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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 411-420 of 7,084 reviews
Sep 16, 2022
Reviewer name: Renee
1 out of 5 stars
1 out of 5 stars review

Get something else

galaxybuds2pro has the worst range i've ever experienced, and come back within range, the audio distortion doesn't go away, forcing me to disconnect and reconnect the earbuds. the galaxybuds2pro does not seamlessly and automatically connect to my galaxy s21. the galaxybuds2pro are uncomfortable and keep sliding out of my ear because none of the provided silicone pieces fit properly or are strong enough to properly suction in my ear to stay in place. i made a huge mistake purchasing these headphones. these will be the very last samsung earbuds i purchase. i'm stuck with headphones that are uncomfortable and annoying and i wish i could get my money back. please don't make the same mistake that i did. get something else.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Renee, we appreciate your feedback on the new Samsung Galaxy Buds2 Pro. The full product manual available on our website should be able to help you with the connectivity of your device, and we’ve linked some information below about how to get the best and most comfortable fit with the buds. You can also always reach out to the Samsung Support Team for assistance with troubleshooting these difficulties. Thank you for being a Samsung customer. –Elizabeth How to wear your earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Reviewer name: Siggurds
3 out of 5 stars
3 out of 5 stars review

Great sound with slippage

[This review was collected as part of a promotion.] I've had every pair of Samsung Buds that have been out in the US market. While these have the best audio quality that I've heard so far, they don't stay in my ears very well. Even the older Samsung Buds Live (with the bean design which nobody liked) stayed in my ears longer than these. The bass is super impressive however and I find myself using these more and more because of the ease of use in switching between my multiple systems (phone, tablet, laptop, handheld gaming computer and desktop computer). I've tried the various tip sizes that these come with, and they still slip out of my ears for some reason.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Siggurds, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with the audio quality and features of your earbuds. We would be thrilled to help you with the ideal fit to have the best experience possible with your device. We have provided a link to an article to help discover the ideal placement of your earbuds. We would also recommend doing a fit test with your earbuds while wearing and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 13, 2023
Reviewer name: D2Listener
5 out of 5 stars
5 out of 5 stars review

Great features and excellent sound

[This review was collected as part of a promotion.] I use these excellent ear buds with my Galaxy phone, mainly listening to tunes and books. They also work great for calls. I use them pretty much every day. The phone software allows changing settings easily.

Review from Samsung US
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Feb 5, 2024
Reviewer name: Macks242000
4 out of 5 stars
4 out of 5 stars review

This device is pretty good

[This review was collected as part of a promotion.] I use this as my daily device for listening to music, business meeting, and watching steaming services. Overall, I really like these headphones. The sound quality is really good for the price point and I enjoy using it with Samsung's ecosystem.

Review from Samsung US
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Aug 26, 2024
Reviewer name: Hercollh
3 out of 5 stars
3 out of 5 stars review

Buds2 pro

[This review was collected as part of a promotion.] As a design it is not too bad but as a fit it's not the best if you are an active person the buds fall off too easy from your ears and you have to constantly keep adjusting them, another thing is if you loose the case its no so easy to find it on the find me up but over all I love how small they are and they don't take too much space.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Hercollh, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds do not fit as expected. We have shared a link below to an article to help you with the placement of your earbuds, and we recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this mattr continues with your earbuds or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 24, 2023
Reviewer name: Sanj11
4 out of 5 stars
4 out of 5 stars review

Great sound and very comfortable

[This review was collected as part of a promotion.] I use my galaxy buds pro 2 on a daily basis when I'm commuting to school or when I have to call my girlfriend or any other family members. It's so easy to open and connect to my phone sits very nicely in my ears. I had the original galaxy buds but while using the new ones, I've noticed a massive improvement on sound quality and user experience. Although I would like it even more if Samsung were to push a little more base into the subwoofer.

Review from Samsung US
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May 1, 2023
Reviewer name: Doctordj
5 out of 5 stars
5 out of 5 stars review

Vast comfort improvement

[This review was collected as part of a promotion.] I recently upgraded from Buds Pro to Buds2 Pro. A huge improvement in fit and comfort. Awesome on airplane for noise cancelling, and never loosen during extended workouts. I highly recommend the upgrade (the trade-in program helps with the decision of course).

Review from Samsung US
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Mar 13, 2023
Reviewer name: NoVices
5 out of 5 stars
5 out of 5 stars review

Best earbuds on the market

[This review was collected as part of a promotion.] The Samsung Galaxy Buds2 Pro's are the best earbuds I've tried, especially out of Samsung's own lineup. They are comfortable and easy to wear for long periods of time and don't hurt the inside of the ear after long listening sessions. I mainly use them at work and the ambient mode really shines when I'm using them because it allows me to keep both earbuds in and still be aware of my surroundings and coworkers. The battery life is another great feature that really helps out at work since I don't have to take them out to charge at any point during my shift. Although even if I did have to charge them, the quick charge feature really comes in clutch if I ever have a longer day where I need to use them longer than usual. The case is compact and looks great and has wireless charging. The wireless charging is probably my favorite feature of these buds just due to how convenient it is. It also keeps you from wearing the USB C port out as an added bonus.

Review from Samsung US
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Nov 23, 2023
Reviewer name: matthewa
5 out of 5 stars
5 out of 5 stars review

Excellent improvement from 1st gen

[This review was collected as part of a promotion.] The Galaxy buds pro2 were exactly what I was looking for. Maybe my ears are shaped funny but I have trouble keeping many earbuds in my ear but these are an excellent improvement. The greatest thing about these are the noise canceling feature, which practically eliminates most all of this outside and just makes listening to music so much more enjoyable. And then with the ambient noise I can hear most outside noises when I need do yet I don't lose any sound quality which was truly surprising. Battery life is amazing and the case hold a good charge for them too. Combining them with my Galaxy watch and the Samsung wearable app making keeps an eye on the battery life and changing settings nice and easy too.

Review from Samsung US
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Dec 22, 2023
Reviewer name: DrLiquid
5 out of 5 stars
5 out of 5 stars review

One of the best pairs of earbuds I've ever used

[This review was collected as part of a promotion.] As far as android based earbuds go, these are in my opinion, the best. They sound great. Ambient modes and active noise canceling are great as well. They have very great battery life also. I personally think the Airpods Pro are the absolute best earbuds I've ever used but these are definitely a very close second place.

Review from Samsung US
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