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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Feb 19, 2024
Alonzo
5 out of 5 stars review

GREAT PRODUCT

[This review was collected as part of a promotion.] This decice is great i been having this product for a year and i never had problem. I used them almost everyday for gym and other activities, its comfy and looks great. I like it that is not bulky and fits to any size for your ears. I recommended and will buy another one.

Review from Samsung US
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Nov 13, 2023
8illiam
4 out of 5 stars review

Really good ear buds for galaxy phones

[This review was collected as part of a promotion.] I really like my ear buds. They're very comfortable and they have great sound. I use them when I'm working out or working in the yard or on other projects. The only problem is when I get sweaty, the moisture can get on the speaker and distort the sound. I have to take the pads off and dry the speaker. Other than that, 10 out of 10. They stay charged a long time and the case is great.

Review from Samsung US
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May 2, 2024
BuddyRow
3 out of 5 stars review

Lowest volume ear buds I've ever owned

[This review was collected as part of a promotion.] I recently got the Samsung Galaxy Buds Pro 2, for my birthday hoping they'd be my new go-to for tunes and calls. But I wasn't super impressed Let's talk fit first. I thought these buds would be comfy for hours, but after about an hour, my ears were sore. The design might look cool, but it's not so great for long wear. Then there's the volume. Even at max, they just don't pump out the sound like I expected. It's frustrating not being able to blast my music or hear my movies properly. On the plus side, the sound itself is okay. It's clear enough, and the bass is alright, but without the volume, it's kinda disappointing. Battery life is decent, though. They'll last a good while on a single charge, and the fast charging is handy for quick top-ups. Overall, the Samsung Galaxy Buds Pro 2 didn't live up to the hype for me. Between the uncomfortable fit and disappointing volume. If you're looking for earbuds that are loud. These unfortunately aren't them.

Review from Samsung US
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reply from Social Commerce

Hello BuddyRow, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio q uality of your device. We have provided a link to an article to help you troubleshoot the fit of your device and ensuring you have the optimal placement for comfort. We have also included a link to an article to help with the volume of your earbuds. Lastly, we have provided a link to the Samsung Support Team if you believe any aspect of your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 22, 2023
Mouse12
5 out of 5 stars review

Great for on the go

[This review was collected as part of a promotion.] I use my ear buds for gaming, listening to music, books, and videos/movies. I primarily use them while on the go since I ride the bus and public, pay to ride, scooters and bikes. They have wonderful clarity and vibrations that feel amazing in my ears. The fit is slightly off. That is usually an issue since I have weirdly shaped ears. That isn't surprising to me. I would recommend this to those who cannot afford the high end expensive buds, but would like something that are still decent enough you can understand and hear the music without static.

Review from Samsung US
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Mar 14, 2023
Yoongimarryme
5 out of 5 stars review

Best sound quality earbuds

[This review was collected as part of a promotion.] I use these earbuds everyday. I love the active noise canceling feature for my commute. I love the Bora purple color too. The connectivity to my other Samsung devices is very quick which is great for when I'm in hands-free mode at the gym or cooking. Having detailed taps without sacrificing sensitivity is why I recommend them. They also fit my ears well and stay put when I'm wearing a mask, running or sleeping.

Review from Samsung US
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Dec 13, 2023
Mackdaddy0317
4 out of 5 stars review

I use my buds when driving the truck.

[This review was collected as part of a promotion.] I really like my buds. They're very clear they're not as comfortable as the buds one. But they're good great on sound they last a long time I alternate years but they're a lot bigger and don't fit my ear canal as well.

Review from Samsung US
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Feb 26, 2024
DUZZEL
4 out of 5 stars review

Great sound. Tight fit.

[This review was collected as part of a promotion.] The Samsung buds2 pro have probably the best audio I've ever heard from bud headphones. The only reason I gave them a 4 star review instead of a 5 was due to the uncomfortable fit. Unfortunitly at least for me, the buds hurt my ears no matter what size rubber cover I use to fit them.

Review from Samsung US
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Dec 9, 2023
Gordo25
2 out of 5 stars review

Experience

[This review was collected as part of a promotion.] These earbuds are sometimes difficult to keep in ear. You have to constantly adjust them to fit right. I have gone thru 2 pairs because always 1 bud tends to sound distorted. I have always gotten Samsung ear buds but just find it difficult to fit the comfortably

Review from Samsung US
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reply from Social Commerce

Hi there Gordo25, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would absolutely love to help you with the overall fit and functionality of your device. If you haven't done so already, you should have received additional ear tips in a larger and smaller size to help with the fit. You can also perform a fit test while wearing your device in the Samsung Wearables App. Lastly, we also have available foam conform ear tips that can help with the security of your fit. With regards to the sound, we have provided a link to best practices to ensure your buds are clean. Often times the sound can be affected if you don't ensure your buds are clean and free from obstruction. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
DroidLife305
5 out of 5 stars review

Galaxy Buds2 Pro - Perfection

[This review was collected as part of a promotion.] These earbuds are a perfect fit for my entire day. Noise canceling feature is my favorite for early morning meditation. After that I switch over to ambient sound mode for my morning workouts. It helps me blast my favorite vibes while still being alert and aware of what's happening around me while jogging or in the gym. Then once I get to my office I switch to normal mode for a day of zoom meetings and audiobooks while I work. I've had Beats earbuds for several years and I'm beyond happy after recently changing over to Galaxy Buds.

Review from Samsung US
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Dec 12, 2023
Popeye1911
4 out of 5 stars review

Fantastic sound quality but....

[This review was collected as part of a promotion.] I use my galaxy bud pro2 daily at work. I've had them for a little over two years. The only complaint I've ever found with them is that the protective mesh on the buds gets clogged up and is very difficult to clean. I ended up just pulling mine out. I understand the concept of them but it really diminishes the sound quality. But sense I've taken the mesh out over a year ago, the sound quality is still superb.

Review from Samsung US
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