Hi there Tavis Colvin, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We understand how valuable the ideal fit of your earbuds is to your overall listening experience and continued usage. We have provided a link below to an article to help you with the placement of your earbuds for a secure fit. We also recommend using the Samsung Wearables App to perform a fit test to ensure the earbuds are secure prior to any activity. We have lastly, shared a link to the Samsung Support Team if you have any questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you taking the time to share your feedback on the Galaxy Buds2 Pro, Jaee. Your feedback is crucial to us as we continue to make improvements. With the Galaxy Buds2 Pro, you can enjoy real-time translations using Galaxy AI. Simply use the interpreter feature on your compatible Galaxy phone to receive clear translations through your Galaxy Buds, whether in person or over the phone. To wear your Galaxy Buds2 or Galaxy Buds2 Pro properly, ensure the earbud tips are securely attached before inserting them according to the direction of your ear canal for optimal comfort and sound quality. If you need to make adjustments, you can rotate the earbuds or try different sizes; we recommend experimenting with various ear tips to find the most comfortable fit. Check out the link attached for options to help you get a better fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003618/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Benjamin, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are loving the usage and listening experience with your new earbuds. We have provided a link to the full device manual and Samsung Support Team if you are interested in additional features that may further enhance your experience. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey RobT, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. We would be happy to help you with the ANC feature to help further enhance your usage of the earbuds. We have provided a link to an article to help you with this feature. We have also provided a link to the Samsung Support Team if you believe this feature is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages