like the opportunity to further understand and determine how we can best help, David. We are ready to help right away; just use any of the contact options below and mention case code 1153140696 at your earliest convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Khristine Samsung Care