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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 1,531-1,540 of 7,071 reviews
Aug 21, 2023
ACtheGregf
5 out of 5 stars review

Best buds i have own

[This review was collected as part of a promotion.] I use my buds every day while Im working and when a workout to listen to some music and some podcasts. The feature I love the most is noise canceling especially when working out because I dont listen to any outside noise.

Review from Samsung US
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Aug 19, 2023
Bigboy
5 out of 5 stars review

Awesome in every way

[This review was collected as part of a promotion.] I use buds for pretty much everything that need bluetooth head phones. Use them for my pc, phone, tablet and with my samsung tv. The integration between all devices and the seemless switching is awesome.

Review from Samsung US
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Mar 13, 2023
themrduck
5 out of 5 stars review

phenominal

[This review was collected as part of a promotion.] I love these, i use them for everything and anything, the pass-through feature is amazing, and i love being able to have texts and notifications read to me, if this review makes it there, KEEP IT UP Samsung!! these are my favorites and way better than apple's

Review from Samsung US
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Nov 16, 2023
Red2Red
4 out of 5 stars review

Love My EarBuds

[This review was collected as part of a promotion.] I use my earbuds almost daily for 5-6 hours a day while at work and absolutely love them! The only issue I've really had is that when I switch between my music and phone call and then go back to my music, they sometimes give me static. If I put them back in the case and then back in my ears, they work just fine again.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 18, 2023
DamianDDTI
5 out of 5 stars review

Great Audio and System

[This review was collected as part of a promotion.] I've been using the Buds2 Pro for a few months now and I have to say its been a wonderful experince, prior to these I had the Buds2 and the differernce is night and day. The audio is much better especially when being used when watching movies. Also the software seems much better than the one used with the Buds2, swithcing from devices is much smoother and random disconnects from my device are basically inheard of now.

Review from Samsung US
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Feb 5, 2024
Anonymoose176
5 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] I bought these because I wanted earbuds that offer an impressive listening experience, and they deliver. First, I appreciate the level of synchronicity between my Samsung phone and the ear buds. There are some great features available with compatible devices. Second, the Active Noise Cancelling- these do a great job blocking typical noise. Some can get through, but for the most part they function well. Third, the tips- I was not impressed with the typical silicone tips. Upgrading the memory foam tips enhanced the noise canceling. Overall, these earbuds deliver the experience I was seeking.

Review from Samsung US
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Dec 12, 2023
ChefGypsy
3 out of 5 stars review

O/2 On Buds2 Pros

[This review was collected as part of a promotion.] Well this was my second pair of Buds2 Pros. Both have had the same problem. One of the buds starts to be much quieter than the other, then dies altogether. It took me a few weeks to set aside the money for these, so that really stings. Not Samsung's best work. Prior to that, however; they were excellent buds with amazing sounds quality and features. Truly worth the money if they don't die.

Review from Samsung US
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reply from Social Commerce

Hey ChefGypsy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We absolutely understand how frustrating it is to have a device that does not perform as expected. We have provided a link to an article that may help troubleshoot the experience of diminishing sound. We also offer a one year warranty on all Samsung products for manufacturing defects. We have provided a link to the Samsung Support Team to assist with any questions or if you would like to file a warranty claim. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Aug 26, 2024
KrishTheFish
4 out of 5 stars review

Buds 2 Pro Review

[This review was collected as part of a promotion.] Had these for about a year now, great purchase. The case is small, and matte which I prefer over the buds pro or buds 3 pro. Earbuds themselves sound great, and an added bonus is that they're ipx8, so rain or short submerging is no issue. Overall, would highly recommend!

Review from Samsung US
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Dec 12, 2023
Heavy19Plates
5 out of 5 stars review

These Buds are great when your hands are tied.

[This review was collected as part of a promotion.] I use my buds everyday 8 hours plus. I am a cook and my hands always need to be free. We are not allowed to have our phones so this was a easy purchase for being able to listen to my music and answer if I get calls. I highly recommend these for anyone. I love my buds.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 15, 2023
Lexie Dee
1 out of 5 stars review

Severe ear irritatation and infection

I bought these and traded in my buds+. To be honest I regret trading my old buds because now i have no backups. Since I have started wearing these a few weeks ago my ears have been irritated and itchy where the plastic part lays just inside the ear. I thought maybe it was my preggo hormones since I have sensitive skin, but upon digging further online I see others have had this same complaint. I do not know of any allergies to silicone but I certainly have a Nickel allergy and these buds have nickel in them. I am not sure why if others complained about this woth the Bud+ pro, why Samsung didn't remove this flaw. I now have a nice, pretty lookin pair of buds I simply can not use! A complete waste of money and cause of discomfort. I have not been able to get them to stay in correctly either, prior to the irritation Issue. The outside of my ear lobes are raw and scaley now from these buds. I tried cleaning them and same result.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Lexie Dee, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand your disappointment with the allergic reaction you experienced and how excited you were for new buds. We have included a link to the Samsung Support Team. They can speak to you about the allergy and review any options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages