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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Feb 27, 2024
TyDaSilencer
5 out of 5 stars review

These are the best ear buds I've ever had.

[This review was collected as part of a promotion.] I mainly use my ear buds for calls, listening to music, podcasts, and audio books. They last a decent amount of time so while I'm on a long drive or at work they really help me get through the day. I love the noise cancelation feature for times I want to tune out the world and just listen to something peaceful. Ambient sound also helps when I want to have both buds in my ears but also have conversations I can hear the other person perfectly. The hands free feature also comes in handy when my hands are busy doing other things. These ear buds are great and I'm happy I bought them.

Review from Samsung US
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Apr 29, 2024
BarbOC13
4 out of 5 stars review

Good sound and good battery

[This review was collected as part of a promotion.] Bought them because i needed some small earbuds, the quality is good and the battery last pretty good. Only thing that I'm not super fan of, are the touch controls, sometimes doesn't work as they suppose to.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
YaBoiJC
5 out of 5 stars review

Big Improvement on Earlier Models

[This review was collected as part of a promotion.] I used to have the older, original Galaxy Budd from 2019. Although those were amazing, their age started to catch up on them in terms of battery life, so I decided to upgrade to a newer model. I opted for the Buds2 Pro model and the difference was clear as day. The sound was sharper, and easier to hear more details in songs. The battery can last me throughout the day at work, so that's a great plus. The noise cancelling was a huge improvement as well. With my older ones, you coul still hear a good amount of noise from outside, but with these, it cuts off almost all sounds except for really loud ones such as a train approaching. Only downsides I can say with the Buds2 Pro is they usually have delay to connect to my phone when I take one out of their case compared to my old ones where it was almost instant, but it's not a big deal to me. The case they come in also has a sort of soft finish to them that scratches very easily when stored in one's pocket. I recommend these if you're looking for an upgrade, or just simply want something nice.

Review from Samsung US
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Dec 18, 2023
CowboyVee
5 out of 5 stars review

Near Perfect

[This review was collected as part of a promotion.] I use my buds 8-10 hrs a day for calls and entertainment. The ambient sound feature is what I enjoy the most being able to be aware of my surroundings while taking a call and walking across the street is very valuable to me. The form factor is also a plus I don't have something hanging out of my ears but I have something that fits almost perfect inside of them. The volume is great I'm not worried about hearing damage but they're loud enough to enjoy any type of music. Overall I give them a 9/10 just because they don't fit my ears perfectly but they're not at risk of falling out either. Great job Samsung.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 30, 2022
SamsungDude111
3 out of 5 stars review

Great listen device, bad design

[This review was collected as part of a promotion.] The sound quality on these buds are amazing and the noise canceling works well. I have to say though I am disappointed with the casing material samsung chose to use on the outer case, the purple on the outside has already started darkening because of dirt and the quality of the case is terrible I'm not sure why they had changed it this year to a soft plastic but it scratches so easily. I can literally take my finger and scrape off pieces of the case! My buds/buds+ had way better quality than this. I wish the earbuds themselves had wing tips as the helped them stay in, it's not super bad but I do occasionally have to press them back in. Something I almost never had to do with my buds/buds+.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

SamsungDude111, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the improved sound quality and the ANC feature. You can do a fit test on the buds while wearing them to ensure you have the most comfortable and secure fit. This is done inside the Samsung Wearables app. We also now have available silicone covers for the buds case if you are worried about damage to the case. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 24, 2023
Dmaldo88
5 out of 5 stars review

This product has great sound!

[This review was collected as part of a promotion.] I used my buds pro for work. I am a call taker working 10 hour shifts. My buds stay charged nearly the entire time. They have immaculate sound and noise cancelation as well. The bass is on point when just listening to music alone. I love being able to one-tap to answer my calls, or disconnect from calls. The ease of changing a song, reducing or increasing volume is so simple. Theres also a "Find my buds" feature that you can locte them with if you drop them or misplace them. I would highly recommend these buds to everyone.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
chocl8girl
4 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] I like these buds so far. I have some issues with feeling pain in my ears after I have had them in for an extended period of time but for the most part this is not a problem as long as I limit use to an hour or two at a time. The sound quality is fantastic and the controls used from the phone are very good. Overall I would absolutely recommend.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Martes13
4 out of 5 stars review

Good product for the price

[This review was collected as part of a promotion.] They are overall a really good earphones and fit and sound nice. Only issue I have with them is that the audio shifts around and no update has been able to resolve the issue. I use them daily for the gym, errands, and when traveling.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 6, 2022
Jjhendrix
4 out of 5 stars review

Great buds but overpriced.

[This review was collected as part of a promotion.] The design is great, features and performance are good. Theyre light weight and connects with my samsung phones and tablet flawlessly. However the sound is still not upto par with the competitors like sony wireless buds.

Review from Samsung US
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Mar 8, 2024
FormerSammyFanboy
1 out of 5 stars review

Disappointed at faulty features

Repost as last review was moderated for unspecific reasons. Find my feature only works when the case is open. Why? In ear detection is faulty and disables transparency and noise canceling. I was so excited for these but lost them 3 times already and can't use features when I'm running. Noise canceling, ambient mode, and 'find my' features are why I paid a premium for these but in my experience none of these features work as expected. I would have been better off just getting some basic cheap bluetooth earbuds. I've been a samsung fanboy for over a decade but this experience has me rethinking the quality of their products outside of phones.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it can be to have a device that does not operate as intended or expected. If you haven't done so already we have provided a link to an article to help reset your device to see if that will help resolve this difficulty with the settings. We have also provided a link about software updates and we do recommend ensuring the software is always up to date with the latest release available. Lastly, we have provided a link to the Samsung Support Team and warranty information that will cover a one year period to help resolve this matter if the troubleshooting does not. Thank you for being a loyal Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info