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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 1,351-1,360 of 7,084 reviews
Sep 11, 2023
Reviewer name: Gemini4
3 out of 5 stars
3 out of 5 stars review

Good earbuds for everything but longevity

[This review was collected as part of a promotion.] Good sound, great fit, cool design, helpful and efficient touch controls, and a small compact case. Only downside is they will most likely stop working fully in a few months. They will usually replace or fix them for free though but it's an annoying process.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Gemini4, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are loving the sound, fit, and design of your buds. We would be more than happy to offer preventative measures if possible for the difficulty you are referencing with your device. We have included a link to the full product manual, an article to help with tips on cleaning your buds, and the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Dec 10, 2023
Reviewer name: GoodProductsHardToFind
5 out of 5 stars
5 out of 5 stars review

Practically super hearing....and muting

[This review was collected as part of a promotion.] These have been the best quality earbuds I've ever had. The ability to enable ambient sounds adding in directional sounds and being able to suppress sound just as powerfully. Music and media has never been as comfortable and sustainable. Well done

Review from Samsung US
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Nov 25, 2023
Reviewer name: AndreaMDW
5 out of 5 stars
5 out of 5 stars review

Great ear buds and reasonably priced

[This review was collected as part of a promotion.] These earbuds are a great buy. The noise cancelling works amazing and I love the ambient sound feature if I want to also hear what is going on around me. These buds are very comfortable and do not fall out. I have issues with other types staying in place. I highly recommend and will only be purchasing Samsung in the future.

Review from Samsung US
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Apr 29, 2024
Reviewer name: locoluis
5 out of 5 stars
5 out of 5 stars review

Best earbuds to date

[This review was collected as part of a promotion.] As a daily user I can say they have improved from the previous model pro model buds. The Buds2 Pro is more comfortable and snuggly fits the ear with no discomfort or sound loss at all. The gesture sensors also got an upgrade making it easier to use the touch controls. I use these every work day for 10 hours and barely have to charge them all. The Galaxy Buds2 pro is definitely a must have!

Review from Samsung US
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Aug 27, 2024
Reviewer name: Hondarider
4 out of 5 stars
4 out of 5 stars review

Sound quality is excellent

[This review was collected as part of a promotion.] I really enjoy my buds particularly at work. I stream music or podcasts into my head woth these ear buds. Whether your listening to heavy metal, rap, cpuntry, or even a podcast. The sounds quality is unrivaled. Having the bud in keeps my from missing important work calls that i wouldnt have heard ringing in my pocket do to noise pollution on the job. Id buy them again. In fact i will when my current set needs replaced

Review from Samsung US
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Aug 31, 2023
Reviewer name: Lynnw03
4 out of 5 stars
4 out of 5 stars review

Great software but needed extenders

[This review was collected as part of a promotion.] I love the software and features. I enjoy the ambient sound. I love the touch pads on the ear buds. I needed extentions to put on the bud to help them stay in my ears so they would go longer into the ear canal. They still don't stay in long but they do stay in when at first they didn't at all. I also have a cord to keep them around my neck. I think they should've kept the bean style. They were great! I found they needed different sizes. Mine didn't fit but they fit my husband very well and never fell out so the bean style is what he prefers.

Review from Samsung US
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Jul 18, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Needs Improvement

I bought these for an alternative to my Sony over ear headset. The sound quality has been good and I appreciate the dampening of volume when I start a conversation and am listening to music. The microphone quality appears to be poor though. I constantly have feedback from others on calls that they can't hear me, I am muffled, or sounds like I'm in a bubble. These issues happen on both phone calls and platforms like MS Teams. Unfortunately, my ears have had a reaction to the ear bud material too, which appears to be a common problem from a quick internet search.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Anonymous... We appreciate you taking the time to review the Samsung Galaxy Buds2 Pro earbuds. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. Please refer to the below information about the materials that are included in the Galaxy Buds if your skin is hypersensitive or if you have an allergy to any of these materials. Remove your Galaxy Buds from your ears and consult a healthcare professional if the skin where you wear the Galaxy Buds reddens or feels irritated. [Nickel] The speaker mesh (for all Buds products) and the air vent mesh (for Buds Live and Buds Pro) include stainless steel. Stainless steel consists of steel (Fe), chrome (Cr) and nickel (Ni), and is widely used for everyday products, but some people may have an allergy to some of the materials included in it, such as nickel. The speaker mesh should be covered with silicon ear tips and the air vent mesh is designed not to touch your ear, to minimize direct contact with the skin if properly used. Users who are sensitive to nickel may experience redness, swelling, itchiness, or other irritation if using Galaxy Buds for an extended period. If you experience skin irritation or discomfort, you may want to consult a healthcare professional before you use the Buds. [Acrylate] The main body of the Galaxy Buds includes acrylate. Acrylate (Methacrylic acid), used for the colorization of the Polycarbonate (PC), which constitutes the main body of the Galaxy Buds, is commonly included in consumer goods that come in contact with the skin, such as adhesive bandages. Users who are sensitive to acrylates may experience a skin reaction when using Galaxy Buds for a long period. I've attached some links that should help with the sound quality of your earbuds. Please feel free to contact Samsung Support, also below, if we can offer you additional assistance. Thank you for being the best part of Samsung. -Bethany Use the intelligent audio features on the Galaxy Buds2 Pro Samsung earbud has a static noise No, low, or poor audio quality on Samsung earbuds smsng.us/Samsung-Support

Aug 9, 2024
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Great sound and noise cancelation

[This review was collected as part of a promotion.] Noise cancelation is one of my biggest concerns with ear buds, and so far my Galaxy Buds2 Pro are the best thing I've got. I have other headphones that I use every once in a while but I always come back to the Buds2 Pro

Review from Samsung US
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Nov 20, 2023
Reviewer name: Mohamed
4 out of 5 stars
4 out of 5 stars review

Samsung buds 2 pro

[This review was collected as part of a promotion.] My samsung buds 2 pro are amazing. They have really good audio and good bass. They have balanced sound. The noise canceling is amazing it cancels 90% of sounds in a noises environment. They also pair really good with my smasung phone they connect seamlessly. My only problems are the touch controls being too sensitive and the earbuds sometimes falling out easily. Other than that they are a solid pair of earbuds for people that want a clean and balanced sound.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 9, 2023
Reviewer name: Gordo25
2 out of 5 stars
2 out of 5 stars review

Experience

[This review was collected as part of a promotion.] These earbuds are sometimes difficult to keep in ear. You have to constantly adjust them to fit right. I have gone thru 2 pairs because always 1 bud tends to sound distorted. I have always gotten Samsung ear buds but just find it difficult to fit the comfortably

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Gordo25, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would absolutely love to help you with the overall fit and functionality of your device. If you haven't done so already, you should have received additional ear tips in a larger and smaller size to help with the fit. You can also perform a fit test while wearing your device in the Samsung Wearables App. Lastly, we also have available foam conform ear tips that can help with the security of your fit. With regards to the sound, we have provided a link to best practices to ensure your buds are clean. Often times the sound can be affected if you don't ensure your buds are clean and free from obstruction. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages