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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 71-80 of 7,084 reviews
May 26, 2024
Reviewer name: Frances
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what I was expecting.

I was so excited when I received my order. I love the color and the slick small design now not so much. main reason why I ordered the ear bud's was for their small shape. I have worn the pods a couple of different times and everytime I have used them at work they fall out. Kind of sad sound quality is great, color is adorable but not sure why they are falling out.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Frances, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality of your device. We would be happy to help you with the fit of your device to help you have the best listening experience possible with your device uninterrupted. This device does come with additional ear tips in a larger and smaller size to help you with this matter. We have also included a link to an article to help you with the optimal placement for a secure fit. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 5, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but not perfect

I previously used the first generation Buds and they were super comfortable to fit in the ear, but these feel like they will easily fall out of the ear. The plastics for the earpiece seem to be hard and the ear hurts after using them for a while. The microphones and noise cancellation are excellent.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Gustavo, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds for a comfortable and prolonged usage. We have provided a link to an article to help you find the ideal placement of the buds, and would do a follow up fit test in the Samsung Wearables App to find that ideal fit. We have also provided a link to the Samsung Support Team if you continue to experience this frustration or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 6, 2024
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Playlist forwarding not working.

I'm concerned with these in that when I do a "double tap" to forward the play list, these are not responding. Other than that they sound great and are comfortable to wear. I have an old set of these and this function works perfectly. Did you change this function with the most recent upgrade?

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you ensure you are having the desired and intended experience with your device. We have provided a link to your full manual to ensure the settings haven't been changed with any updates to your device. We have also included a link to the Samsung Support Team if you continue to experience this matter with your earbuds. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 18, 2024
Reviewer name: Vietec
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Almost perfect

This is almost perfect. My primary complaints are that the "okay Google" feature does not even come close to reliably working, and when it does it cannot find half of my contacts. Further, the case is covered in a soft touch coating, which will eventually wear off and leave shiny spots (I actually just covered it on a Spigen though armor to prevent this). Now onto the good stuff: audio quality is top notch, and the features are pretty neat when they work. It does take a second or so for them to recognize that someone is talking to me, then tones itself down. The translating feature requires that you use their translator app. The fitment is great, i do not seem to get as sweaty in the ears with these compared to my last set of Galaxy Buds, gen 1 that these replaced.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Oct 13, 2024
Reviewer name: Seanne
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sounds is great but uncomfortable

The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 3, 2024
Reviewer name: McKenzie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Half use of pods - Only able to use one pod

I love the earbuds functionality however I wish I could use both of them bc the left pod will not stay in my ear for some reason. I tried changing the gummy earpiece however all of the extra pieces are too big for my ear. If I had a smaller one I am sure it will not fall out. So I am half satisfied with the product. I wish I could purchase what I need.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello McKenzie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your earbud to help you have a truly immersive listening experience. We have provided a link to an article below to help you with the ideal placement of the earbud. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 23, 2024
Reviewer name: Bgriffin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding quality

These ear buds are amazing! They block out so much unwanted sound and are very comfortable. I usually find that ear buds don’t stay in place but that’s not the case with these. They don’t budge while I run or anything. The battery life is better than I expected. I love everything about these.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 28, 2025
Reviewer name: Janice
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They did not fit comfortably in your ear. You can easily lose them because they fall out.

Review from walmart.com
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Nov 13, 2025
Reviewer name: Amit
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value sound for money

No complaints. A very good product. Does exactly what is described in the specs

Review from walmart.com
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Jun 28, 2024
Reviewer name: Eduardox17x
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent, 100% Recommended!!

[This review was collected as part of a promotion.] Quality materials, excellent audio, sound preferences, noise cancellation, smart gestures and very good battery life!!

Review from walmart.com
Helpful?0TSVSSLSUST413622062479