Hi there Anirudh, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important your phone calls are to you every day and needing to ensure clear communication. We have provided links to two articles, one to help with the ANC feature and another to help with different call settings. We have also provided a link to the Samsung Support Team if these resources do not improve your call experience. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Good day, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a moment to review, "How to wear your Samsung earbuds" if you would like more information about achieving the perfect fit for your Buds2 Pro. Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra

Hey there Amynator, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand wanting to find the perfect fit for your buds. This device should have come with additional silicone tips in a smaller size for you. We also have available on our website foam conform ear tips that are great if you are wanting to use them for exercise. We have provided below a link to the Samsung Support Team below if you did not receive the additional accessories with your purchase. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages