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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,301-4,310 of 7,073 reviews
Mar 23, 2023
Reviewer name: nacho051169
4 out of 5 stars
4 out of 5 stars review

good product

[This review was collected as part of a promotion.] I love Samsung Products but the Galaxy Buds pro2 I expected better quality over the old model but I have the same issue , when use for calls the other end of the line never heard me clear!

Review from Samsung US
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Aug 21, 2023
Reviewer name: 21kydd
5 out of 5 stars
5 out of 5 stars review

Maximum sound

[This review was collected as part of a promotion.] I use my buds for streaming, gaming and more they have the best quality of 360 sound and noise control. They are such an improvemnet from the galaxy buds 2.

Review from Samsung US
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Aug 12, 2024
Reviewer name: Giboy346
3 out of 5 stars
3 out of 5 stars review

Good but not great

[This review was collected as part of a promotion.] I love everything about them but I can not use them for prolonged times. They are always falling out of my ears. No matter the size of the tips. This is my only complaint.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Giboy346, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are pleased with the audio quality and features of your earbuds. We would love nothing more than to help you troubleshoot the fit of your earbuds, and have provided a link to an article to help you with the optimal placement. We also recommend performing a fit test with your earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Nov 13, 2023
Reviewer name: TeamZDR
5 out of 5 stars
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I really enjoy my galaxy buds. I use them to stream music and listen to audio books. I use them at home and on the go. I have very small ears and they still fit nicely.

Review from Samsung US
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May 31, 2023
Reviewer name: CoolMeji
5 out of 5 stars
5 out of 5 stars review

Buds Pro 2

[This review was collected as part of a promotion.] It works really great ad I don't have trouble trying to listen to the music that I'm playing and there are different options to use the Buds as they way you want it too.

Review from Samsung US
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Jul 30, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

great samsung features

[This review was collected as part of a promotion.] I love how well these work with these my various samsung devices. the sound is good, and the noise cancelation works very well. I enjoy the experimental features, like mute while speaking

Review from Samsung US
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May 1, 2023
Reviewer name: Teelovesbuds
5 out of 5 stars
5 out of 5 stars review

Love my buds!

[This review was collected as part of a promotion.] My buds work great with my phone, my tablet and my computer. The sound is very clear. I love the ambient feature too.

Review from Samsung US
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May 2, 2023
Reviewer name: Spikal
2 out of 5 stars
2 out of 5 stars review

Will fall out of your ear

These earbuds have good sound and are comfortable, not good for an active lifestyle though. I lost one when the wind knocked it from my ear. I was just walking outside so I would imagine if your a runner it wouldn't be any better.

Review from Samsung US
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reply from Social & Commerce

Greetings Spikal, thank you for finding the free time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits

Sep 11, 2023
Reviewer name: Shawn14
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] They work great,sound great,and have great battery life. The only problem I had was getting them to stay in my ears. I had to get foam tips and now they are great.

Review from Samsung US
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Apr 29, 2024
Reviewer name: S23mcd
5 out of 5 stars
5 out of 5 stars review

Excellent sound quality

[This review was collected as part of a promotion.] Noise cancelation is top notch and ambient sound is great. The sound quality is one of the best ive had in a set of earbuds. The fitment is great.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479