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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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May 2, 2024
ChinbatM
4 out of 5 stars review

Not the best! But...

[This review was collected as part of a promotion.] Battery is exellent. Design lovely. Everything is perfect almost! But... People next to you can hear the voice from the earphone and you can lose it without knowing it especially when you sport or moving.

Review from Samsung US
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Mar 13, 2024
Lovelybuds
5 out of 5 stars review

Buds Pro 2

[This review was collected as part of a promotion.] The earbuds are so comfortable. The volume control is great. Listening to music & answering phone calls requires little attention. Put the ear buds in & forget you have them on. Terrific clarity ! They pair well with my Galaxy S23 Ultra phone.

Review from Samsung US
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Dec 1, 2022
Smith09
2 out of 5 stars review

Disappointment

I had my original Samsung Galaxy buds for over 2 years and I absolutely loved them. Unfortunately, do to an accident, I had to replace them. Buying them now was more expensive than buying the Buds Pro 2, so I decided to make the switch. The sound on the new ones is better and does seem a little more clear. There are more cons for me than pros. The battery life on the buds2 pro is horrible. The case doesn't hold much of a charge for long periods either. I also keep getting complaints from people on the other end of the phone saying they cannot hear me or that it sounds like I am muffled. I never had these problems on my original buds. Very disappointed and may return.

Review from Samsung US
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reply from Social Commerce

Smith09, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the improved sound quality of the device. Please reach out to the Samsung Support Team for assistance in troubleshooting the difficulty of the battery life and microphone sound quality. Please feel free to reach out to us with any further feedback or questions on your Samsung products. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

May 7, 2023
Lenny2023
5 out of 5 stars review

Audiophile quality and maximum call convenience

[This review was collected as part of a promotion.] Having a Samsung device is having a platform to the best entertainment and productivity technology available in the market. Being an audiophile myself, I found it a bit tiresome to carry cables and complimentary devices around to enjoy the best sound. When I'm using my Samsung Fold 4, I want to get the most out of the available 32-bit/384kHz audio quality, and that's where the Buds 2 Pro enter the stage. Initially, I wanted some discreet and smart earbuds for everyday use, but after making the jump and ordering them online, I was amazed with these tiny speakers. They are comfortable, durable, LOUD as a live concert, detailed and fully well-balanced. The bass is strong but controlled, the mids and highs are emphasized to make voice calls and listening to podcasts a real pleasure. Additionally, I've always been very active but I recently found jogging as a new passion of mine, and the Buds 2 Pro rock!!!! I just have to take them out the box and they get immediately connected. Connect them to one of the music streaming apps, and you'll have studio quality sound at your own disposal. If you are a lover of reading books, the ANC will isolate you considerably from everyday annoyances and will transport you to a library in seconds. Don't let these earbuds Buds 2 Pro go unnoticed and give them a try. You have nothing to lose and a lot to gain. I'll endorsed them 100% !

Review from Samsung US
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Sep 13, 2023
Makaio43
5 out of 5 stars review

Best headphones

[This review was collected as part of a promotion.] I have so many models of the buds , ( buds live , buds pro), but the buds pro2 are by far the best, the sound is amazing , the fit in the ear is perfect I use them for listening to music while going to work on the subway , or just to block the outside noise , the active noise canceling function works way better than on previous models The buds pro 2 is a great product that I would recommend

Review from Samsung US
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Nov 13, 2023
Momof5
5 out of 5 stars review

First time earbud buyer/user

[This review was collected as part of a promotion.] Got these as a gift after my husband saw I had my eyes on them. First off I'm the mower in the family and yes I'm a female but I love it. It's my time where it's too loud for the kids to bug me unless they come running up wailing their arms screaming. So I was super excited to try them out. Oh MY GOODNESS absolutely awesome. The noise canceling I'm telling you I was mowing and could not hear the mower and my music wasn't even up all the way. The double tap feature to pause is also pretty cool. I honestly love everything about them. Only thing I would have done differently is maybe made them in pink lol. Or more colors for everyone else. But 100% love them oh and did you know if you drop them or lose them there's a find them feature. Yeah definitely worth the money in my book.

Review from Samsung US
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Mar 4, 2024
AllShane
5 out of 5 stars review

Best earbuds I've ever owned!

[This review was collected as part of a promotion.] I use them at work and recreationally. They are very comfortable, even after extended use. I sometimes have them in all day. Transparency and noise cancellation work very well, not to mention the ability to connect to my company phone for calls while still allowing me to play music from my personal phone (both are Samsung). I actually prefer to take calls on the earbuds as the calling experience is better to me and I've received no complaints from others. These earbuds have affected my life in a big way and definitely for the better! When the time comes for me to upgrade, It will definitely be in the Samsung Buds line of products. Thank you Samsung for this wonderful product!

Review from Samsung US
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Apr 29, 2024
ScottieHo
5 out of 5 stars review

Great features and sound

[This review was collected as part of a promotion.] I've had several pairs of galaxy buds and these are my favorite. Fit nicely and comfortably, great sound quality. I love that it's easy to turn off the noisr cancellation so I can have a conversation without removing them from my ears.

Review from Samsung US
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Feb 11, 2023
ChrisR
2 out of 5 stars review

Poor design

I traded in my 4 year old wireless Glaxy Buds and I currently regret it. I have smaller ears and I know they have different size options in the box but none of them helped me. I work as a delivery driver and wear the headphones for 8 hours. I switch them from the right ear then to the left ear every few hours. Unfortunately with these new ones they hurt my ear lobe and I have to constantly switch them from one ear to the other to experience the least amount of pain. My old earbuds were so much more comfortable and fit better with less pain. The other feature I am not a fan of is the design of them. Since I have to take one out of my ear every hour or so to switch ear sides, it makes the experience horrible. You are not able to take the earbud out without hitting the touch controls multiple times cause you to skip, rewind, and even hang up phone calls on people. They're slippery so when I grab them they slip from my fingers nearly everytime. I've only had these new buds for a day and I wish I could get my old ones back.

Review from Samsung US
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reply from Social Commerce

ChrisR, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are finding the settings not to your liking when using the buds you can adjust the touch settings inside the Samsung Wearables App. You can also perform a fit test while wearing the buds that can recommend any adjustments that can be made for a more comfortable fit. The Samsung Support Team, linked below, is also always available to help you troubleshoot any difficulty you experience with your device. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
SammiGirl
5 out of 5 stars review

Genuinely my favorite earbuds I own

[This review was collected as part of a promotion.] I got these on a whim because I needed a new set of wireless earbuds, ok maybe I didn't NEED a new set, but I've been an avid Skullcandy girl and these have quickly become my every day earbuds replacing every Skullcandy set I own. They're the most comfortable, best sound quality, and best noise cancelling earbuds I've ever tried. I've actually given away a good number of my other earbuds as I only seem to reach for these. Love that they automatically transfer between my Samsung devices too so I use them with my phone, laptop and my tablet. 100/10 recommend these.

Review from Samsung US
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