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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,521-3,530 of 7,073 reviews
May 2, 2023
Reviewer name: Katekate
5 out of 5 stars
5 out of 5 stars review

Great fit!

[This review was collected as part of a promotion.] This one fits perfectly and nothing can get it to fall: jumping, shaking, running, you name it. I'm very happy with this purchase! The purple color is very beautiful and the case is a bit velvety to touch, both look super cool.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 29, 2024
Reviewer name: Pinnick
5 out of 5 stars
5 out of 5 stars review

The All Around Kings of TWS

[This review was collected as part of a promotion.] My better half surprised me with these for my Birthday- I had been talking about all of the advanced features that would compliment my Galaxy Fold... I own many pairs of earbuds but none surpass the 2 Pros as a complete headset-- call quality, music, ease of connection and use... I can only imagine it is a matter of time before AI is incorporated! Trust me... you will not ever regret this purchase as they are the BEST all-around pair of true wireless you will find

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
Reviewer name: chocl8girl
4 out of 5 stars
4 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] I like these buds so far. I have some issues with feeling pain in my ears after I have had them in for an extended period of time but for the most part this is not a problem as long as I limit use to an hour or two at a time. The sound quality is fantastic and the controls used from the phone are very good. Overall I would absolutely recommend.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 6, 2024
Reviewer name: AndreaW
5 out of 5 stars
5 out of 5 stars review

I have used these everyday for the last 18 months.

[This review was collected as part of a promotion.] I use the buds when I put my makeup on and want to keep quiet, then I use them for work (calls and video chats and focused work as they reduce noise) and when I workout and go on walks. These are my go-to and I always have them on me. I have no complaints about the battery, although I usually only ever have one in and just switch it out when it gets low. The galaxy wearable app makes the experience easy and helps you find your earbuds if you misplace them. Honestly, I have no idea how they have lasted this long with such heavy use. I highly recommend the buds pro2!!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 27, 2024
Reviewer name: DK808OG
4 out of 5 stars
4 out of 5 stars review

Great sound but lacks bass

[This review was collected as part of a promotion.] Great compact size and the recharge station isn't overly large. Used mainly under a motorcycle helmet but difficult to keep both sides on while putting helmet on so wear only one side. Ambient sound works great but one con for listening to music is that the buds lacks true bass. Easy to connect to multiple devices. Haven't used with Galaxy AI.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 3, 2023
Reviewer name: seebessrun
1 out of 5 stars
1 out of 5 stars review

EXTREMELY painful!

From day 1, the Buds2 Pro hurt the inside of my ears (upper side, just outside of the ear canal). I thought I'd get used to it, but 5 days later and it's still painful to wear these. It's due to the extra bump on the buds. While these buds are supposedly packed with extra features, I can't get past the now forming blisters in both ears. I switched from original Buds (oval-shaped case) and love the way those fit but wanted better sound quality. My husband's Buds2 (not Pro) fit 100% better than these Pros. Sorry, Samsung - your improved technology should have also had a more comfortable fit, and these certainly didn't cut it. So disappointed.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Seebessrun... Thank you for taking the time to review your Samsung Galaxy Buds2 Pro earbuds. Your input is important as we continue our quest to bring our consumers the best in design and functionality. I've attached some videos from our YouTube channel that demonstrates how to best wear your earbuds, along with the some of the amazing features available. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being the best part of Samsung. -Bethany Galaxy Buds2 Pro: How to Wear | Samsung Galaxy Buds2 Pro: Bringing Dolby Atmos to Mobile | Samsung Galaxy Buds2 Pro: 360 Audio Recording | Samsung Galaxy Buds2 Pro Expert Review: Tony Maserati | Samsung Galaxy Buds2 Pro: Active Noise Canceling with Voice Detect | Samsung smsng.us/Samsung-Support

Aug 30, 2024
Reviewer name: Grap32
4 out of 5 stars
4 out of 5 stars review

A great little thing as long it stays

[This review was collected as part of a promotion.] Mainly use this for streaming music and calls while walking to and from from work. The sound quality is WOW! The ANC and 360 sound is fabulous. The calls are crystal clear, Bluetooth connect is stable. The only problem is the buds just love to slide out of my ears. I still love my buds and they are my little thing of joy every day.

Review from Samsung US
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Aug 16, 2023
Reviewer name: Josh501st
4 out of 5 stars
4 out of 5 stars review

Premium features for a premium price

[This review was collected as part of a promotion.] Overall the Galaxy Buds 2 Pro are an exceptional choice for anyone looking for a pair of wireless headphones. At base settings the sound quality is better than most other headphones. Pair thses with a samsung device and you will be most impressed. The ANC is powerful enough to drown out even the loudest of noises in public and the pass through is crisp. Battery life on the Buds 2 Pro can last you for multiple hours and even a whole day when the case is fully charged. The only con I have so far with the device is the price point. Many other companies offer a similar albeit lesser quality for a cheaper price. If you find these earphones on discount then I cant recommend a better option for you.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 13, 2023
Reviewer name: toastyfawn566
5 out of 5 stars
5 out of 5 stars review

The sound quality is great

[This review was collected as part of a promotion.] I mainly use my buds2 pro for listening to music and the sound clarity and quality is great. The ANC isn't the greatest but is definitely still good for most use cases. The sound quality is good even at high volumes and the clarity and quality is still good. When paired with a Samsung phone the connection is seamless and the app controls work great with lots of features, one thing I wish the app had was custom equalizer controller. Overall a great pair of earbuds

Review from Samsung US
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Jun 2, 2023
Reviewer name: Matt488
2 out of 5 stars
2 out of 5 stars review

A step backwards

Bad fit, if you're working out or in some kind of construction job these constany need to be adjusted, always falling out, guides don't help, Bluetooth is choppy, music cuts in and out periodically, never had that issue with previous version, if I answer a phone call through my watch sound won't go through my buds it'll go through my watch which I never had an issue with with the original buds pro, sound always went to my headphones even if I answered through my phone or my watch, you can't have just one headphone in for the ambient sound to work you have to have both, which is dumb since the original could do it, music does sound better, but every other feature took a step backwards, definitely not worth the orice

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello there Matt488, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also offer the Comply Tips Designed for Galaxy Buds2 Pro. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. Fun fact, these tips were designed to fit in the charging case while charging. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up to date. Check out the Samsung article titled, "Galaxy Buds disconnect from phone often" for some helpful troubleshooting steps you can take in the privacy of your home to resolve your Bluetooth connectivity. Thank you for being an unwavering Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits https://www.samsung.com/us/support/troubleshooting/TSG01208805/