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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 61-70 of 7,084 reviews
Jul 20, 2024
Reviewer name: Jules
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AWESOME!!!!

I love them, so much better than the jbl that kept falling out of my ears. However I'm rather disappointed in the fact that, the galaxy buds 3 came out less than 2 weeks after I got these beauties!!! I always ask if there are new ones being released and they claim they didn't know!!! Ohh well!!!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 5, 2024
Reviewer name: Eddie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Painful reaction

They are damaging my ears. I can't wear them for more than an hour and my ears begin to hurt. I feel as if my ear canal is swelling. I had to go about 2 weeks taking ibuprofen to reduce the swelling. I tried to wear them a second time only to have the same reaction. Please help!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Eddie, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your earbuds not function as intended. We have shared a link to the Samsung Support Team below. They can offer you one on one assistance through chat to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 3, 2024
Reviewer name: McKenzie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Half use of pods - Only able to use one pod

I love the earbuds functionality however I wish I could use both of them bc the left pod will not stay in my ear for some reason. I tried changing the gummy earpiece however all of the extra pieces are too big for my ear. If I had a smaller one I am sure it will not fall out. So I am half satisfied with the product. I wish I could purchase what I need.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello McKenzie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your earbud to help you have a truly immersive listening experience. We have provided a link to an article below to help you with the ideal placement of the earbud. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 13, 2024
Reviewer name: Seanne
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sounds is great but uncomfortable

The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 25, 2024
Reviewer name: KConner1669
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would give 10 stars if they offered.

I absolutely love these Samsung buds pro in Bora Purple. They have a very clear sound. Noise canceling and ambient sound. They thought of everything with these. They fit perfectly without falling out of my ears. They came with 3 different size ear pieces. The charger chargers with a c cable. They rock!

Review from Samsung US
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Jul 28, 2024
Reviewer name: B Cameron
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buds

Love these earbuds more than my previous Samsung buds. They are very easy to use. I'm expecting the same durability as I had with my previous Samsung buds. I accidentally machine washed them and they still worked fine. Samsung quality is top notch that's why they will always be my go-to brand.

Review from Samsung US
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Oct 26, 2024
Reviewer name: Chad H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung just keeps getting better. Buds Pro 2

These buds are awesome. Don't skip the set up process. Install the app on your device. Go to earbud settings, then Earbud test fit. Then run the test, if you don't get the proper fit try adjusting them. If still no go then change the tips. They come with Small, Medium, and Large. Swap them out until you gat it correct. I needed large. Changed them out and now perfect. Noise cancelling is perfect. It's all in the set up.

Review from Samsung US
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Sep 10, 2024
Reviewer name: S Ollivant
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Ear Buds!

I love these. I decided when I got a new phone to get new ear buds to go with it. I am so glad I did - these little things are comfy in my ears and have great sound. They do well with fast paced walking on rugged terrain - I don't run, but I do hike. I had no issue with them falling or even coming loose in my ears.

Review from Samsung US
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Jul 23, 2024
Reviewer name: Bgriffin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding quality

These ear buds are amazing! They block out so much unwanted sound and are very comfortable. I usually find that ear buds don’t stay in place but that’s not the case with these. They don’t budge while I run or anything. The battery life is better than I expected. I love everything about these.

Review from Samsung US
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Jun 8, 2024
Reviewer name: NiiA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great set of headphones

Ordered these to replace the galaxy buds 2 I recently misplaced. I must say these are solid, great sound, the fit is comfortable and overall quality seems good. Connected instantly with my phone. I must say samsung continues to outdo themselves with these improvements.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479