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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 3,611-3,620 of 7,071 reviews
May 1, 2023
Raj759
5 out of 5 stars review

Perfect! Everything I need

[This review was collected as part of a promotion.] I have had the Buds Pro and the Buds2 pro. Both have been fantastic. Sound quality: very good, great base, noise cancelation, listening to my favorite songs and hearing new sounds at them is fun. Durability: they've gone through the washing machine a few times. The first 3 days it sounded like one earbud had less sound but then it would go back to normal. I've dropped them a few times on the floor and on the road and they never broke. Still work good as new.

Review from Samsung US
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Mar 13, 2023
Eunyah
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I was lucky to buy them during a discounted period. I find myself using them constantly, I couldn't imagine my day to day life without them. The sound quality is amazing and the in-ear fit is also great, it never gets uncomfortable to have them in my ears. I've recommended them to many of my friends and none of them were disappointed with the product quality both regarding usage and comfort.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 13, 2024
Gymrattty
5 out of 5 stars review

Great for the gym!

[This review was collected as part of a promotion.] I love these both for at work and the gym. The ambient noise feature allows me to be aware of my surroundings but not miss out on my music, audiobooks, or podcasts. I feel 100 times better and more productive when I remember to pack them for the day.

Review from Samsung US
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Dec 12, 2023
Meladori
3 out of 5 stars review

Good but needs improvement.

[This review was collected as part of a promotion.] I have had nearly all the different generations of earbuds from Samsung and every generation I notice there's a problem with the left ear bud connecting disconnecting or otherwise having some kind of issue. Also no matter what ear rubber I use they continuously fall out of my ears. Like Samsung but I would avoid these moving forward until they figure out whatever the issue is.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Meladori, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the functionality and fit of your buds are to you on a daily basis. We have provided a few links to articles to help maximize your experience and troubleshoot the difficulty with your left ear bud. We have also included a link to the Samsung Support Team if you have questions or this troubleshooting does not resolve your difficulties. With regards to the fit, we have available foam conform ear tips that offer a more secure fit if you would like to explore this option. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Sync the Samsung earbuds to each other https://www.samsung.com/us/support/troubleshooting/TSG01218102/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 13, 2023
Kingk5177
5 out of 5 stars review

Beat buds ever

[This review was collected as part of a promotion.] Bought these a year ago I work in a kitchen and I use these every day and they don't move and don't fall out .... use with the wavelet app to make em even sound better overall best earbuds I've ever owned

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 5, 2023
Live2Shop
5 out of 5 stars review

perfect choice, perfection in every way. The Goat.

[This review was collected as part of a promotion.] my samsung buds are with me everywhere I go, including on the job the nosing canceling feature helps protect my ear from loud noise...I don't hear anything but my music and other audio such as my favorites podcast....ohhh and my name.... while using noise canceling I also have audio recognition set up to, when my name is spoken noise canceling turns of right away so I don't miss any important ...

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Manatea
4 out of 5 stars review

Almost perfect

[This review was collected as part of a promotion.] I have sensory issues and I need to wear headphones to eat around people and other daily activities! I just traded in my old ones to upgrade to the buds 2 pro and they work great, look amazing and sound even better than I thought. The only issue being I have rather small ears and they don't fit the best, I think the stem is a bit short so it doesn't go in my ear like it should because the bud gets stopped by my ear because it's too large, if only the fit was better I would give it a 1000/10 Over all I still highly recommend this product!! I am interested to see if I can use galaxy AI with the mic function on the headset at some point!

Review from Samsung US
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Dec 15, 2023
Earbuds4u
5 out of 5 stars review

Samson's best ear buds to date

[This review was collected as part of a promotion.] Love using my Samsung buds 2 Pro when paired with my Samsung s23 Ultra phone watching YouTube videos movies and listening to music the sound quality is amazing and everything sync up nicely over Bluetooth connection.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 8, 2023
Michael
1 out of 5 stars review

FALLS OUT OF EAR DO NOT PURCHASE

I absolutely HATE these earbuds. They do not stay inside your ear. I've tried all the replacements that it comes with in the box as well. My mom also experiences the same issue with hers. It's really such a shame because the version prior did not have this issue whatsoever. It's like they didn't even test these before they released them. WHY DO THEY KEEP FALLING OUT OF THE EAR?! I wish I could get a refund honestly and go with something else. DO NOT WASTE MONEY ON THESE.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Michael, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. If you are continuing to struggle with the fit of your device, you can attempt a fit test while wearing the buds in the Samsung Wearables App to determine optimal placement in your ears. We also have available foam conform ear tips compatible with this device. Lastly, we do have 15 day return policy if you are finding you just can't find the optimal fit. We have provided a link to the Samsung Support Team if you have additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jun 18, 2024
Ginger Eve
2 out of 5 stars review

Maybe do better

I've had mine about a year and I'm mostly happy with them. Lately, very glitchy, poor range, shuts off easily.. My biggest complaint... Why would the case not have a find my ear buds option? My case has been missing for days now. If have loved the opportunity to have found it.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Ginger Eve, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you were intially pleased with the audio quality and features of your earbuds. We would love nothing more than to help you with the range and glitches you mention experiencing recently. We have provided links to an article to help you with the connection of your device. We have also included a link to the Samsung Support Team. These experts may be able to help you with options to locate your missing charging case. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages