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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,361-3,370 of 7,073 reviews
Jul 14, 2024
Reviewer name: julien
1 out of 5 stars
1 out of 5 stars review

disappointing

These are the third pair that I have returned, it always happens that suddenly one of the two (right or left) begins to be heard very low and with noise until days later the other begins with the same problem, as I said before this is the third time that happens to me, so I don't want them anymore, i don't recommend them at all, and one more thing, at least for me they are quite uncomfortable to the point that my ears hurt

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Julien, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds are not functioning as intended. We have a great article that we have linked below to help you troubleshoot the quiet audio you mention experiencing. We have also provided a link to an article to help you with the fit of your device for comfort and security. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 2, 2022
Reviewer name: Eb Knows
2 out of 5 stars
2 out of 5 stars review

What battery life?

i had the original galaxy pro earbuds and the fit was awful. when i ordered the galaxy pro 2 earbuds i did it with anticipation that the fit for my ears would be better. it is a huge improvement. however, the battery life is just plain awful. i charge my case and battery to 100% everyday. when i talk they only last 45 min or.less until i get the message that they are at 15%. i have power saving feature on my galaxy ultra 21, i don't know if it is also available on the earbuds. samsung needs the original pro battery life with the galaxy pro 2 fit. then the earbuds will be close to perfection

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Eb Knows, thank you for your feedback regarding you new Samsung Galaxy Buds2 Pro. We’ve included a link from our website to some information about the battery life of the whole Samsung Buds line of products. Otherwise, please feel free to reach out to the Samsung Support Team for assistance with troubleshooting the battery of your new Samsung Galaxy Buds2 Pro. Thank you for being a Samsung customer. –Elizabeth Samsung Galaxy Buds Battery https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
Reviewer name: Pamicat
5 out of 5 stars
5 out of 5 stars review

Good features

[This review was collected as part of a promotion.] I really enjoy my galaxy buds2 pro. I enjoy them so much I have three pairs. One to keep in my work jacket, another for my computer bag and another for my purse. I do wish that the noise canceling feature was better, but they are still some great earrbuds.

Review from Samsung US
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Aug 14, 2023
Reviewer name: Knight
5 out of 5 stars
5 out of 5 stars review

A hearing aid that delivers everywhere.

[This review was collected as part of a promotion.] The sound quality is excellent, as is the noise cancellation, a negative point would be that they are not as comfortable as the Buds 2, and the expansion of external sound does not feel good. But for the rest they are excellent, in terms of sound, aesthetics, duration of charge or ease of use.

Review from Samsung US
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Jul 31, 2024
Reviewer name: GalaxyGio99
4 out of 5 stars
4 out of 5 stars review

Great buds but missing a 🔑 feature 😕

[This review was collected as part of a promotion.] I got these Samsung Galaxy Buds pro 2 during a black Friday sell last year. Was using Air Pods pro before. And I absolutely love Galaxy Buds. I like the fit of then and sound good. I love that the app has an equalizer for custom sound. The voice cancelation is good. Now ambient mode only works with both headphones on which I don't like because there are times I only use one and can't hear someone talking unless I pause. One thing I miss is having a dedicated pair button but I just found out you can put them on pairing mode if you put both on and press and hold the TouchPad. Overall I score these Buds 8/10

Review from Samsung US
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Nov 23, 2023
Reviewer name: matthewa
5 out of 5 stars
5 out of 5 stars review

Excellent improvement from 1st gen

[This review was collected as part of a promotion.] The Galaxy buds pro2 were exactly what I was looking for. Maybe my ears are shaped funny but I have trouble keeping many earbuds in my ear but these are an excellent improvement. The greatest thing about these are the noise canceling feature, which practically eliminates most all of this outside and just makes listening to music so much more enjoyable. And then with the ambient noise I can hear most outside noises when I need do yet I don't lose any sound quality which was truly surprising. Battery life is amazing and the case hold a good charge for them too. Combining them with my Galaxy watch and the Samsung wearable app making keeps an eye on the battery life and changing settings nice and easy too.

Review from Samsung US
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Aug 21, 2023
Reviewer name: WolfPack052
5 out of 5 stars
5 out of 5 stars review

Best ear buds I have ever used!

[This review was collected as part of a promotion.] I have been using the galaxy buds line of ear buds ever since the buds+ came out. From there I upgraded to the first version of the pro series and loved every time I used them to listen to podcasts and music while weight lifting in the gym. When I saw that the pro series version 2 was coming out I was ecstatic to buy them. Luckily I was able to trade in my original pros to get the pros 2 at a reduced price. After having used them for about 8 months I can say that they are the best set of ear buds I have ever used. The fit was improved greatly after the first generation and I have never had them fall out or even budge when I'm running or benching. The sound quality is phenomenal and it surprises me how such a small piece of technology can sound like much larger and bulkier set of headphones. I highly recommend the galaxy buds pro2 if you're in the market for quality ear buds that sound great and feel great.

Review from Samsung US
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Dec 13, 2023
Reviewer name: Soultrap
4 out of 5 stars
4 out of 5 stars review

Great sound but tough to keep in ears

[This review was collected as part of a promotion.] These are the best earbuds I've had so far and they sound great. Calls are clear through them as well. They don't stay in my ear well, however, even when trying all different tip sizes included with the Buds.

Review from Samsung US
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Feb 5, 2024
Reviewer name: L8forlife
4 out of 5 stars
4 out of 5 stars review

Love my Buds

[This review was collected as part of a promotion.] I use my buds for phone calls, music, and zoom/teams meetings and I love them!! They work great! The sound quality is wonderful. My only complaint is that they pickup a lot of background noise in a loud room or office when on a phone call hence the 4 stars instead of 5. But overall I'm very happy with them.

Review from Samsung US
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Nov 13, 2023
Reviewer name: Smiddy
5 out of 5 stars
5 out of 5 stars review

Great earbuds, massive improvement over last gen

[This review was collected as part of a promotion.] Used for for work and listening to music, great for the ANC as I work in warehouses and a dealership so always have a ton of loud noises around me. The audio quality is crisp, the 360° audio is always good. Worked really well for calls in those loud environments, everyone was still able to hear me clearly and it barely picked up the background noise. Probably the best feature on them is how well the find my device works for them. I'm forgetful and left them laying around a lot but this feature helped me keep track of them and find them all the time

Review from Samsung US
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