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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 4,291-4,300 of 7,071 reviews
Oct 11, 2022
Anonymous
5 out of 5 stars review

Excelent sound

[This review was collected as part of a promotion.] It's the best thing i recomend from Samsung. The sound is from out of this world, and the ANC is amazing

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 14, 2023
KenzleysNana
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] I love my device due to the fact can go from listening on my tablet to answering calls on my S21 phone.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 13, 2023
Robot4302
5 out of 5 stars review

Much needed improvement

[This review was collected as part of a promotion.] Buds 2 pro are a much better upgrade I've had the buds live and the buds 2 I just hope these don't go out within a year like the ones I've previously owned

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 5, 2024
Herbert003
5 out of 5 stars review

Fantastic and fabulous product

[This review was collected as part of a promotion.] Hi, I use this divise to work, streaming and games all day. It's a fantastic and fantastic divise. I strongly recommend to everyone, I'm going to get my second buds in the near future.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 1, 2023
DJWoods
5 out of 5 stars review

Amazing! Best product!

[This review was collected as part of a promotion.] So i have had many buds over the years and samsung has nver let me down! These feel great in my ears!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jun 12, 2024
Denny
2 out of 5 stars review

Fix noise control

Says noise control/ambient noise is blocked but even in the highest volume in that setting do you still heat everything around you. Shouldn't even be a feature if it doesn't work properly

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Denny, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable specific features of your device are to you during usage every day. You mention using Ambient noise feature and being able to hear everything going on around you. The Active Noise Canceling setting will block the outside noise from being heard with your device. We have provided a link to the Samsung Support Team if these features are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 21, 2023
CoachTroy
5 out of 5 stars review

Perfect Match for my Galaxy S23 Ultra

[This review was collected as part of a promotion.] This pair perfectly with my Galaxy S23 Ultra. The ANC is top-tier. Equalizer is simple and effective for all music types.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 13, 2023
Letsgo
3 out of 5 stars review

produce irritation to my ears

[This review was collected as part of a promotion.] The are good but they produce irritation to my ears inside..i use other headphones and dont have a problem. Its the first time ever this has happened to me with any product.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there LetsGo, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have an experience with your device as you've described. If you haven't done so already, please reach out to your healthcare provider to ensure you do not have some underlying difficulty causing this irritation. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Yaboyboy
5 out of 5 stars review

Great Buds

[This review was collected as part of a promotion.] Im a bud connoisseur and these buds are as good as it gets. Music gets as high as you need it. Pairs easily with your favorite device.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 11, 2024
Kevin621
2 out of 5 stars review

Get rid of the soft touch coating

Good headphone... hate the soft touch material.. had these for idk? 8-9 months all the soft touch material is messed up looks like crap just from going in and out of my pocket or backpack for work.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Kevin621, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the overall functionality of the device. If you are concerned with the material of the case, we do have options available online to provide protection and make carrying your device easier. We have provided a link to the accessories that will help in this matter. Thank you for being a Samsung customer. -Elizabeth Buds2 Pro Accessories https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?accessories_type=Cases+%26+Covers&category_names=Buds Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages