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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 3,411-3,420 of 7,084 reviews
Nov 16, 2024
Reviewer name: Maanvi
2 out of 5 stars
2 out of 5 stars review

Review

I bought this in June 2024 but now I'm regretting on my decision of purchasing this. While on call or video call it suddenly gets disconnected and then connected so it is disturbing in the middle of the call. Also it gets loosen after sometime and falls off the ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Maanvi, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have earbuds that are not operating as intended or expected, especially during important phone calls. We have provided a link to an article to help you troubleshoot the Bluetooth connection. We have also provided a link to an article to help you with the fit of your earbuds, and recommend following up with a fit test you can perform in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 12, 2024
Reviewer name: Chillitis2099
3 out of 5 stars
3 out of 5 stars review

Buds2 pro Bruv

[This review was collected as part of a promotion.] The galaxy Buds2 pro are great, most of the time. Dometimes there are connectivity issues, and sometimes the bass doesn't hit how i want it to. But overall a great product and I'm excited to try out the 3 next.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Chillitis2099, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are pleased with your earbuds audio quality and usage every day. We have provided a link to an article to help you with the connection of your earbuds to your phone or other devices. We have also shared a link to the full device manual to help you with the audio equalizer settings. You can adjust the audio profile to align to your preferences. Lastly, we have shared a link to the Samsung SUpport Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 26, 2024
Reviewer name: FlipJojo34
5 out of 5 stars
5 out of 5 stars review

Useful features especially the talk sound level

[This review was collected as part of a promotion.] anytime the buds hear my voice while listening to music it actually lowers the volume then afterwards goes back up. i can appreciate that because i don't have to press a button to pause them play again and turn on noise cancellation

Review from Samsung US
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Nov 27, 2023
Reviewer name: LOVEbuds2pro
5 out of 5 stars
5 out of 5 stars review

I LOVE MY BUDS

[This review was collected as part of a promotion.] The earphone case of the new Samsung Galaxy Bud2 Pro doesn't feel good Wrong. Matte texture, light weight, magnetic attraction inside to prevent the earphone from falling off Fall. After wearing the earphone, I feel much more comfortable than the previous generations, and the original ears are negative. The burden is very heavy, and this generation is stable without any dislocation. Because it's a collaboration between Samsung and AKG, the sound quality is as good as before. In terms of noise reduction, there is still high-frequency noise, and the reduction of airpods pro The signal-to-noise ratio still needs to be improved. It's been 4 or 5 years since the last Samsung headset. Upgrade or pre-upgrade? The period is almost the same, the sound quality is good and improved, but there are still some old problems. At. At the beginning of today, the battery of the earphone is 100%, and the battery of the earphone box is 30%, after one day's use, the power of the headset has not changed, and the charging box is 7%. About, basically the gym, buy food, watch videos at home About 6-7 hours.

Review from Samsung US
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Feb 10, 2023
Reviewer name: SeriouslySamsung
2 out of 5 stars
2 out of 5 stars review

Not worth it.

There's more cons than pros when it comes to these pros2. First and foremost they fall out of my ear so often, whether it's exercising or relaxing in bed, I'm lucky enough to notice them popping out and not lose them. I've tried cleaning them and my ear, obviously, and even changing the ear tips to the biggest available and still pops out. Second the magnets aren't strong enough to make sure the buds make good contact with the case to get charged. Third I still wish the case itself was trackable if the buds are in, so if you lose it you aren't SOL. Finally noise canceling sucks doesn't work too well. All that being said I do like the voice detect feature and the size of the case. If you have the galaxy buds plus hold on to them! Those are literally the best buds that samsung has made in my opinion and I miss them. Love the small pill shape case, glossy finish, the winged ear piece especially! Never had a problem with falling out and noise canceling actually worked! Please samsung at least use winged ear pieces

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello, thank you for your feedback on your Samsung Galaxy Buds2 Pro. In regards to the fit, we recommend also performing a fit test while wearing the buds to ensure the most secure and comfortable fit. If you are still experiencing difficulty with the fit, the Samsung Support Team is available to assist you. They can also assist you with the settings of you device for the ANC and and magnets of your case. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 14, 2023
Reviewer name: Cheffie
4 out of 5 stars
4 out of 5 stars review

Works until they dont

[This review was collected as part of a promotion.] These earbuds have been truly life changing. I upgraded from the original buds to these and the difference is night and day. The newer buds have better ability to determine when I'm speaking to somebody and adjust the volume to hear other people. This especially comes in handy when my kids need me. When the conversation is done, it goes right back to sound dampening mode where I can completely tune into what I'm working on. They charge so much faster, that I'm often able to switch between ears when I need an ear free and never have one of them die on me. I also love how the case is so much more textured than in previous versions. This keeps it from sliding out of my pocket as previous versions did. I titled my review this way for a reason however. Though these buds work amazingly when they work completely, there are issues at times. I've had connection issues that I didn't have with the previous version where they just simply won't switch the audio to the buds. The other issue is now the buds are starting to have dodgy sound. One hear essentially sounds muted while the other works perfectly. Overall these buds haven't lasted as long as their predecessor, but the battery life aside, if you want an outstanding product that exceeds expectation and has flexibility for life random situations, these are your go to choice. Just be aware you might have to upgrade every year and a half instead of every other generation.

Review from Samsung US
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Aug 17, 2023
Reviewer name: Khriz777
5 out of 5 stars
5 out of 5 stars review

Samsung does not disappoint

[This review was collected as part of a promotion.] I use my buds pro 2 all day long. My job requires a lot of movement and I have no issues with my ear buds staying in place! Battery last me the right amount I need it! I also bought the pokeball cover and it was the best product I have purchased! Loved caring my pokeball around and pop my ear buds on!

Review from Samsung US
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Aug 21, 2024
Reviewer name: Ventichente
4 out of 5 stars
4 out of 5 stars review

Great Sound w/ Great Features

[This review was collected as part of a promotion.] I primarily use my earphones for music, and audio books. I think the Galaxy Buds2 Pro have better sound than most other major ecosystems, at the time of their release. I really love the surround sound. There are nice baked in features like a customizable eq, and multiple ways of interacting with the buds (to change the song & adjust volume). I really like the added 'Labs' features which adds extra functionality. I do wish the noise cancelation was a bit better. It's good, but not the best. Also, I think the biggest area where these buds fall behind is the call quality in noisy environments. If I'm making phone calls while outside, or even cleaning/cooking, the person on the other end of the line can hear a lot of background noise, and they can't hear my voice as well. My wife, is apart of another non-Android ecosystem, and I've used her earphones before. I definitely prefer the Galaxy ecosystem, though there is room for improvement.

Review from Samsung US
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Dec 3, 2023
Reviewer name: Haunted
5 out of 5 stars
5 out of 5 stars review

Great nice light

[This review was collected as part of a promotion.] Great light and comfortable It depends on your ear shape but its great for ling sessions atleast for me As far as the sound 4out of 5 Its great overall Dont get me starting on the voice canceling feature That alone worth the price truly great Itasks all and most of the Annoying noise or atleast lower it great for curting grass or trimming weeds on my electric machine

Review from Samsung US
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Aug 26, 2024
Reviewer name: KrishTheFish
4 out of 5 stars
4 out of 5 stars review

Buds 2 Pro Review

[This review was collected as part of a promotion.] Had these for about a year now, great purchase. The case is small, and matte which I prefer over the buds pro or buds 3 pro. Earbuds themselves sound great, and an added bonus is that they're ipx8, so rain or short submerging is no issue. Overall, would highly recommend!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479