Bought this for a wedding of 50. It was perfect. We bought it undecorated so we could specialize it ourselves. We bought it on a Thursday evening for the wedding on Saturday. It kept beautifully in the refrigerator. Highly recommend for any small event.

The cake was our wedding cake. I ordered all white and added flowers myself. The cake was delicious.

I ordered a plain cake with layers of chocolate and white. I wanted a blank slate so I could decorate it for a bridal shower. It was very neat and had nice clean edges and wasn't wonky at all. It was the perfect canvas for the cake. The taste and texture of both layers was outstanding! It was moist and the perfect density! The icing was perfect as well - not grainy or too sweet. I got tons of compliments on both the taste and appearance that I wanted to take credit for baking it!

I ordered a plain 2-tier cake that I planned to decorate myself. Cake was delicious but there was a major fail in the frosting. Frosting on top was not smooth all over and when I questioned it, the staff member said that's how it comes out when there's no decoration. Not true! With or without decorations, frosting can be smoothed out. Also I could see the plate between the 2 layers because it wasn't covered completely by the frosting. Fortunately I was able to cover it with my decorations. I've ordered this cake before and it was perfectly frosted, making it easy to decorate. This time I had to decorate to fix and cover up.

It was just what we ordered. A plain white frosting cake, double layered. Such a great price for the cake. We decorated it with our own pieces and it came out beautifully. Only downside is that the buttercream was way too sweet for our liking, but other than that we loved the cake

Since you are only able to place orders online now, the process is so much more complicated. The cake I ordered was not correct. Somehow the questions asked on the order form do not match the info on the cake instructions. I ended up getting a whole pink iced cake when I only needed the borders pink.

This cake was my cake for my wedding. I didn’t receive the cake as pictured above because I was told by the manager that they didn’t have the packaging. I was told that someone tried to call me, but I never received a call. Also, I was still charged the full price of a two-tier cake even though I received a sheet cake.

I am so dissatisfied with my order! I placed an order for my God, daughters, baby shower. I ordered the Lavender border with gold sprinkles. When I got was blue with sprinkles clumped all over the place. When I arrived to pick up the cake, I am informed the employee that the cake border color was not the lavender shown on the website that it was, in fact, blue, and she argued the fact that it was not blue that it was dark purple. After showing her, how the blue matched the uniform tag she again said that it was purple. At that point, I was forced to take the cake because she wasn’t offering to fix it. With the being said, I will never order a cake from here again. Great prices, but I guess you get what you pay for.

New website ordering places unreasonable limits on customization. Color combos are awful. Timing on pickup is deceptive- when finalizing order, the pickup time will be different by day(s) not hours. I just wanted all white everything (icing, borders, decor - impossible)! We used to love Sam’s cakes but now we’re on the hunt for an alternative.

I ordered a plain two tiered cake with piping for a bridal shower, intending to decorate it with fresh flowers. Upon pick up, the employee in the bakery was surly and unfriendly. I requested that she add an inscription which seemed to irritate her further. However, she did comply, I picked up the cake and went home. Upon taking cake out of the box, I was horrified to see that the cake looked like something out of a Dr. Seuss book. It was not centered on the foundation, it wasn’t completely iced all the way around, and the layers were lopsided. It was a disaster! We did our best to hide the imperfections, and decorated it as planned, but it looked ridiculous. In addition, adding insult to injury, the inscription was not what I requested. Whoever filled this order, apparently has absolutely no pride in a job well done. This is all very unfortunate, as the cake is tasty and reasonably priced. But the sloppy presentation and unfriendly customer service are a dealbreaker.