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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,331-3,340 of 7,073 reviews
Feb 6, 2023
Reviewer name: NElove79
1 out of 5 stars
1 out of 5 stars review

Caused Allergic Reaction

Had these a few months. Started using right away and noticed itching in my ears. The next morning my ears felt damp. I thought maybe it was related to a recent sinus infection. I discontinued use for a couple weeks to ensure that there wasn't an ear infection. The next use I experienced burning within minutes of putting in the ear buds. I took them out and immediately noticed a clear discharge and itching. After some internet research I tried new ear tips, alas no change. The next time was my last attempt to make these work for me. Even with the new ear tips my ears started itching, burning, blistering, and weeping clear liquid. I am seeking a refund as apparently this is a known issue.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

NElove79, thank you for your feedback on your Samsung Galaxy Buds2 Pro. For your convenience we have linked below the Samsung Support and Customer Care+ Teams to help you find a resolution for your difficulty. Thank you for being a Samsung customer. -Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 12, 2024
Reviewer name: 1JLuis
5 out of 5 stars
5 out of 5 stars review

Best sound, hands down!

[This review was collected as part of a promotion.] Have had other wireless headphones and I have to say that, My Galaxy Buds2 Pro, are best in class hands down! From the rich sound, the comfort fit, the stealth look, and ease of use with device (Galaxy S22 Ultra) just awesome!

Review from Samsung US
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Nov 13, 2023
Reviewer name: Hekate
5 out of 5 stars
5 out of 5 stars review

Listening to music with them is so clear.

[This review was collected as part of a promotion.] I usually use my earphones for working out, working, or just relaxing when I want to listen to music. It's always so nice to be able to cut off outside distractions with the adaptive noise canceling. It makes listening to music on my morning commute so nice. I would honestly recommend them to anyone looking for a new set of earphones because the buds pros will give you everything you want and more. They have an almost 4k sound when I'm watching movies on my phone that I forget I'm wearing them. I really do reccomend the earbuds.

Review from Samsung US
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Feb 26, 2024
Reviewer name: choops1012
5 out of 5 stars
5 out of 5 stars review

Easy and Quality

[This review was collected as part of a promotion.] These ear buds are used by me daily! They're comfortable to wear in long stretches if I'm working or out and about. The sound quality is great and the app to change settings on them is very easy to use. The switching between my Galaxy phone and tab is quick and super convenient too! I can't recommend these ear buds high enough.

Review from Samsung US
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Jan 31, 2024
Reviewer name: Wollymountain8373
4 out of 5 stars
4 out of 5 stars review

Great wireless earbuds

[This review was collected as part of a promotion.] Enjoyed the features and sound quality of the Galaxy Ear Buds Pro2, but disappointed with the battery life. It falls short of expectations, requiring frequent recharging for optimal use. A 4-star rating reflects the overall positive experience, but improvements in battery longevity would elevate these earbuds.

Review from Samsung US
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reply from R&R Team

Hi Wollymountain8373! Thank you for taking the time to share your thoughts on the Galaxy Buds Pro 2! We're glad to hear that you enjoyed the features and sound quality. We noted your concerns about the battery life, and we appreciate your feedback. We’re always looking for ways to improve our products, and your insights are valuable to us. The Galaxy Buds2 Pro offers up to 8 hours of playtime per charge, which can be extended to a total of 30 hours with a fully charged case. To help conserve battery life, we recommend keeping the earbuds in the charging case with the lid closed when not in use and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings within the Galaxy Buds app. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 13, 2023
Reviewer name: IhateiPhones
5 out of 5 stars
5 out of 5 stars review

I love my buds!!

[This review was collected as part of a promotion.] I love multi-tasking while gaming. Usually I'm talking on headset with my friends and watching YouTube videos. Thankfully, my buds fit under my gaming headset and I enjoy watching my videos without disturbing my friends gaming experience. They are awesome!!

Review from Samsung US
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Dec 12, 2023
Reviewer name: Lovelywolf
5 out of 5 stars
5 out of 5 stars review

I can't live without my Galaxy Ear Buds 2 Pro

[This review was collected as part of a promotion.] I use my Ear Buds2 Pro all the time. At home, grocery shopping and while at work! I love being able to listen to audio books while cleaning and cooking. Using the noise canceling feature has helped me so so so much while trying to focus in crowded areas. I never have a problem with them dropping connection like I've had with other wireless buds in the past. One of my favorite features is being able to find them anywhere using the smart things app. I often misplace them so being able to find the immediately is SO useful!

Review from Samsung US
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Jul 29, 2024
Reviewer name: Kalicea
5 out of 5 stars
5 out of 5 stars review

Buds 2 Pro

[This review was collected as part of a promotion.] Hands down one of the best headphones I have ever owned. I play basketball with them, I ran with them, I do everything with them! The battery is amazing I find myself charging them maybe two times a week if that. I can imagine the next series Wil l be better!!! I love samsung

Review from Samsung US
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Aug 26, 2024
Reviewer name: Strikedown
5 out of 5 stars
5 out of 5 stars review

Samsung bugs pro 2

[This review was collected as part of a promotion.] I am thrilled to report that the Galaxy Buds Pro2 have met and exceeded my expectations for the past two years. Their exceptional bass capabilities have made them an indispensable part of my daily routine, further solidifying their status as an outstanding product.

Review from Samsung US
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Feb 22, 2024
Reviewer name: Claybuster
5 out of 5 stars
5 out of 5 stars review

Excellent sound , useful features

[This review was collected as part of a promotion.] I work in a loudanufacturing plant. These buds make all that noise disappear. If I want to be able to hear a conversation, they have an awesome feature for ambient sounds. I love how the app can control its multiple functions. If you are anything like me, you tend to lose one of your buds, well using the Find me app, you will never lose track of them again! I highly recommend these to anyone looking for quality sound , great fit and amazing features. Samsung has done it again. They pair great with my Galaxy S24 Ultra.

Review from Samsung US
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