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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Apr 29, 2024
Minerm
2 out of 5 stars review

Great sound - terrible fitment

[This review was collected as part of a promotion.] The sound on these are amazing. I use them for gaming music and js socal media in general. The only draw back is the fitment. I've tried all sizes that it comes with from small,medium , and large .When moving around they tend to slide out. I was getting off a bus and one fell to the floor. That was so disappointing. Please improve fitment.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Minerm, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand the value of the ideal fit of your buds for an uninterrupted listening experience. We have provided a link to an article to help you with the fit of your device, and recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. If you do happen to have one fall out you can also use the Find My Buds feature to have the bud chirp to help you locate with ease. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Feb 5, 2024
MichaelXzyre
5 out of 5 stars review

Great styling, fit and sound quality.

[This review was collected as part of a promotion.] I use my galaxy buds for every occasion. I have them paired to my galaxy ultra and my laptop. When I need to study, I use the noise cancelation mode for quite study time. They're also great for listening to calming music to sleep. The volume is loud enough for the gym and they stay in place while powering through a long set.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 20, 2023
Samfan4lyfe
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I use my galaxy buds pro 2 daily for watching movies, listening to music, and for hands free talking. Great battery and I'm a heavy user. I love the ambient sound, the 360 function and noise cancelation works great! My only wish is if the ambient sound could work independently other than that I suggest this to anyone especially the Samsung family!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 17, 2023
Mrsmith
3 out of 5 stars review

Great, but do not fit

[This review was collected as part of a promotion.] What I like about these earbuds is the great sound, noise canceling, and using them for phone calls without having the phone in my hand. I mainly use the ear buds for videos, but the sound doesn't match the mouth or the action on the screen at times. I like that they are lightweight and fit comfortably. However, they fall out of my ears when I talk and walk. I use the largest tips and they still fall out of my ears, even when I'm still. The ear buds just take a bit longer to fall out. I use the Buds Live most of the time, but they fall out if I move to much.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social & Commerce

Salutations MrSmith, Thank you for finding the opportunity to share your thoughts with us about your Samsung Buds2 Pro. We appreciate your feedback as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most memorable experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. As you know, with the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Sound lag is when the sound output does not match what’s happening on the connected device's screen. There are several reasons why you may experience sound lag on your Samsung earbuds when playing videos or games. However, there is usually an easy fix, such as strengthening the Bluetooth connection. Check out the link below that contains an article titled, "Sound lags from Samsung earbuds when videos and games are played" for some helpful tips to prevent audio lag. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/support/troubleshooting/TSG01200670/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits

Mar 13, 2023
Sickwitit
5 out of 5 stars review

Super comfortable

[This review was collected as part of a promotion.] I use these for work, commuting, and social media. I love how comfortable they are. The battery life is great I never have to worry about them dying on me. These are a great choice for everyday use.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
Leanne
5 out of 5 stars review

Galaxy Buds Pro 2

[This review was collected as part of a promotion.] Amazing sound quality and comfortable fit. Works seamlessly with my Galaxy S23 ultra and my Samsung watch and they have them in the same color purple as my phone! Long lasting battery too. These are a great addition to my devices.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 12, 2023
EasyBuds
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] Setting up the Buds 2 Pro was simple. They connected to my phone as soon as I opened the case. And once they were paired, just putting them in my ears activates them. I was reluctant to use the tap controls, but now they're essential. Makes it easy to control the music without touching my phone These are easier to use than my air pods, and fit better too.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 10, 2023
Starside
3 out of 5 stars review

Good earphones, but...

Needed a new pair of earphones to replace my broken, overpriced pair of Bose ones that lasted me several months before just quitting on me, got a good discount on these and they work for the most part, but I'm a very active person so whenever I run, jog, or dance to my favorite song, these earbuds tend to easily slip out of my ear and whenever I feel it getting ready to slip out entirely, I have to stop and push it back in. Touch controls disabled because touching will pause the song, etc, etc. Good noise cancelling, the 3D audio is cool, but aside from that, if only they could just stay in my ear like my go-to Galaxy Buds+ that have treated me wonderfully for almost two years that I will def return to.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Starside, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality and features of your device. If you are having difficulty with the security of the fit, this device should have come with additional silicone tips in a few different sizes to help. If this isn't the case, we have provided a link below to the Samsung Support Team. We also have available on our website conform foam ear tips that will help with the fit as well. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 13, 2023
Outdoorsguy865
5 out of 5 stars review

Best sounding earbuds I've tried.

[This review was collected as part of a promotion.] I use these buds at work, in the gym, when chilling at home and while hiking. The active noise cancelling works great when I want to relax but when off it picks up audio so I don't miss out on what is going on around me.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 13, 2023
Rskyline
5 out of 5 stars review

Great sound quality and battery life.

[This review was collected as part of a promotion.] I use my buds for calls, music and gaming and it's a great upgrade from my galaxy buds. The sound quality is outstanding and the features are great. I turned on the equalizer to bass boost since I felt like it was kinda flat compared to the buds live which were bassy. Design is great however if you can get a case is recommended so the matte painting won't peel off. 100% recommended.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479