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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 2,031-2,040 of 7,071 reviews
Jul 30, 2024
Pupper
5 out of 5 stars review

Great earbuds for people really in love with music

[This review was collected as part of a promotion.] The galaxy buds2 pro are such a great listening experience. Depending on your preferences you can change the settings for you. They also have different modes for when you need to hear outside of your music or videos

Review from Samsung US
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Jul 29, 2024
IndyKid78
5 out of 5 stars review

Outstanding sound

[This review was collected as part of a promotion.] Since I have had these I don't use my bowers and Wilkins ear buds anymore. And now with Ai voice to Text, make talking to customers that much easier from other countries! And watching movies when traveling is a dream. May not trade up to the pro 3' I'm liking these so much!

Review from Samsung US
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Feb 6, 2024
blazingDOSspeeds
4 out of 5 stars review

Great Audio, Moderate Comfort

[This review was collected as part of a promotion.] Easy to connect to Samsung devices of all types. Noise canceling is pretty effective. The silicone tips for your ear are not confortable for long listening. They also will fall out during intense exercise.

Review from Samsung US
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Mar 13, 2023
EdWood
5 out of 5 stars review

Great fit that comes with great sound

[This review was collected as part of a promotion.] These in ear headphones were really a great upgrade from my Buds+. The noise cancellation is amazing, i used them during a trip on the airplane and i heard nothing but my music. This was very relaxing. On top of it, these buds have a great overall sound with more bass than my Buds+. The battery life is decent and they for nicely in my ears. I mostly use them to listen to music, i don't make a lot of phone calls overall but the microphone is good enough for it although it could be better. If you are mostly looking for a good set of earbuds because you like music and want to leave the big city noise outside your head and enjoy music. Go for these amazing buds.

Review from Samsung US
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Dec 26, 2023
TASset70
5 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] There are a few great things about these earbuds. These are the most comfortable in-ear earbuds I have ever owned. A long with great battery life. Also I love that you can wear your left or right without the other. You can adjust the bass and treble a long with other aspects in the wearable app. The charging case can also be charged wirelessly and is small enough to be carried in your front pocket. All in all a great product.

Review from Samsung US
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Jun 15, 2023
Jamin
1 out of 5 stars review

Won't stay in my ear at all, cannot recommend.

These sound pretty good, but they do not stay in my ear. They just randomly fall out, regardless of the size of the tip. I even bought some aftermarket foam expanding tips, but not even that helped hold them in my ears. They are fine sitting still at my desk, but they fall out if I snack on something or move very much at all. I do not recommend this product at all.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello there Jamin, Thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community

Aug 21, 2023
CSten47
5 out of 5 stars review

Noise canceling is great

[This review was collected as part of a promotion.] I love the noise canceling on this model. They don't stay in as well as the lives but the are comfortable to wear. Sound quality is great and they are very durable. I look forward to seeing future buds that samsung creates.

Review from Samsung US
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Feb 27, 2023
TheDoc
5 out of 5 stars review

Great sound experience

[This review was collected as part of a promotion.] I get great sound and they are comfortable and fit well in the ear with their special design. I always take them without me on my morning and generally don't take them out as I go through my morning schedule knowing I won't miss any calls. I also like the noise blocking feature which is very apparent when on.

Review from Samsung US
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Sep 7, 2023
Jerryboy31
2 out of 5 stars review

Nightmare pairing

Noise cancelling and ambient sound work well. There is one infuriating part. The Seamless paring makes them almost unusable. I use them on my Galaxy 23 Ultra and Tab s9. If you so much as touch one device while using the other , itll switch over the sound even if you didnt want it to . Sometimes it gets confused and just starts switching back and forth . I also use them on my Surface laptop and they are a nightmare to pair. Also seem to have very weak connection. My old Buds pro never disconected while the device is in my pocket or my hand . Ive had issues where im walking , my arm swings in front of my phone and ill lose connection on one side. Even with my watch , if im listening to music from my watch and i swing the arm back itll disconnect. Please fix the software and pairing functionality.

Review from Samsung US
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reply from Social Commerce

Hey there Jerryboy31, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand wanting to be sure your buds are connected and will stay connected to your device. We have provided a few links to you for articles about the Bluetooth connection to your device. We have also included a link to the Samsung Support Team if you need more assistance beyond the articles. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Tbazy24
3 out of 5 stars review

Great sound, but hard to keep in ears...

[This review was collected as part of a promotion.] I have enjoyed my buds pro 2 for the most part. The sound is really clear and has depth when listening to music or streaming. When using them for answering phone calls, sometimes it can be hit or miss. I have times where the person sounds like he/she is right next to me, while other times I have a hard time hearing what they are saying. The biggest issue I have is the buds staying in my ears. I constantly clean them and wipe them down to help, but it doesn't seem to work. I don't even have to move around for them to fall out. I am just sitting there watching a movie and I can feel one or the other slightly start to fall out. If I don't catch it right away, it falls and bounces away on hard surfaces, making them difficult to find at times. Other than that, I have enjoyed them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Tbazy24, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with your listening experience for your favorite movies, television shows, and music. We have provided a link to an article to help you with the audio during your phone calls to help you ensure you have the best experience possible with your device. We have shared a link to an article to help you with the fit of your earbuds, and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience any of these frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages