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Needs improvement on noise cancelation & fit
I bought these to block out people talking around me. At first it was to block out my ex boyfriend talking on the phone because he worked from home. Now I want them to block out the sound of my mother and grandmother that I can't stand to hear but they do a TERRIBLE job at voice cancelation. And they seem to more so block noise close to you than noises that are farther away from you. It's weird. But I was VERY disappointed when I put them on and turned on noise cancelation to still here their voices. I like silence so I don't want to have to listen to music just to not here them. So they just sit in my drawer. I never use them. Another terrible thing about them is they pop out of my left ear constantly and I have tried multiple tips that they came with. SUPER annoying. However, the color is super cure and the case. When you are listening to music, the sound of the music is really good. But you wouldve been a god sent to block out the voice of my family.
Hey there Livvvb1999, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important specific features and usage is to you every day and we would be happy to help you troubleshoot this matter and ensure you have the best experience possible. We have shared a link to an article to help you with this setting and for the overall fit of your device. Lastly, we have provided a link to the Samsung Support Team if you believe there may be an underlying matter causing this frustration. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
Good For Walking and Working...
[This review was collected as part of a promotion.] These headphones are Good if you're taking a walk or working. However, I find that they fall off easily if I'm doing a workout and I have tried the different earpieces that they come with, they just don't sit well In my ears. Although They are not made to lay down with, I wish they were more comfortable to do so with. They hurt me if I do decide to lay on my side on the bed. But I'm guessing many others will do the same. The sound quality is good, but I hope that they can improve the quality a little more and also get more bass in their future models. Unfortunately for call quality, my husband complains that he hears everything in the background, So they definitely need improvement and noise cancellation for the other side listening to you speak. The quality is great when I'm wearing them, but not so for the other person. Hopefully, they work on this in future models. Otherwise, great headphones.
Hi there SamsungFanGirlForLife, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable your earbuds are to you every day and we would be happy to help you have the best experience possible. With regards to the fit, we have provided a link to an article to help you with the secure fit for all of your activities. We also recommend doing a fit test with your earbuds connected to the Samsumg Wearables APp. If you haven't done so already, with regards to the bass, we recommend using the additional audio profiles in the equalizer setting of the Samsung Wearables App. You can choose the profile that best aligns to your listening preferences. We have also provided a link to the full device manual to help you with the audio settings. For your phone calls, we have shared a link to a great article to help you with the different settings to ensure crystal clear calls. Lastly, we have shared a link to the Samsung Support Team if any of these experiences continue or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Best Earbuds I've Ever Had!
[This review was collected as part of a promotion.] I've had MANY earbuds over the years, including the various buds from Samsung & industry competitors. I had the previous Buds Pro & felt like I didn't need a new pair. After watching video reviews from the Internet, I decided to take a leap & try them out. I WAS BLOWN AWAY by the bass response. It was even better than other earbuds that are known for having extra bass AND it did a great job of balancing the mids & highs. I went from using 3 sets of various headphones/ earbuds for watching TV (while the rest of the family is sleeping), working out (they stay in my ears) & general on the go talking. Great job Samsung.
Comfortable & great features
ANC is way better than leading competitor and near that of my over the ears headphones. Very small and light in comparison to others. Wish list: 1. Voice detect / hearing assist mode was a selectable mode so I wouldn't have to take them/one out to carry on a conversation. 2. Charging was a little faster. Good 4.5hr run w/ANC on first charge.
Amazing Buds!!!
[This review was collected as part of a promotion.] I bought these buds 3 months ago. And so far, I love them! The audio quality is top-notch. And it got amazing features. They're really comfortable and the durability is good. They fit perfectly in my ears and don't fall off when I'm running. Would recommend it!
Enhances your audio experience on another level
[This review was collected as part of a promotion.] I never go with the most expensive or specific brand when it comes to electronic products .. but with that being said these in my opinion are the best out here. The Galaxy Buds2 Pro have changed my mind..its about quality not popularity.. and these are of the highest quality on the market in my opinion. How they feel in your ear the sound and audio that experience I wouldn't buy any other brand.
Finally, a great fit for my ears!
[This review was collected as part of a promotion.] I've had issues with galaxy buds in the past staying put. They'd fall out if I talked too much with them or turned my head often, like with driving. These have been the best ones by far for me. The sound is clear, they stay put, and the battery life has been pretty outstanding.
Noise cancellation is amazing!
[This review was collected as part of a promotion.] I've had these for a week now! Noie cancellation is amazing.... on an airplane it really makes the engines nearly silent. I was floored when I tried it out. It made it possible to understand an audiobook with a relatively low (read: not eardrum-bursting) volume. These charge superfast while in the case and the case seems to hold a good amount of charge. I was nervous about battery life coming from the original Buds with their super long life... but they didnt have noise cancellation. You can also turn it off to save battery if needed. Finally, I connect these with my Fedora Linux / GNOME based laptop without issues. Linux compat is always top of mind for me with devices so throwing that out there for others like me. Also note - the purple color doesn't match the color of the purple s23 ultra which is more pink than these. C'est le vie, still look great. I love how the case isn't shiny but has grip to it! Has prevented a couple potential drops! Have been using with Bixby's Galaxy AI features as well - integration is smooth. Love being able to communicate with phone while on my walking commute wo having to whip phone out!
Great sound but ok fit
[This review was collected as part of a promotion.] Samsung Galaxy AI has truly been a game changer, and the Galaxy Buds are right there with it. The additional features added with Galaxy AI, along with the excellent sound quality and solid noise cancellation, make these buds an easy choice. The only downside is that the fit is just okay. I find that after walking for a while, I have to keep pushing them back into my ears.
Hey there RangerDanger, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are thriled to hear you have found Galaxy AI to be so impactful in your life and has help you in so many ways. We would love to help you with the fit of your earbuds to maximize your experience fully and help you love your earbuds as much as possible. We have provided a link to an article to help you in this matter with the placement of the earbuds. We also recommend using the additional ear tips included in a variety of sizes to help you and performing a fit test while wearing your earbuds and connected in your Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
This is not a bad pair of buds and price is decent
[This review was collected as part of a promotion.] Just bought these as my first set of wireless earbuds. I've avoided buying into wireless because I just know I'll drop one down a storm drain. I haven't yet, but sure enough, the rounded shape of the Samsung buds makes them slippery little pebbles that like to slip from your grip. The case has a great fidget factor (I got a silicone cover for it that has a spring clip on it, so it's not just a bar of soap), but I also find it a little fussy to seat the earbuds in their little cubbies. There is a magnet, which helps; it just requires a little attention. The sound quality is good. It has active noise canceling and ambient sound features, which actively alter the background sound. These features use additional battery power, and I find that for me, the earbuds cancel noise and allow for ambient sound adequately without the additional boost. I also appreciate the improved battery life of not using these features. All of this is easy to configure on the app. I've paired them with both my phone and laptop--switching between the two requires fumbling with the Bluetooth settings for each device. The buds fit comfortably in my ears and mostly stay put unless I'm doing a lot of bending. I had to use the largest ear rubbers (!) to get a good fit rating from the app (I usually use the medium ones on my wired earbuds), but it also means they sometimes squeeze out of my ears if I don't have them mashed in a little. The earbuds also have tap controls, such as tap once etc still learning
