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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,601-3,610 of 7,073 reviews
Dec 7, 2022
Reviewer name: Heather
2 out of 5 stars
2 out of 5 stars review

Great audio but....

[This review was collected as part of a promotion.] I really wanted to love these. The audio is great but blocking out the back ground noise just isn't happening . I tried all the different bud tips and no help. Another issue I had is the noise canceling doesn't even work unless u have both in . I think the shape of these are preventing the background noises.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Heather, thank you for your feedback on the Samsung Galaxy Buds2 Pro. You can try adjusting the settings inside the Samsung Wearables App to get the desired noise cancellation and adjust the settings to when you are using one bud at a time versus using both together. If you need any assistance you can either look at the product manual available on our website or you can reach out to the Samsung Support Team at any time for assistance. Thank you for being a Samsung customer. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Dec 12, 2023
Reviewer name: Momof6
4 out of 5 stars
4 out of 5 stars review

Great sound, but very uncomfortable

[This review was collected as part of a promotion.] I love the sound, but after 10 minutes my ears are in pain. It hurts to even use the touch control. I did go buy some aftermarket foam tips that do help. I can at least wear them for about an hour now. They also fall out super easy.....maybe I just have super tiny ears. My last brand were comfortable from the very beginning.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Oct 7, 2022
Reviewer name: TBrat674
5 out of 5 stars
5 out of 5 stars review

Excellent sound quality!

[This review was collected as part of a promotion.] I chose these as one of the extra items when I bought my new phone. I didn't need them, because my previous Galaxy Buds worked just fine, but I am super happy I did!! The sound quality is excellent and the noise cancellation is spot on! I would definitely recommend!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 2, 2023
Reviewer name: Boss68
5 out of 5 stars
5 out of 5 stars review

I love my Buds2 Pro

[This review was collected as part of a promotion.] I love my new Galaxy Buds2 Pro. I use them while streaming music and movies. They were easy to connect to my Galaxy S21. The base and the sound quality are superior. The 360 audio is wonderful. The touch panels have are easy to use. I also love that it comes in purple. My only complaint is that they don't stay in my ears. Other than that I would ourchase again.

Review from Samsung US
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Aug 26, 2024
Reviewer name: FlipJojo34
5 out of 5 stars
5 out of 5 stars review

Useful features especially the talk sound level

[This review was collected as part of a promotion.] anytime the buds hear my voice while listening to music it actually lowers the volume then afterwards goes back up. i can appreciate that because i don't have to press a button to pause them play again and turn on noise cancellation

Review from Samsung US
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Sep 11, 2023
Reviewer name: Ruleon101
5 out of 5 stars
5 out of 5 stars review

Best Overall Samsung Earbuds

[This review was collected as part of a promotion.] Overall the best samsung earbuds if you use a Samsung device. I use the esrbuds from listening to music to watching videos to calling people. These do not disappoint. Bass is punchy, audio quality is crisp, and people have no issue hearing me over calls. These connect right away to my Samsung phone and the user experience is seamless.

Review from Samsung US
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Dec 5, 2022
Reviewer name: Yona
5 out of 5 stars
5 out of 5 stars review

simply wonderful

[This review was collected as part of a promotion.] I bought these headphones more than a month ago I have been a Samsung user for many years and I have always loved their designs and manufacturing and quality and above all their sound and comfort these headphones are amazing their sound is perfect and above all their comfort without a doubt excellent buy thanks samsung

Review from Samsung US
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Aug 26, 2024
Reviewer name: mfcetinkaya
3 out of 5 stars
3 out of 5 stars review

Very good sound quality but very bad fit

[This review was collected as part of a promotion.] The sound quality is very good, however fit was absolutely horrible. Especially when I work out, it came off my ear and I dropped them multiple times. Even when I was smiling or talking, was very hard to keep it in my ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Mfcetinkaya, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you every day and we would be thrilled to help you get that secure fit you are seeking for all of your activities. We have shared a link to an article to help you with this experiece at your convenience, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this matter continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 1, 2023
Reviewer name: GalaxyAllTheWay
5 out of 5 stars
5 out of 5 stars review

I love them, they were absolutely worth buying

[This review was collected as part of a promotion.] Alright so I decided to splurge on some new ear buds. I decided to get the newest galaxy buds at the time. The galaxy buds 2 pro. They are FINOMINAL. I've had them for almost a year now and they have never fallen out of my ear once! And I'm a pretty active guy too. They stay in during runs and showers, swimming, everything. The sound quality is clear and crisp with great bass. And the easy switch between ANC and the ambient sound mode is seamless. Speaking about the ambient sound btw. It is a feature I looked over in the description of the product but has quickly become my favorite feature, especially because it can automatically trigger (if you so choose) when you start speaking, making it easy to talk to people without having to take out the buds 2 pros when you have quick interactions like at a coffee shop counter. The battery is insanely good and lasts me all day from when I wake up till I go to bed. My only warning is that the case itself scratches easily but buying a case for it easily solves that. The service provided for them is fantastic too btw. I ended up dropping one out of my hand when taking them out as i got out of my uber and lost it one night. I used the tracking feature on my phone and found it in the morning, it had been run over, and get this, IT STILL WORKED! the casing had been busted up a bit and cracked. But I contacted Samsung help service and sent them the broken bud, and they sent it back repaired free of charge! I love them and so will you!

Review from Samsung US
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May 2, 2024
Reviewer name: BuddyRow
3 out of 5 stars
3 out of 5 stars review

Lowest volume ear buds I've ever owned

[This review was collected as part of a promotion.] I recently got the Samsung Galaxy Buds Pro 2, for my birthday hoping they'd be my new go-to for tunes and calls. But I wasn't super impressed Let's talk fit first. I thought these buds would be comfy for hours, but after about an hour, my ears were sore. The design might look cool, but it's not so great for long wear. Then there's the volume. Even at max, they just don't pump out the sound like I expected. It's frustrating not being able to blast my music or hear my movies properly. On the plus side, the sound itself is okay. It's clear enough, and the bass is alright, but without the volume, it's kinda disappointing. Battery life is decent, though. They'll last a good while on a single charge, and the fast charging is handy for quick top-ups. Overall, the Samsung Galaxy Buds Pro 2 didn't live up to the hype for me. Between the uncomfortable fit and disappointing volume. If you're looking for earbuds that are loud. These unfortunately aren't them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello BuddyRow, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio q uality of your device. We have provided a link to an article to help you troubleshoot the fit of your device and ensuring you have the optimal placement for comfort. We have also included a link to an article to help with the volume of your earbuds. Lastly, we have provided a link to the Samsung Support Team if you believe any aspect of your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages