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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 4,301-4,310 of 7,071 reviews
Nov 13, 2023
SparklyOne
5 out of 5 stars review

Love the sound and ease of use

[This review was collected as part of a promotion.] I use my ear buds for everything. I love the ambient sound, the features to skip, replay, or pause. It's so simple and easy to use!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 13, 2023
VJFleer
5 out of 5 stars review

Great earbuds, decent price

[This review was collected as part of a promotion.] Work great for phone and other mobile devices, did try connecting to a computer, but that functionality is not as smooth, yet. Very comfortable and easy to use, would recommend to others.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 29, 2024
Anonymous
5 out of 5 stars review

Awesome buds!

[This review was collected as part of a promotion.] These things are great! The sound quality is great and they let me access the Galaxy AI assistant!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
21kydd
5 out of 5 stars review

Maximum sound

[This review was collected as part of a promotion.] I use my buds for streaming, gaming and more they have the best quality of 360 sound and noise control. They are such an improvemnet from the galaxy buds 2.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 14, 2023
Power1
5 out of 5 stars review

Excellent investment

[This review was collected as part of a promotion.] For me it is a device that I use daily since I work on the street and I am always talking on the phone or watching movies, they are super durable regarding the battery and the sound is great.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
ASURN09
4 out of 5 stars review

Great sound and fantastic fit for my large ears

[This review was collected as part of a promotion.] The only thing stopping me from giving 5 stars is not being able to "pass through"with one ear and, I haven't found a use for Galaxy AI at this time.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 17, 2023
David1945
5 out of 5 stars review

Galaxy Buds2 Pro

[This review was collected as part of a promotion.] This headphones are one of the best ones I've ever owned. The noise cancelation work perfectly and the ambient noise works great for me, they help me hear better.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 31, 2023
LostCoffeeMug
1 out of 5 stars review

Wireless Charging Stops

I was really loving the buds until two weeks later when the wireless charging stop working and support was not able to help me. And they wanted me to buy another set. Not what I want to do when I spend a lot of money on a pair of ear buds.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Howdy LostCoffeeMug, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. If the charging case or earbud(s) is damaged, you must purchase a new pair of earbuds. You can also purchase a new USB cable or wall adapter if the items are damaged. Check out the article I have linked below titled, "Samsung earbuds do not turn on or charge" for some helpful troubleshooting steps you can take to resolve what you are experiencing. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! If you would like further assistance and/or troubleshooting, please feel free to reach out to Samsung Support when it is most convenient for you. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01206422/#samsung-earbuds-do-not-charge

Mar 6, 2024
PyroFather
5 out of 5 stars review

Best sound quality and ease of use

[This review was collected as part of a promotion.] The audio quality sounds better than Bose ear buds, and the fact that they integrate with my Samsung devices makes those built in features so much better!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 1, 2023
Nsejay
5 out of 5 stars review

All the features are great

[This review was collected as part of a promotion.] I love the 24k bit audio from the buds but i also love the clarity, bass, anc, and the volume. They've been great for streaming music out of every earbuds i had all my life.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479