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Sam's Club
Sam's Club
Customer reviews for Custom Two-Tier Cake for
Custom Two-Tier Cake
4.3 out of 5 stars
stars879 ratings344 reviews
  1. 5 stars72% (635)
  2. 4 stars7% (62)
  3. 3 stars6% (56)
  4. 2 stars4% (35)
  5. 1 star10% (91)

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Showing 1-10 of 344 reviews
Aug 1, 2025
Dee
5 out of 5 stars review

Verified Purchase

Delicious cake!

Bought this for a wedding of 50. It was perfect. We bought it undecorated so we could specialize it ourselves. We bought it on a Thursday evening for the wedding on Saturday. It kept beautifully in the refrigerator. Highly recommend for any small event.

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Jul 21, 2025
D Pierce
5 out of 5 stars review

Verified Purchase

Wedding Cake

The cake was our wedding cake. I ordered all white and added flowers myself. The cake was delicious.

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Jul 26, 2025
Krystle
5 out of 5 stars review

Verified Purchase

Perfect cake for my daughter’s 16

Perfect! Bought this cake in teal and bought my own decorations to add on top. Was a hit! Everyone thought it was a custom cake!

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Jul 11, 2024
Raquel
5 out of 5 stars review

Verified Purchase

Elegant and delicious

Simple, elegant, affordable, AND delicious! Bought for a wedding cake and added flowers. It was beautiful and tasted great! The only downside is that it was not enough for a wedding of 125 people! When I researched and had planned this in March 2024, there was a 3 tiered offering. Unfortunately, they discontinued the 3 tiered cake and only offer a 2 tier option now. Please bring back the 3 tier for reunion and wedding events. Thank you!

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Dec 7, 2024
Kelz
5 out of 5 stars review

Verified Purchase

Above & Beyond

I went in the store to place my order for a retirement themed cake. I didn’t feel as if my vision would be brought to life the way that I wanted it to be. The baker Assured me that I will be satisfied. When I picked up the cake and saw how she worked on it, I was more than happy! It was beautiful and beyond what I thought it could be! Great job for a great price!

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Jul 22, 2025
Cynthia Aguilera
2 out of 5 stars review

Verified Purchase

BRING BACK ORDERING IN STORE!

Since you are only able to place orders online now, the process is so much more complicated. The cake I ordered was not correct. Somehow the questions asked on the order form do not match the info on the cake instructions. I ended up getting a whole pink iced cake when I only needed the borders pink.

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May 7, 2025
Walton
2 out of 5 stars review

Verified Purchase

Overall disappointing

The top tier was chocolate and was VERY dry. So dry we just trashed the leftovers. The bottom tier was vanilla and was very good. Not dry at all. The icing was not smooth and I wasn't impressed with their work. I asked for minimal decorations because I was going to add my own decorations. But was still very disappointed in their ability to frost the cake smoothly.

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Jul 10, 2025
Ashlea Jackson
1 out of 5 stars review

Verified Purchase

Terrible Service

This cake was my cake for my wedding. I didn’t receive the cake as pictured above because I was told by the manager that they didn’t have the packaging. I was told that someone tried to call me, but I never received a call. Also, I was still charged the full price of a two-tier cake even though I received a sheet cake.

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Jul 27, 2025
Bernadette
1 out of 5 stars review

Verified Purchase

Never again

I am so dissatisfied with my order! I placed an order for my God, daughters, baby shower. I ordered the Lavender border with gold sprinkles. When I got was blue with sprinkles clumped all over the place. When I arrived to pick up the cake, I am informed the employee that the cake border color was not the lavender shown on the website that it was, in fact, blue, and she argued the fact that it was not blue that it was dark purple. After showing her, how the blue matched the uniform tag she again said that it was purple. At that point, I was forced to take the cake because she wasn’t offering to fix it. With the being said, I will never order a cake from here again. Great prices, but I guess you get what you pay for.

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Jul 6, 2025
Mysti
1 out of 5 stars review

Verified Purchase

Convenient ordering but limited customization

New website ordering places unreasonable limits on customization. Color combos are awful. Timing on pickup is deceptive- when finalizing order, the pickup time will be different by day(s) not hours. I just wanted all white everything (icing, borders, decor - impossible)! We used to love Sam’s cakes but now we’re on the hunt for an alternative.

Helpful?3M5J0J0UTO8P13621807152