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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Feb 15, 2024
MsSamsungFan
1 out of 5 stars review

New Price Same Experience

[This review was collected as part of a promotion.] I reqlly wanted to love these but it was just not the case. These buds had the same bids as it predecessor. The biggest issue is that the buds design prevent them from comfortably staying in your ears no matter which soft tips you use. The second is the accidental touch feature does not stay on. If Ive enable block touches and an earbud has begun coming out of me ear and I touch it to readjust or place back in the ear, the touch has reactivated itself resulting in the music changing or the call being disconnected. I can sincerely say that I took a loss in purchasing these to only have to sell them for less than I purchased them for. Serious design flaw

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello MsSamsungFan, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit and features of your device are to ensure you have a pleasant experience on a daily basis. We have provided a link to an article to help ensure you have the optimal placement in your ear to ensure the security of the fit. You can also perform a fit test while wearing the buds and connected to the Samsung Wearables App. We have also included a link to the full device manual to help with the touch settings. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Sep 24, 2022
Antwon P
4 out of 5 stars review

Great Fit and sound, not loud at all

i love the fit of the galaxy buds2 pro as they are the best fitting earbuds i've owned (i traded in my galaxy buds live for these). the sound is also a plus as the bass is deep, tracks are clear and crisp, and the noise isolating fit makes the anc unnecessary at times. the only two draw backs for me are the lack of loudness from the earbuds...every other earbud i own is louder (including the buds live i traded in), and the high price.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 22, 2024
Spinogal
5 out of 5 stars review

Comfortable, Small, Compact, Slick Modern Design!

[This review was collected as part of a promotion.] I use my buds almost everyday with everything, I absolutely have to have music in my life. Love the seamless connection with my S23 Ultra. I wear them at work, in the vehicle, and alot at home as well!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 13, 2023
Fraamus
5 out of 5 stars review

Perfect for Samsung ecosystem

[This review was collected as part of a promotion.] I have a lot of buds but the Pros are my go to. Sound great and fit well once you get them dialed in. Just try different wings and earbuds until you get it right and then they just twist and lock in. You can also choose a sound profile you like as well and the noise reduction is amazing. I really love the battery life and case that fits in a pant pocket. If you have a Samsung phone they always pair perfectly.

Review from Samsung US
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Nov 9, 2022
Nope
2 out of 5 stars review

Works great but doesn't fit properly

I like the quality of the sound but why did they change the shape so much. They keep falling out no matter what I do. I tried all of the different covers including ones I had from other earbuds. My old Samsung ones fit prefect and were less than half the price. I keep hanging up the phone trying to keep them from falling out.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello, thank you for your feedback on the Samsung Galaxy Buds2 Pro. If you haven’t done so already, there is also a feature in the Samsung Wearables app where you can do a fit test with your buds once they are in your ears and this can suggest the best and most secure way to adjust your buds for a better fit. Please feel free to reach out to us with any further questions or feedback regarding your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Phatboi
5 out of 5 stars review

Amazing sound quality

[This review was collected as part of a promotion.] Now that I got these earbuds, I use them for everything, from entertainment, to studying, to making phone calls. Everything sounds so crystal clear and I absolutely love it. I use my Galaxy Buds2Pro for: •listenigm to music •watching YouTube/tv •talking on the phone through voice call/video chat •using them in zoom meetings •using them to watch lecture videos I use them for so many things during my day and the battery behind these bad boys last a while which is amazing.

Review from Samsung US
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Apr 29, 2024
LadyDay
5 out of 5 stars review

AMAZING Sound Quality and Function

[This review was collected as part of a promotion.] My buds are my lifeline. Of all the hands free devices, I've owned, these are hands-down the BEST I have owned! With so much demand on my time, I am constantly on the phone or some otherdevice. My Buds2 Pro make it simple to connect to and switch between multiple devices (including my iPad). The ease of use and simple setup allows me to be efficient and effective as multi-task throughout the day. The buds fit perfectly into the ear and are long-lasting. I get through an entire day on one charge. If you haven't invested in a pair of Samsung Buds2 Pro, please do. You will be grateful that you did.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 8, 2022
teapany
4 out of 5 stars review

Upgrade over Pro but semi loose fit

[This review was collected as part of a promotion.] I bought these in September, I owned the previous Buds Pro. The sound is an upgrade as is ANC, but even with the largest eartips, my left ear is loose at times. I used memory foam tips with the Buds Pro, and I used the smallest size for those. Just be warned that for those with huge ear canals, they may fall out.

Review from Samsung US
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Dec 12, 2023
Anonymous
5 out of 5 stars review

These buds fit perfectly in my ear

[This review was collected as part of a promotion.] I have tried many different Bluetooth earbuds but none come close to the fit and quality of Galaxy Buds2 Pro. I have the white color and it pairs with all my devices near seamlessly! 10/10 recommended!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 5, 2024
JustJohnny
3 out of 5 stars review

I love these earbuds. I absolutely love them....

[This review was collected as part of a promotion.] I use my earbuds on a daily basis for listening to music, making calls, listening to podcasts, and use the active noise cancelling when I need to shut out the world and think. They really should be 5 ⭐, and ina perfect world would be. The only complaint I have is that I have had to replace them 6 times now. One of the buds always stops working within 6 months. Every time. Beyond fail. It's so unfortunate that there's a hardware issue. The sound that I get when both buds are working is incredible. I have tried at least 10 other makers and no one can come close to Samsung for the quality of sound.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello JustJohnny, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear how much you love the immersive sound and features of this device. We have provided a few links to articles about ensuring your buds are clean and clear form debris as well as troubleshooting any diminishing sound or other difficulties with the audio quality. We have also included a link to the Samsung Support Team if you have additional questions or these articles do not help resolve these frustrations. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages