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Customer reviews for Custom Two-Tier Cake for
Custom Two-Tier Cake
4.3 out of 5 stars
stars
888 ratings351 reviews
  1. 5 stars72% (642)
  2. 4 stars7% (63)
  3. 3 stars6% (56)
  4. 2 stars4% (36)
  5. 1 star10% (91)

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Showing 31-40 of 351 reviews
Jun 23, 2024
Reviewer name: Ana H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Two-tier cake for the win

I ordered a two-tiered cake for my mom’s 80th birthday. The buttercream was really delicious and not overly sweet and the cake, vanilla on bottom and chocolate on top, was moist and tasted great. We were really pleased with the purchase.

Helpful?3M5J0J0UTO8P13621807152
Sep 29, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Two tiered wedding cake

I picked up a two tiered round cake and the cake itself was wonderful, but they did not put any icing where the top layer sat on top of the second layer so you could just see black and silver so we had to buy icing and do that part ourselves so that was disappointing

Helpful?3M5J0J0UTO8P13621807152
Jul 6, 2025
Reviewer name: Mysti
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Convenient ordering but limited customization

New website ordering places unreasonable limits on customization. Color combos are awful. Timing on pickup is deceptive- when finalizing order, the pickup time will be different by day(s) not hours. I just wanted all white everything (icing, borders, decor - impossible)! We used to love Sam’s cakes but now we’re on the hunt for an alternative.

Helpful?3M5J0J0UTO8P13621807152
Sep 28, 2025
Reviewer name: Beezerz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good cake but needed frosting help

I ordered a plain 2-tier cake that I planned to decorate myself. Cake was delicious but there was a major fail in the frosting. Frosting on top was not smooth all over and when I questioned it, the staff member said that's how it comes out when there's no decoration. Not true! With or without decorations, frosting can be smoothed out. Also I could see the plate between the 2 layers because it wasn't covered completely by the frosting. Fortunately I was able to cover it with my decorations. I've ordered this cake before and it was perfectly frosted, making it easy to decorate. This time I had to decorate to fix and cover up.

Helpful?3M5J0J0UTO8P13621807152
May 6, 2025
Reviewer name: Mad Mom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad Service

I called to cancel this wedding cake as the wedding had been called off. They told me that I could not cancel an online order that if i just did not pick up the cake i would not be charged. Fast forward to the Monday after pickup day and the money was taken out of my account. I have made 6 phone calls and have been lied to 5 different times about my refund but long story short I'm not getting my money back. I definitely would not recommend ordering a cake online with Sam's club. And their online customer service is awful

Helpful?3M5J0J0UTO8P13621807152
Sep 12, 2024
Reviewer name: Julia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wedding cake yummy

I ordered this cake 4 days before my daughter's intimate wedding. It was done all online. The cake was ready when promised. It looked amazing. I was impressed with how beautiful it looked. I ordered vanilla on top and chocolate on the bottom. It tasted as good as it looked. I would definitely recommend Sam’s Club for this cake!

Helpful?3M5J0J0UTO8P13621807152
Aug 31, 2024
Reviewer name: Erica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome cake

This is the perfect blank canvas cake to make into whatever you choose. Perfect size and taste great to.

Helpful?3M5J0J0UTO8P13621807152
Jul 21, 2025
Reviewer name: D Pierce
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wedding Cake

The cake was our wedding cake. I ordered all white and added flowers myself. The cake was delicious.

Helpful?3M5J0J0UTO8P13621807152
Oct 12, 2024
Reviewer name: Alda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and taste good too

Cake was delicious and perfect. I was able to add floweres to it and it looked like a professional decorated it.

Helpful?3M5J0J0UTO8P13621807152
Oct 28, 2024
Reviewer name: Bridget
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy

Brown Cake board showing between layers. Not smooth. Not as pictured on website. Will not buy again.

Helpful?3M5J0J0UTO8P13621807152