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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 3,531-3,540 of 7,071 reviews
Aug 26, 2024
mfcetinkaya
3 out of 5 stars review

Very good sound quality but very bad fit

[This review was collected as part of a promotion.] The sound quality is very good, however fit was absolutely horrible. Especially when I work out, it came off my ear and I dropped them multiple times. Even when I was smiling or talking, was very hard to keep it in my ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Mfcetinkaya, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you every day and we would be thrilled to help you get that secure fit you are seeking for all of your activities. We have shared a link to an article to help you with this experiece at your convenience, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this matter continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 30, 2024
Samsung4L
4 out of 5 stars review

Big but small

[This review was collected as part of a promotion.] ### Samsung Galaxy Buds 2 Pro Review The Samsung Galaxy Buds 2 Pro are an impressive addition to the realm of true wireless earbuds. Packed with a plethora of features, these earbuds are designed to provide an exceptional audio features. However, one area where the Galaxy Buds 2 Pro could improve is call quality in adverse weather conditions. During windy or rainy weather, the call quality can deteriorate, making it difficult to hear and be heard clearly. This is a minor inconvenience compared to the overall stellar performance of these earbuds in other aspects.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
MacyLS
4 out of 5 stars review

Pretty Purple and great features!

[This review was collected as part of a promotion.] I use my Galaxy Budz2 Pro for work mostly, its actually a really great set of headphones. I can hear people clearly and they can hear me. It does sometimes have like a static like noice when my hair touches it but I brush the hair away and its back to normal. I also had an issue when I lost them for about a month and couldnt find them. The find my buds only works when its connected to your phone, which is only when you are using them so I couldn't find them for a while. I cried when i found them because I sincerely missed them. The sound is crisp and you genuinely have a great experience listening to music. I also may or may not use them to drown out the children when they are yelling at each other in the car.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 26, 2024
TexasStuBaby
4 out of 5 stars review

A great all-round product!

[This review was collected as part of a promotion.] I use my buds almost daily. I most use them when I go for my afternoon walks and also weekend hikes. They sound great, and I absolutely love the features such as the ambient sound feature, so I can hear oncoming traffic on the street. Setup is very simple and quick! I do experience the rare occasional Bluetooth dropout but it happens rarely. These are my second pair of Galaxy buds, and I'll continue to stay with the brand!

Review from Samsung US
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Nov 13, 2023
Meitisme
1 out of 5 stars review

Would use a cheap pair over these every day

[This review was collected as part of a promotion.] I have never been disappointed in a samsung product ever. These have a problem staying connected. They do not stay in anyone's ear canals. Definitely can not hike with them, do not think about excercising with them. I lost them so many times because they fell out of my ear canal just sitting at my desk. They do not stay charged. The battery life is worse than they state it should be. I have bought a 20 dollar pair of earbuds that last 9 hours at a time. Case is charged for 3 days of 9 hours of use. I spent way too much money to be so disappointed they are just sitting in the junk drawer. :(

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Meitisme, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot any and all difficulties you may experience with your device. We have provided below links to articles to help with the connection of your buds and the battery life. We have available on our website foam conform ear tips that are compatible with this device. This is helpful if you have already tried out the additional silicone ear tips included with your device and are still struggling to find the secure fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. We have also included a link to the Samsung Support Team if these articles and tips don't resolve your difficulties, and the warranty information that will cover a one year period. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Dec 28, 2022
Pbworm
4 out of 5 stars review

Great sound quality

A definite improvement in terms of sound quality from buds pro (which were also great). The controls are easy to use on the headphones and are very responsive to touch. I just wish that Samsung would design something that fits the ear a bit better. The shape and the tips still are not ideal for brisk walks and runs. At least not always.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 7, 2023
Hassan
5 out of 5 stars review

Great price, excellent sound

[This review was collected as part of a promotion.] I absolutely love these ear buds. Now truth be told one never tried the more expensive ones so I can't compare. The battery life is fantastic. They fit perfectly. I was really upset 2 days ago when I thought I lost them. I had taken them out after leaving the gym and didn't put them back in their case. They must have fallen out of my hoodie pocket. Today as I was leaving I looked down and 1 was laying in the dirt in my unpaved driveway. I backed my car up and the other one was under where my tire was. I popped them both back in the case thinking they were dead and gone. I live in CT and it's cold and we had snow showers. They immediately connected and after wiping them clean put them in my ears and they worked perfectly. I would buy them again in a heartbeat.

Review from Samsung US
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May 13, 2024
HandledToast
5 out of 5 stars review

Crisp sound, great fit

[This review was collected as part of a promotion.] I purchased these headphones to use at work. Sitting in my office, the industrial noise solution is terrible. The noise canceling makes it easy to focus on what I'm doing and not get distracted. If someone walks in the voice pass through is great for carrying on a conversation! Highly recommend.

Review from Samsung US
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Mar 13, 2023
Chirojohn
5 out of 5 stars review

Light and powerful

[This review was collected as part of a promotion.] These are the first earbuds that I owned of high quality. I've used cheaper ones in the past but when I got my s21 ultra I purchase these along with it . After pairing quickly to my phone I was good to go. The noise canceling feature alone makes these worth it. Incredibly well made and very light. Not bulky or cumbersome like other brands. The sound is wonderful as well with good base and nice treble. I have had them for 2 years now and they have given me zero issues. I love how quickly they charge and how long they keep they charge. I highly recommend these. They're my buds.

Review from Samsung US
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Jul 29, 2024
Samsungfanreev
5 out of 5 stars review

Great sound quality

[This review was collected as part of a promotion.] These ear buds pro2 provide great sound quality. You can hear every little sound and it is fantastic. You won't miss a thing. The addition of AI has made the product even better and has enhanced the features of this product.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479