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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 3,141-3,150 of 7,084 reviews
Dec 7, 2023
Reviewer name: akdrammeh
1 out of 5 stars
1 out of 5 stars review

Horrible experience Right Earpiece would not work

I bought this few months back and I have to returned it twice for repairs. The right earpiece would not working and they could not fix it. This is especially true when i am wearing just the right piece while the left is in the charging case. I definitely would not recommend it to anyone due to this horrible experience.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Akdrammeh, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your device does not function as expected or intended. We have provided a link to an article to help troubleshoot the audio volume of your device. We have also included a link to the Samsung Support Team for additional assistane if you would like. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 13, 2023
Reviewer name: Irios248
5 out of 5 stars
5 out of 5 stars review

Best buds this far!

[This review was collected as part of a promotion.] These buds check all the boxes for me. Comfort, small in size, great sound quality and noise cancellation. The best feature for me is the seamless connection between all my Swing electronics from the TV when I want to watch something on the big screen but don't want loud noises, to my tablets, laptop & personal phone. It's the perfect accessory for all. It even come in handy when I want to go for a jog or walk without carrying electronics. I just connect to my galaxy watch, put on some music on my watch and I'm good to go. I sometimes go weeks at a time without having to charge my buds and use them at least once a day. On heavy day uses, like long road trips or bing watching shows, I still get a solid 2-3 days of use before having to charge them. So have these in my purse or pocket gives me peace mind that I'll can count on these buds to get me through all my needs. A sort of side note - as a mom sometimes you really want to listen to music while working, but also keep an eye open for your kids. These buds have a setting for ambient sound. I just LOVE it! It not only let's you hear your surroundings it amplifies them so you can pay attention to what's going on around you. Great for jogging and running as well.

Review from Samsung US
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Aug 12, 2024
Reviewer name: Soso98
5 out of 5 stars
5 out of 5 stars review

Best pair of earbuds I've owned

[This review was collected as part of a promotion.] The noice canceling feature and the ambient sound are extremely useful in a variety of settings. The sound quality is unmatched. Galaxy AI involvement and customization allow me to enjoy my day to day use of these buds. I don't leave the house without them!

Review from Samsung US
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Aug 26, 2024
Reviewer name: ICand2
5 out of 5 stars
5 out of 5 stars review

Great headphones.

[This review was collected as part of a promotion.] I love the Samsung Galaxy buds2 pro because they have a great sound, hold a charge for an extended period, look good, and are smaller in your ear. They do not hurt your ear after extended wear and they came in a favorite color the soft purple. I can ask AI to look up information for me as well. I love these headphones and I wish I would have purchased them sooner.

Review from Samsung US
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Aug 21, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Worked for 3 months, then caput

[This review was collected as part of a promotion.] It worked like a charm for 3 moths then After that boom. The fight earbud malfunctioned just like my buds 2. I lo ed how they sounded and the battery life as well except I always need to call service for assistance. They were great but the didnt last. Won't buy again

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Emeraldespada, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying listening to your favorite content on your device. We offer a one year warranty on all of our products to cover manufacturing defects. We have included links below to the warranty information for your device and the Samsung Support Team to help you with a warranty claim. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

May 13, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great sound quality and feature

[This review was collected as part of a promotion.] This product has great sound quality that makes the music or videos that you are watching sound clear and neat. It also provides an amazing bass boost for your favorite songs and movies. The features presented for this device are wonderful and work better than other devices. The noise canceling is very effective and allows you to listen to audio without disruptions from outside noise. The 360 head tracking allows you to hear what you are listening to without interference.

Review from Samsung US
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Feb 7, 2024
Reviewer name: Jrushphotography89
4 out of 5 stars
4 out of 5 stars review

Solid with some minor issues

[This review was collected as part of a promotion.] I use my buds all the time. Working out, on the go, around the house, and even to sleep some times. Overall, the sound quality and noise canceling are excellent. They connect with my s23 quickly and have decent range. However, I have 2 minor issues. First, when I lay on my side and put my head against the pillow the ear buds often make a loud ringing noise. I can recreate it by holding the buds tightly in my hand too. It can make it very annoying to listen to music while laying down. The second issue is that the "find my earbuds feature" is pretty useless. It can only find them if they are currently connected. I have had it tell me they are miles away while the buds are physically right next to me. More of gimmick than any use actually finding lost earbuds.

Review from Samsung US
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Aug 21, 2023
Reviewer name: DustinBuds
5 out of 5 stars
5 out of 5 stars review

My Buddy Buds

[This review was collected as part of a promotion.] I usually use buds with working out, watching streaming movie alone, and youtubing. It's pretty simple to use and good quality to listen with noise canceling function. It always become being with me. That's why I put the title with my Buddy Buds. Thanks for giving the chance to be Happy.

Review from Samsung US
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Sep 13, 2023
Reviewer name: Wow7fly
5 out of 5 stars
5 out of 5 stars review

Best headphone from Samsung cell phone

[This review was collected as part of a promotion.] The Samsung Buds Pro 2 truly impressed me with their amazing voice clarity, top-notch noise cancellation, and perfectly-sized earbuds. The voice quality is crystal clear, making calls and listening to music an absolute delight. The noise cancellation feature is next-level, effectively blocking out unwanted background noise, allowing me to fully immerse myself in my audio experience. Moreover, the earbuds are incredibly comfortable, fitting snugly in my ears without causing any discomfort, even during extended use. These buds have definitely set a new standard for wireless earbuds!

Review from Samsung US
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Nov 14, 2023
Reviewer name: DannyS
4 out of 5 stars
4 out of 5 stars review

Critical Flaw

[This review was collected as part of a promotion.] The earbuds demonstrated notable advancements over their predecessors in terms of audio quality, aesthetics, and functionality. However, the substandard quality of the ear tip gels was a significant drawback. Within a mere week of use, they began to invert upon removal, undermining the overall user experience. Consequently, I was compelled to return the product due to this critical flaw.

Review from Samsung US
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