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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,581-3,590 of 7,073 reviews
Mar 14, 2023
Reviewer name: Yoongimarryme
5 out of 5 stars
5 out of 5 stars review

Best sound quality earbuds

[This review was collected as part of a promotion.] I use these earbuds everyday. I love the active noise canceling feature for my commute. I love the Bora purple color too. The connectivity to my other Samsung devices is very quick which is great for when I'm in hands-free mode at the gym or cooking. Having detailed taps without sacrificing sensitivity is why I recommend them. They also fit my ears well and stay put when I'm wearing a mask, running or sleeping.

Review from Samsung US
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Aug 12, 2024
Reviewer name: onersta0713
5 out of 5 stars
5 out of 5 stars review

great amazing sound

[This review was collected as part of a promotion.] The AI features always seem to get a little bit better. Each day so I'm trying to use them and trying to use it differently. As I go to see exactly how everything works and I'm hot posted it review later. But the earbuds sound, it sounds great. The debates clear vocals. The ambient hearing isn't too loud. Wait, and it also just kind of all flows pretty good in together, especially the seemingless to device device device.

Review from Samsung US
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Mar 9, 2023
Reviewer name: Anonomer
3 out of 5 stars
3 out of 5 stars review

Great sound. Terrible fit

[This review was collected as part of a promotion.] These sound phenomenon and are extremely easy to pair and use. The bad news is, these don't fit everyone, me included, and make my ears bleed due to them being too large. Tried the smallest bud caps. It bleeds at the metal connectors so it's not the caps.

Review from Samsung US
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reply from Social Commerce

Hi Anonomer, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. Without knowing if you mean the tips that go in the ear are too large or if the buds themselves are large, we have a few recommendations. If you haven't done so already, this device does come with additional silicone tips that are in a variety of sizes for a better fit. If this does not resolve your difficulty, we have included a link to the Samsung Support Team who can assist further and review potential options. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Reviewer name: BiteMe
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Absolutely love the buds 2 pro. Love the features that when I talk it deactivate my noise cancelation allows me to hear people I'm talking too. The all new AI intergation is an absolute features to have!

Review from Samsung US
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Aug 22, 2023
Reviewer name: Mouse12
5 out of 5 stars
5 out of 5 stars review

Great for on the go

[This review was collected as part of a promotion.] I use my ear buds for gaming, listening to music, books, and videos/movies. I primarily use them while on the go since I ride the bus and public, pay to ride, scooters and bikes. They have wonderful clarity and vibrations that feel amazing in my ears. The fit is slightly off. That is usually an issue since I have weirdly shaped ears. That isn't surprising to me. I would recommend this to those who cannot afford the high end expensive buds, but would like something that are still decent enough you can understand and hear the music without static.

Review from Samsung US
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Feb 5, 2024
Reviewer name: Kaytina
4 out of 5 stars
4 out of 5 stars review

Great sound, some trouble with small ears

[This review was collected as part of a promotion.] I love the sound quality, battery life, and ease of charging with these ear buds. I have unusually small ears and even with different size tips, I can't seem to get the right, secure fit. They are fine for me to wear sitting for online meetings, but I can't imagine wearing them walking in the city or exercising without losing one. I am a Samsung loyalist though and appreciate all of their products and innovation.

Review from Samsung US
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reply from R&R Team

We appreciate your feedback on the Galaxy Buds2 Pro, Kaytina! It’s great to hear that you love the sound quality and battery life. The Buds2 Pro comes with a variety of ear tips to ensure a comfortable fit for every user. With features like Intelligent Active Noise Cancellation and Enhanced 360 Audio, these earbuds provide an immersive listening experience, while the secure and comfortable fit makes them perfect for extended wear. Before using the earbuds, ensure that the earbud tips are properly attached. To insert the earbuds, follow the direction of your ear canal for comfort and optimal sound. You can adjust them by rotating them if needed, and try different sizes to achieve the best seal. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 23, 2024
Reviewer name: SemiFeral
5 out of 5 stars
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] Awesome clarity and comfort in a small package. I absolutely love cruising bike trails on my e-scooter and escaping with my music. The long battery life and portability make these my favorite accessory to a day outside.

Review from Samsung US
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Apr 7, 2023
Reviewer name: Samsung fan
1 out of 5 stars
1 out of 5 stars review

Not impressed

Pre-order the first set at connection problems going in and out finally got them replaced after a month and the same thing is happening it goes s in and out sometimes it goes high volume low volume people can't hear me on the other end of call Samsung's price are just getting more expensive in the quality is going down 👎

Review from Samsung US
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reply from Social Commerce

Hi Samsung fan, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be more than happy to assist you in adjusting the settings. The Samsung Wearables App is a great place to help with the touch settings and others that may be causing the difficulty you mentioned. We have also provided a link to the Samsung Support Team who can work with you one on one to help with your device. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Oct 3, 2022
Reviewer name: Silentsten
4 out of 5 stars
4 out of 5 stars review

Excellent earbuds

[This review was collected as part of a promotion.] I got these during the pre-order and have noticed some definite improvements compared to the original Buds Pro, namely in ANC and call quality. The fit is much better and the audio sounds a bit fuller. Though one thing I got them for was the advertised ability to use the find my device feature and have it play a sound even while in the case, and while it seems to be advertised in the smartthings app, it doesn't seem to work.

Review from Samsung US
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May 1, 2023
Reviewer name: ThunderCat
4 out of 5 stars
4 out of 5 stars review

Better Sound/Worse Battery Life Than Original Buds

[This review was collected as part of a promotion.] Sound is great, I love having three options, normal as well as ambient sound and noise canceling. The battery life is worse than my original buds even with those being several years old. I do wish they had the extra ear pieces that you could change out to fit the outer part of your ear; simular to the old ones. I had to find additional ear tips because the three it came with did not work for me.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479